Stepping Hill Hospital
Stepping Hill Hospital, Poplar Grove, Stockport, Cheshire, SK2 7JEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled No sandwiches available.
Rated 4 stars out of 5
by Christine Barlow - Posted on 12 June 2024
Husband had an appointment but was taken ill and ended up in A&E . I tried to get a sandwich from the restaurant, oak shop and Costa coffee. Not one of the above had any available. Very poor service ,from a hospital as big as this.
Visited Don't know on June 2024
Stepping Hill Hospital has not yet replied.
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Review titled Couldn't have done anymore...
Rated 5 stars out of 5
by Karen - Posted on 16 June 2024
From arriving at A&E with my 12 year old son, to leaving 8 hours later after surgery at 11pm, we were treated with respect, care and thoughtfulness by every single member of staff we encountered. We could not fault anything. Thank you.
Visited Urology on June 2024
Stepping Hill Hospital has not yet replied.
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Review titled Very efficient.
Rated 5 stars out of 5
by Mick - Posted on 26 June 2024
I attended a fracture clinic appointment with my mother-in-law which also necessitated an x-ray. Both clinics were smoothly run, waiting was brief and the consultant was excellent, explaining the situation kindly and clearly and putting my mother -in-law at the centre of decision making.
Visited Don't know on June 2024
Stepping Hill Hospital has not yet replied.
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Review titled Not good
Rated 3 stars out of 5
by Anonymous - Posted on 11 September 2024
A appointment at the audiology at stepping hill may 2024, had my ears syringed for no apparent reason has left me almost deaf in both ears, told to get a hearing aid
Visited Audiology services (community) on May 2024
Stepping Hill Hospital has not yet replied.
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Review titled Too long to wait for biopsy results
by Anonymous - Posted on 04 June 2024
I was referred to ENT as urgent..suspected cancer of the vocal cords. All the 1st part of this I can not fault. Seeing the consultant, lovely staff. Examination with a camera, MRI etc all very swift. Then admission and surgery to remove the legion and biopsy. Great! Before the surgery the surgeon told me I would have my biopsy results within 2 weeks...such a difficult wait for me and so stressful! Then the 2 week period ended snd nothing but a referral letter to ENT. I phoned to see what this was as I was already being seen and didn't need referral. I was told this letter was an error and it should have been one to say I would have an appointment in 6 weeks for my results. I spent the next 48 hours falling apart! I can't wait that long...I will be ill even if I am clear of cancer, which I am trying hard to convince myself of. My head will be shot to pieces because of the stress! I am so upset. Come on Stepping Hill please get this right or people will suffer very badly, physically and mentally, which defeats the whole object doesn't it. Also I will be on the phone constantly chasing this so wasting not only my time but health care workers time too!!
Visited Ear, Nose & Throat on May 2024
Stepping Hill Hospital has not yet replied.
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Review titled Would recommend
Rated 5 stars out of 5
by Laura - Posted on 03 June 2024
Having never been under general anaesthetic or requiring major surgery before, you can imagine my anxiety levels when needing a tumour removal from my neck. From staff on the other end of the appointment line, right down to the anaesthetist, consultant, nurses, hca’s and cleaners, I was treated with up most respect, compassion and care. They each went above and beyond to ensure I was safe and comfortable. Could not recommend Stepping Hill enough and so very grateful for their care and support.
Visited Ear, Nose & Throat on May 2024
Stepping Hill Hospital has not yet replied.
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Review titled Awful Ante Natal clinic waits
Rated 2 stars out of 5
by Duffield - Posted on 02 May 2024
Once again sat waiting for an anti natal clinic appointment with the consultant/doctor . Last time waiting 2 hours , this time already at an hour wait . Our appointment was at 9am speaking to the Nurse on duty . The doctor's haven’t even arrived to start the clinic ! It’s now 10am and no sign . There are a lot of women here pregnant obviously, uncomfortable and stressed. We have had to cancel another appointment this morning, rushed to get here on time . No information is given , just have to wait . Totally unacceptable .
Visited Maternity services on April 2024
Stepping Hill Hospital has not yet replied.
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Review titled The removal of wax was not right
Rated 1 star out of 5
by Peter William walker - Posted on 27 May 2024
Iam sorry to say this stepping audiologist was recommended by specsavers, I arrived last Thursday had my ears cleard of wax,iam now totally deaf in my right ear, what can I do, my ear was alright before I went in
Visited Ear, Nose & Throat on April 2024
Stepping Hill Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Ellie Hols - Posted on 05 May 2024
I recently had an appointment in the endoscopy department Stepping Hill. From checking in to being discharged I was treated with the upmost respect and 100% care. All the staff involved were professional and polite. Thank you to all the staff in the department, you made me feel relaxed and you were very friendly.
Visited Diagnostic Endoscopy on April 2024
Stepping Hill Hospital has not yet replied.
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Review titled Good care
Rated 5 stars out of 5
by Jessica Finch - Posted on 15 April 2024
Was seen in Jasmine suit today. All of the staff from reception to nursing staff were warm and helpful. They went out of their way to make me comfortable. The procedure was quick. Thank you
Visited Gynaecology on April 2024
Stepping Hill Hospital has not yet replied.
Information supplied by Stockport NHS Foundation Trust