St James's Hospital
Beckett Street, Leeds, West Yorkshire, LS9 7TFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Nursing staff good
Rated 3 stars out of 5
by Anonymous - Posted on 13 September 2024
Doctors couldn't wait to get my wife off ward 84.. information as to my wife's condition was a waste of time...and on discharge. We were sat nearly 6 hours for someone to get their finger out...terrible
Visited Oncology - Medical on September 2024
St James's Hospital has not yet replied.
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Review titled Impressive
Rated 5 stars out of 5
by Mr. L - Posted on 06 September 2024
There are so many exemplary words I could use to describe the Rheumatology Team that are looking after my care, they have showed concerns, provided tremendous aftercare, being informative throughout. One word I will use is meritorious. Thank you, you are all doing a great job.
Visited Rheumatology on September 2024
St James's Hospital has not yet replied.
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Review titled Poor result
Rated 1 star out of 5
by Anonymous - Posted on 12 September 2024
My mum passed away I a&e in July when the under taker got my mum from the hospital her wedding ring was missing thy said thy had looked all over and couldn't fine it she had it on and never took it off they said we could put a claim in the claim as been rejected as thy said my mum was in sound mind she might have been but was really poorly and we didn't expect the out come as she was waiting for a bed on a ward then she passed a few hours later so her ring went missing after she passed so some thing happened after she passed and getting to the funeral home so how can thy say she was in sound mind when she had passed we want her ring as was left to her granddaughter who ever as taken it want to be ashamed
Visited Don't know on July 2024
St James's Hospital has not yet replied.
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Review titled caring service
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2024
I attended the admissions lounge to have my gallbladder removed. i was told at all stages what was happening and they made what could have been a very scary process feel OK All the staff were professional, reassuring and kind.
Visited Don't know on July 2024
St James's Hospital has not yet replied.
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Review titled Fantastic service and care
Rated 5 stars out of 5
by Simon Jackson - Posted on 29 July 2024
My son dislocated his shoulder playing football. He was in great pain. The service provided was extremely quick; it was hugely effective . The consultant in charge was excellent in all aspects. He acted with compassion and humour and dealt along with his first class team with the problem at hand in an utmost professional manner. I couldn’t rate the service any higher.
Visited Accident and emergency services on July 2024
St James's Hospital has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by Trevor - Posted on 07 June 2024
I had hernia operation and was supposed to be discharged after. However I had complications and had to stay an extra 2 days in the David Beever day care ward. The staff were excelent and kept me informed of everything that was happening. They treated me well and with respect at all times.
Visited Don't know on June 2024
St James's Hospital has not yet replied.
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Review titled Thanks to the "back room staff' in respiratory medicine
Rated 5 stars out of 5
by Simon Rose - Posted on 14 May 2024
Simply wanted to acknowledge and thank the staff involved in rescheduling a telephone consultation for. me. My incoming call was picked up almost instantly, the staff member went off to check with a clinician and promised to call me back. Within 3-4 minutes the call arrived and the problem solved. This may seem small fry when compared to life threatening surgery, but it was hugely appreciated. The Leeds Trust set an example that other major hospitals should learn from. I write as someone who has being unable to contact anyone medical or administrative by phone or text, on a ward at University College Hospital London for the past 24 hours. And I regret to say this is their shameful 'standard'. So thanks to all at St James and Leeds General Infirmary.
Visited Respiratory Medicine on May 2024
St James's Hospital has not yet replied.
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Review titled Omission of Signage in Online Appointment Notifications
Rated 5 stars out of 5
by Anonymous - Posted on 11 May 2024
I am pleased with the paper less invitation to attend clinics but the lack of signage is a significant cause of distress, anxiety and panic, especially for patients attending when other reception areas are not manned. My experience to locate the Breast Clinic was a nightmare this morning. Kindly help l.Thanks.
Visited Breast Surgery on May 2024
St James's Hospital has not yet replied.
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Review titled Good experience of A and E
Rated 5 stars out of 5
by Mary Sheilagh Davies - Posted on 27 May 2024
After a fall at home an ambulance with very helpful staff took me to A and E. It was a very positive experience- staff were thorough,kind and courteous. Had thorough tests znd investigations. the junior Doctor I saw was particularly helpful. Thanks to all
Visited Accident and emergency services on May 2024
St James's Hospital has not yet replied.
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Review titled Fantastic Care
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2024
My mother has been cared for in Ward j31 of the Becket Wing. All the staff were very caring and patient in difficult circumstances. Their professionalism was outstanding.
Visited Don't know on April 2024
St James's Hospital has not yet replied.
Information supplied by Leeds Teaching Hospitals NHS Trust