St Bartholomew's Hospital
St Bartholomew’s Hospital, West Smithfield, City of London, EC1A 7BEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent hospital
Rated 5 stars out of 5
by Rosie - Posted on 05 September 2023
I would just like to say thank you to the radiotherapy department they know who they are and to my special doctor she knows who she is as I cannot mention names on here. They have been absolutely amazing. They have actually saved my life and I could not be anymore grateful than what I am now. Going through cancer treatment was mentally and somewhat physically draining but the staff were absolutely amazing. Got the all clear today so I cannot be anymore happier than I am right now. I feel like you have gave me my life back. Always remember that you are truly amazing and we appreciate you so much.
Visited Gynaecology on September 2023
St Bartholomew's Hospital has not yet replied.
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Review titled Amazing experience
by Vicey57 - Posted on 05 October 2023
Had an amazing experience. The staff are absolutely fantastic, from receptionists to technicians and everyone in between. Everyone was so friendly, helpful, efficient, professional and a pleasure to be around with.
Visited September 2023
Provided by Care opinion
Review titled St Bartholomew's Hospital
Replied on 25 October 2023
Dear Vicey57 Your willingness to share your experience about the Cardiology Team at St Bartholomew's Hospital is genuinely appreciated. Your description of your experience being "amazing" and your positive comments about the staff being "friendly, efficient, helpful and professional" are truly uplifting. It is exceptionally fulfilling to learn that a patient left our hospital feeling content with their care and treatment. Best wishes to youCentral Complaints TeamBarts Health NHS Trust
Provided by Care opinion
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Review titled Never got my results
Rated 3 stars out of 5
by Anonymous - Posted on 16 August 2023
Went for my yearly mammogram on the 18th July and never heard back despite being told it would take around 2 to 3 weeks max. I had to go back for biopsies twice in the previous years and the wait is very stressful. I left messages on the nurse number shared by reception and never heard back.
Visited Breast cancer services on July 2023
St Bartholomew's Hospital has not yet replied.
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Review titled Prostate Cancer Back Pain Health
by Daddy Frisky - Posted on 05 October 2023
I have been diagnosed with back pain years ago, however this pain has never left me, but has increased badly, it has taken different steps to the degrees of other elements of discomforts, through the dice, pain alongside the legs, numbness, further aspect took place during the Covid-19 in which, after running 40min, at such particular point I couldn't walk well without pain, this pain was around my hip and core area, I engaged spasms where the body would shake within certain position. Bartholomew Hospital wrote to me this year in reference of bowel cancer test at Whipscross Hospital, I was diagnosed with having cancer. I have take the operation and await the results which I sincerely trust would favors my recovery, within this ongoing I am still waiting a hip and Hernia operation at Homerton University Hospital. Trying to stay positively to my health and the outcome, other aspect has been emotional and health issues which I must deal with within my space. The important aspect is the cancer and the operation which has to be priority to marking further steps forward,
Visited July 2023
Provided by Care opinion
Review titled St Bartholomew's Hospital
Replied on 24 October 2023
Dear Daddy Frisky We were saddened when reading your story and we greatly admire your determination to stay positive during this challenging time. We do hope that your ongoing care runs smoothly, and if you ever require support or guidance please know that our St. Bartholomew's PALS Team is here to assist you further. They can be contacted on 0203 465 5919 or email - sbhpals.bartshealth@nhs.net. Kindest regardsCentral Complaints TeamBarts Health NHS Trust
Provided by Care opinion
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Review titled Fantastic Team
Rated 5 stars out of 5
by Stephen Wray - Posted on 08 July 2023
First class service, absolutely magnificent from the time I arrived, right through my operation and the aftercare was brilliant. A well organised group, friendly, courteous and truly lovely caring people.
Visited Cardiothoracic surgery on June 2023
St Bartholomew's Hospital has not yet replied.
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Review titled Helpful pain management team
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2023
I attented pain management clinic at St Bartholomew's hospital and clinical staff were attentive and helpful in terms my condition, and clearly listened to my concerns relating to persistent pain. Few treatment options were outlined which was helpful and assuring, thank you.
Visited Pain Management on March 2023
St Bartholomew's Hospital has not yet replied.
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Review titled Great Team!
Rated 5 stars out of 5
by Debra Kaylor - Posted on 26 March 2023
I cannot speak highly enough about the care I recieved during my stay at Barts on the cardiology wards. I suffered an heart attack and was then found to have kidney damage. The team put me at ease and the care was amazing! I had my angiogram 14 days after my heart attack, as it was delayed due to the kidney damage and I cannot than them enough. Such an amazing team of kind and caring professionals that just don't stop working! Nothing is too much trouble for them and they all walk around smiling! I really cannot thank them enough! Brilliant hospital.
Visited Cardiology on March 2023
St Bartholomew's Hospital has not yet replied.
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Review titled Quick & helpful service
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2023
I attended the drop-in x-ray service, expecting a long wait. I was pleasantly surprised to be seen within minutes. Staff were pleasant, helpful, and, most importantly, deaf-aware. I would recommend this service.
Visited Don't know on March 2023
St Bartholomew's Hospital has not yet replied.
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Review titled No resolution
Rated 2 stars out of 5
by Anonymous - Posted on 03 January 2023
My time here was quick, maybe due to no patients. During my time I felt I was rushed so doctors could get out the door. No resolution to my health, just many possibilities of what it could be. So I still do not know my condition and I feel I wasn’t believed.
Visited Pain Management on January 2023
St Bartholomew's Hospital has not yet replied.
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Review titled Compassion Fatigue
Rated 3 stars out of 5
by Anonymous - Posted on 06 November 2022
I have attended Paget ward for chemotherapy throughout this year 2022 and I continue to attend. I am very ill and my cancer is terminal. Sadly I have found the nursing staff of Paget to be without compassion and perhaps fatigued by this. Paget is run like a chemotherapy factory. There is no time for questions or discussion, no reassurance and more often than not patients wait over 1 and half hours for treatment without explanation or apology. This ward is on over load and whilst the administration of chemotherapy is accurate the environment itself is depressing and staff unhelpful.
Visited Oncology - Clinical on October 2022
St Bartholomew's Hospital has not yet replied.
Information supplied by Barts Health NHS Trust