Southampton General Hospital
Tremona Road, Southampton, Hampshire, SO16 6YDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Unhappy Experience
Rated 1 star out of 5
by Anonymous - Posted on 31 October 2022
I am very sorry to say that I visited the A&E on a Saturday with my daughter who was in pain and we had no other option but to visit. We didn't want to but she needed a medical opinion and to be honest it was a nightmare. We had to wait for 6 hours, being triaged x 2 by very unfriendly, unhappy nurses who were so under pressure who asked if my daughter should be there! It was packed with so many people with mental health issues, mum and children, people with broken legs, arms, burns and bites. Old people crying and sitting in bewilderment. It was like a living nightmare for me and I wasn't ill. Something needs to change. Instead of people flocking to a big hospital perhaps the GP surgeries should be open 24/7 especially at the weekends with access to scanning equipment, etc or the community hospitals need to be reopened. Too many people are coming to A&E because there is no where else to go.
Visited Accident and emergency services on October 2022
Southampton General Hospital has not yet replied.
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Review titled Unacceptable
Rated 1 star out of 5
by Charlotte Ready - Posted on 07 September 2022
Triage nurse looked at my foot from about a meter away. No up close observations nor asked about circulation etc. Decided it only warranted the nurse practitioner and put me back into the waiting room. After an agonising 2hr wait and feeling my foot losing all it's circulation, I had no choice but to leave. Going to hospital shouldn't warrant you getting worse whilst waiting. I'll pay for private care as it is completely unacceptable.
Visited Accident and emergency services on September 2022
Southampton General Hospital has not yet replied.
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Review titled Amazing care
Rated 5 stars out of 5
by Angela Oram - Posted on 27 September 2022
I have spent two weeks on ward d10 for iv antibiotics and can’t express enough the dedication, care and unbelievable support and help I’ve had, every single one of the staff were wonderful, my consultant is the most caring, patient doctor I’ve had in my whole life and there have been quite a few, I feel very lucky to be treated by these wonderful caring professionals, unlike d5 which I’ve had unfortunately two previous visits to.
Visited Respiratory Medicine on September 2022
Southampton General Hospital has not yet replied.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Peter Travis - Posted on 25 September 2022
Hi, unfortunately, I had to visit A&E on today, 25 Sept. Fortunately, I was treated by amazing staff who were so joyful, kind and professional in their work. Whilst waiting to be treated, I also observed a member of the public being abusive to staff. I feel for the teams in this situation. The staff member acted in a very professionally manner. Thank you to all. Pete
Visited Accident and emergency services on September 2022
Southampton General Hospital has not yet replied.
Information supplied by University Hospital Southampton NHS Foundation Trust