Southampton General Hospital
Tremona Road, Southampton, Hampshire, SO16 6YDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent experience
Rated 5 stars out of 5
by Jackie Grindrod - Posted on 14 February 2024
Today I attended the Radiology department on C Level at Southampton General Hospital, for a Barium Swallow. Not a particularly nice procedure but the staff, particularly the 3 in the xray room with me were absolutely wonderful. So friendly, yet professional, supportive and kind. Very knowledgeable. A completely positive experience. Thank you.
Visited Imaging services on February 2024
Southampton General Hospital has not yet replied.
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Review titled Superb treatment at A&E
Rated 5 stars out of 5
by Mike B - Posted on 09 February 2024
Superb treatment , and they talk to you on their level - they are unbelievably busy, but stillso sharp, on the ball and super efficient and so kind to all the patients. What impressed me was the obvious joy the staff exhibited as they went about their duties - laughing and joking - delightful environment- Thank you so much for being there for us
Visited Accident and emergency services on February 2024
Southampton General Hospital has not yet replied.
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Review titled Poor leadership
Rated 1 star out of 5
by Anonymous - Posted on 29 January 2024
The cdu1 leadership is poor and lacks any respect for due process. The nurse in charge was rude, lacked professional courtesy and aggressive. This is not what you would expect from this service
Visited Accident and emergency services on January 2024
Southampton General Hospital has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Mary Cockerill - Posted on 11 January 2024
I was so apprehensive about my colonoscopy, but everyone was so kind and professional, nothing to worry about. Particularly the nurse who did my cannula and helped me prepare. But everyone was great. I can't tell you what a relief it was to find this dreaded procedure went so well.
Visited Colorectal cancer services on January 2024
Southampton General Hospital has not yet replied.
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Review titled Absolutely amazing surgical pathway
Rated 5 stars out of 5
by Nikki - Posted on 09 January 2024
It’s a stressful thought having to take your child for an operation, but the John Atwell ward/team (including theatre staff/post op staff) have got the paediatric pathway down to a tee. Everything happened smoothly and all involved were sooo friendly and informative. They really set my mind at the ease knowing they were truly going to look after my child.
Visited Paediatric Surgery on January 2024
Southampton General Hospital has not yet replied.
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Review titled First rate technical & people skills
Rated 5 stars out of 5
by Stephen Hales - Posted on 14 November 2023
After seeing my Consultant a week ago at Lymington, I joined the waiting list for a Heart Mri, to inform his decision on whether I needed a Pacemaker or Icd Defibrillator. At 18.30 last Friday evening I had a call from the Superintendent Radiologist at Southampton, offering a scan the following afternoon,as they had a cancellation. I racked up at 13.30 and proceeded with my Scan. I cannot speak too highly of the two Radiologists - welcoming, caring, skilfully completing the process. They were willing to discuss technical points with me. Your work that afternoon will impact on how my heart performs for the rest of my life. I thank you from the bottom of my (dissynchronous) heart.
Visited Imaging services on November 2023
Southampton General Hospital has not yet replied.
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Review titled exceptional
Rated 5 stars out of 5
by charles giles - Posted on 21 November 2023
i attended r.s.h hospital yesterday,level c,for groin hernia repair.obviously i had pre op nerves prior,no need for this,from the onset all staff involved were extremely caring,helpful and very professional.every thing was explained to me fully,everyone was lovely and polite..a very big thank you to you lovely caring folk.sincere thanks to you all.sincerely,from,charles.
Visited General Surgery on November 2023
Southampton General Hospital has not yet replied.
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Review titled Communication problems
Rated 3 stars out of 5
by Julian Davies - Posted on 29 November 2023
My sister was admitted to the catheter lab for a lung operation. I rang the post op ward number 4 times to get through. I was told she was still in recovery. I went through the main switchboard to the catheter lab. They could not give me any information because the'coordinator' had gone home, did not know where she was. Suggested ringing the ward again in a couple more hours. Complete lack of information, very poor communication skills and very inefficient system to keep track of patients.
Visited Don't know on November 2023
Southampton General Hospital has not yet replied.
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Review titled My care package
by defenderdw69 - Posted on 02 December 2023
I am posting this on behalf of my wife. Since breaking my hip and two ribs in mid October this year I have been receiving ongoing treatment from the New Milton Community Nursing Team, each member of the team has been very supportive taking the time to explain details of all the care they were dispensing. This left me feeling more assured with any progress. Keep up the good work and thank God for the NHS. Being a joint effort I would also like to thank the following; 911 Ambulance team, admittance to the Southampton hospital, surgery dept, aftercare, discharge, care in the Community Team, Arnwood GP Practice New Milton, Kamsons Pharmacy New Milton. All contributed to my excellent treatment and I am now well on my way to a recovery.
Visited November 2023
Provided by Care opinion
Southampton General Hospital has not yet replied.
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Review titled Exceedingly long wait
Rated 3 stars out of 5
by Anonymous - Posted on 09 November 2023
Having been referred here, I am now waiting for over 6 months to see the consultant for the first time and from speaking to staff, this is commonplace in the department. Perhaps the management should look to supporting their clinical staff and provide what clinical staff need in order to provide a manageable service wherein patients are not left waiting a stressful and uncontrolled time just to have a first consultation, without driving the clinical staff into the ground. It must be one of the worst waiting times.
Visited Endocrinology and Metabolic Medicine on October 2023
Southampton General Hospital has not yet replied.
Information supplied by University Hospital Southampton NHS Foundation Trust