Russells Hall Hospital
Pensnett Road, Dudley, West Midlands, DY1 2HQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Daniel Mayer - Posted on 21 May 2023
I was transferred from my local hospital to Russells hall for long awaited surgery, resulting in some nervousness. All the staff were very informative and helped me feel really calm about the procedure. The theatre team made me feel extremely comfortable and the after care team made sure the recovery was made clear.
Visited Vascular surgery on May 2023
Review titled Russells Hall Hospital
Replied on 24 May 2023
Dear Daniel, Thank you for taking the time to tell us about your positive experience. We are happy to hear that staff were able to keep you at ease during your procedure and they provided you with excellent care and treatment. We have passed on your kind words to senior management who will be happy to hear of them. All the best and take care, Patient Experience Team
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Review titled Great Department
Rated 5 stars out of 5
by Brian Perks - Posted on 26 May 2023
Recently had surgery in Orthopedics Department, where the whole team were excellent in every way. Staff at all levels were pleasant and courteous at all times. The wards and all rooms and facilities spotlessly clean. Surgical team brilliant , and looked like a proper team. A credit to the NHS, and Russells Hall in particular. If you are going here you are in safe hands indeed. Thanks everyone
Visited Orthopaedics on May 2023
Review titled Russells Hall Hospital
Replied on 01 June 2023
Dear Brian, Thank you for taking the time to tell us about your positive experience at our Orthopaedics department. We are happy to hear that staff were able to put you at ease and provide you with excellent care and treatment. We have passed on your kind words to senior management who will be happy to hear of them. All the best and take care, Patient Experience Team
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Review titled Day surgery unit Russell’s hall hospital
Rated 5 stars out of 5
by Donna meese - Posted on 17 May 2023
Day surgery unit Every single nurse ,doctor theatre staff surgeon all staff that took care of me today were amazing. I was really nervous but they soon put me at ease They are all amazing not just through covid but each and every day you are all appreciated And if any one deserves a great salary it’s our nhs services So thank you. Very much for every thing today
Visited Don't know on May 2023
Review titled Russells Hall Hospital
Replied on 24 May 2023
Dear Donna, Thank you for taking the time to tell us about your positive experience at our Day Surgery Unit. We are happy to hear that staff were able to put you at ease and provided excellent care and treatment. We have passed on your kind comments on to senior management who will be happy to hear of them. All the best and take care, Patient Experience Team
Information supplied by The Dudley Group NHS Foundation Trust