Royal Oldham Hospital
Rochdale Road, Oldham, Lancashire, OL1 2JHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Staff were wonderful and reassuring
by Dylan217 - Posted on 15 September 2023
Relaxed, well looked after, staff were wonderful and reassuring before and after care was really good . Staff explained in detail what was happening before surgery and after. Cannot fault anything.
Visited September 2023
Provided by Care opinion
Royal Oldham Hospital has not yet replied.
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Review titled Cardiologist's Poor Treatment of a patient
by Letjr67 - Posted on 11 July 2023
I was admitted to A& E Oldham Royal Hospital in April this year ( 2023) . When I was discharged, the Dr requested a follow up appointment with Cardiology. I had another eco cardiogram done and when the Dr discussed the results with me, I told them that I had been experiencing pain on the side which has been lasting for a few weeks now and would not go away. Their response was dismissing it and advised me to take Ibuprofen tablets. On the next few days that followed, my pain got worst to the point where I was struggling to breathe and the pain had spread to the centre of my chest as well. I got really scared, so I called the Cardiology Depart, left an urgent message on their voicemail requesting to speak to the Dr, discuss my concerns and maybe get prescribed some medication. As I did not heard from them, I had to call NHS 111 and an ambulance took me to the hospital where I had a check up, given some medication and sent me home. Two days later I received a bad written dictated letter from the Dr at cardiology stating that they were sorry that I had been experiencing recurrent symptoms and that I had now been discharged from his care and sent back to my GP. They added that should I experienced further symptoms in the future, my GP would have to make a new referral to the Cardiology Department again. I am so extremely shocked, disappointed and angry at the lack of professionalism and care shown by this Dr, that I am totally speechless, to say the least. I am really concerned with the poor service and treatment to their patients and the risks we might be put at due to this.
Visited July 2023
Provided by Care opinion
Royal Oldham Hospital has not yet replied.
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Review titled The staff was really caring and supportive
by Princess22 - Posted on 29 June 2023
The staff was really caring and supportive. I would like to thank all the nurses for taking care of me.
Visited June 2023
Provided by Care opinion
Royal Oldham Hospital has not yet replied.
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Review titled Accident and emergency reception
by cyclonedt84 - Posted on 25 January 2023
Whilst I was waiting in A&E a young child, who looked to be aged about 8 years old, was used to interpret for an adult at the reception desk. Reception staff spoke very loudly and slowly to the adult and child in English and other people waiting to be seen could hear. This included reprimanding them for not having the current address recorded correctly on the system.
Visited January 2023
Provided by Care opinion
Royal Oldham Hospital has not yet replied.
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Review titled A&E Reception
by cyclonedt84 - Posted on 25 January 2023
Whilst in the queue at A&E a couple moved forward to the glass where a member of staff was working and were told that they were at the wrong window/in the wrong queue. They then stepped back to rejoin the original queue but were told very loudly by the staff member to go to the back of the other queue, even though this would not have been correct. There was an insinuation that they had tried to jump the queue which was not the case. I stepped in and said that they were in front of me. I felt that they were being humiliated and I was embarrassed and ashamed that they were being treated this way. Again the couple did not speak English well and I had concerns that they may have been treated differently had this not been the case. When they did get to the counter I could hear them say that the lady was pregnant and that she was losing blood and in severe pain and therefore concerned about losing a baby. It made me feel very sad for several days thinking about how worried they must have been and that they were treated in this way.
Visited January 2023
Provided by Care opinion
Royal Oldham Hospital has not yet replied.
Information supplied by Northern Care Alliance NHS Foundation Trust