Royal Hampshire County Hospital
Romsey Road, Winchester, Hampshire, SO22 5DGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Royal Hampshire County Hospital.
Reviews
-
Review titled Urgent Community Response
by eagleny79 - Posted on 07 December 2022
Following a fall at home and a call to 999 for assistance it was recommended that I call 111 to speak to a doctor. I had a home visit from a GP who started immediate Community Response visits. I had been feeling generally unwell for almost 2 weeks and the support I was given was superb. Sadly within 24hrs it was deemed necessary to be admitted to hospital where I stayed for just over 3 weeks. However, the prompt response to my medical needs at home was exceptional and various aids were delivered to my home address at very short notice. The medical care I received helped me to remain at home initially and I was very grateful for this support. The nurses that did come in to see me at home were caring and supportive and this helped tremendously as I was naturally very frightened and vulnerable. Having to be admitted to hospital via A&E when an ambulance was sent for me I was then admitted to hospital for over 3 weeks to locate and treat various infections that were discovered.
Visited November 2022
Provided by Care opinion
Review titled Royal Hampshire County Hospital
Replied on 21 December 2022
Thank you for taking the time to share your recent experience with us. It is lovely to hear of the responsive and compassionate care that you received from so many people, both within the Royal Hampshire County Hospital and in the community. This really does reflect the high standard of care we strive to provide to all our patients. I will share your feedback with the clinical leads for our hospitals, I know they will be encouraged by your words. I do hope you have made a good recovery, and thank you once again for taking the time to share your experience with us. Kind regards Alex Whitfield Chief Executive
-
Review titled Audiology dept superb
Rated 5 stars out of 5
by Kim - Posted on 18 November 2022
My hearing aid broke just before I was due to go on holiday. The Audiology dept went out of there way to fix it for me. It has made such a difference to my holiday. The ladies on the Outpatient Reception were also extremely helpful in assisting me. Thank you.
Visited Don't know on November 2022
Review titled Royal Hampshire County Hospital
Replied on 28 November 2022
Dear Kim Thank you for taking the time to share your recent experience of our services. It is lovely to hear of the care you received, this really does reflect the high standard of care we strive to provide to all our patients. I would like to assure you that your kind feedback has been shared with all those in the audiology department of the Royal Hampshire County Hospital, I know they will be greatly encouraged by your words. I do hope you have enjoyed your holiday and thank you once again for taking the time to provide feedback. Kind regards Alex Whitfield
Information supplied by Hampshire Hospitals NHS Foundation Trust