Rosie Hospital
Robinson Way, Cambridge, Cambridgeshire, CB2 0QQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Rosie Hospital.
Reviews
-
Review titled Unbelievably compassionate care
Rated 5 stars out of 5
by Lucie Chapman - Posted on 27 January 2023
Our pregnancy story doesn’t have a happy ending, we lost our baby at 21+5 weeks. However I can’t say with enough thanks how well I was looked after by the midwives in clinic 23. What was the worst day of my life was made slightly less painful by the 4 wonderful ladies that looked after me during the time we were there and particularly the midwives that delivered our son. I can’t thank them enough, they made me feel as comfortable as I could and comforted me during a really heartbreaking time. They then put together a box of treasured memories of our baby boy for us to take home which has bought me comfort so far in the couple of days following. Would love to be able to thank them all personally but I’m not sure how to. They do not get enough credit for the amazing work they all do. Thank you so very much from the bottom of mine and my husband’s hearts.
Visited Maternity services on January 2023
Review titled Rosie Hospital
Replied on 16 February 2023
Dear Lucie Chapman Thank you for taking the time to write about your experience at the Rosie Hospital at such a difficult period for you and your husband. We would like to offer our sincere condolences. It is very kind of you to describe the care that you received, and we will pass your praise and thanks to the midwives in Clinic 23. If you would like us to try to identify the individual staff who looked after you so you can thank them personally, please contact the Patient Advice and Liaison Service at cuh.pals@nhs.net and we will do our best to help. Thank you again. Patient Advice and Liaison Service cuh.pals@nhs.net
-
Review titled Unbelievable care and compassion
Rated 5 stars out of 5
by Lucie chapman - Posted on 27 January 2023
Our pregnancy story doesn’t have a happy ending. However I can’t say with enough thanks how well I was looked after by the midwives in clinic 23. What was the worst day of my life was made slightly less painful by the 4 wonderful ladies that looked after me during the time we were there. I can’t thank them enough, they made me feel as comfortable as I could and comforted me during a really heartbreaking time. They then put together a box of treasured memories of our baby boy for us to take home which has bought me comfort so far in the couple of days following. Would love to be able to thank them all personally but I’m not sure how to. They do not get enough credit for the amazing work they all do. Thank you so very much from the bottom of mine and Matts hearts.
Visited Maternity services on January 2023
Review titled Rosie Hospital
Replied on 16 February 2023
Dear Lucie Chapman Thank you for taking the time to write about your experience at the Rosie Hospital at such a difficult period for you and your husband. We would like to offer our sincere condolences. It is very kind of you to describe the care that you received, and we will pass your praise and thanks to the midwives in Clinic 23. If you would like us to try to identify the individual staff who looked after you so you can thank them personally, please contact the Patient Advice and Liaison Service at cuh.pals@nhs.net and we will do our best to help. Thank you again. Patient Advice and Liaison Service cuh.pals@nhs.net
-
Review titled Absolutely Amazing!!!
Rated 5 stars out of 5
by Karolina O - Posted on 11 January 2023
I had my baby Noah exactly month ago 11.12.2022 on Delivery Unit. I would like to say huge thank you to all staff and amazing midwife! I can't describe how amazing quality of care I had during my time at Rosie, Sara ward, Delivery Unit and Birth centre. All staff was absolutely wonderful, kind and very helpful. I Had brilliant experience at this hospital and I would like to recommend Rosie. Me and my Partner we were very impressed of everything. Thank you for everything. Karolina
Visited Maternity services on December 2022
Review titled Rosie Hospital
Replied on 25 January 2023
Dear Karolina Congratulations on the birth of your baby Noah! Thank you for taking the time to let us know about the excellent care you received from staff at the Rosie Hospital. It is great to hear that the staff were so kind and helpful. Your positive words and thanks will be passed to the staff, and they will be very pleased to hear about your experience. Thank you again. Patient Advice and Liaison Service cuh.pals@nhs.net
-
Review titled The best experience !
Rated 5 stars out of 5
by Rio Marriner - Posted on 16 November 2022
Wanted to thank Sara ward, Delivery ward and Charles Wolfson ward for their exceptional care and services whilst I was there having my 2nd baby. I left with the best experience and can't thank the staff enough. All staff work so hard and were so polite, approachable and friendly throughout. Honestly thank you to each of you I met along the way, I hope this reaches you all.
Visited Maternity services on November 2022
Review titled Rosie Hospital
Replied on 05 December 2022
Dear Rio Marriner Congratulations on the birth of your baby! Thank you so much for letting us know that you felt well-cared for by friendly staff at the Rosie Hospital. Your kind words will be passed to the staff and will be much appreciated. Thank you again. Patient Advice and Liaison Service cuh.pals@nhs.net
-
Review titled Fantastic care
Rated 5 stars out of 5
by Lauren - Posted on 31 October 2022
I was booked in for an elective c-section due to baby being breech however I ended up going into labour 2 days before. I went into the hospital in the middle of the night for monitoring and ended up going for an emergency c-section at 2am the following morning. The staff from the moment we called the assessment line to the moment we left to go home with our baby were exceptionally kind, caring and helpful. The midwife who cared for us before and during the section was lovely and really helped us to stay calm and relaxed. Although the section was considered an emergency we were not made to feel rushed or panicked at any stage, all the staff did their absolute best to make sure we were happy and comfortable. We then went on to the recovery ward which even though at this point it was 3am, were treated to coffee and toast before being moved onto Lady Mary Ward. Whilst on the ward we were looked after by a number of midwives but in particular the student midwife who helped me to establish breastfeeding was superb. I just want to say thank you to everyone who made our stay so wonderful.
Visited Maternity services on October 2022
Review titled Rosie Hospital
Replied on 02 November 2022
Dear Lauren Congratulations on the birth of your baby! Thank you very much for taking the time to let us know that you were cared for by kind and professional staff in the Rosie Hospital, and that everything went well. Your positive feedback and thanks will be shared with the staff involved, and will be much appreciated. Thank you again. Patient Advice and Liaison Service pals@addenbrookes.nhs.uk
Information supplied by Cambridge University Hospitals NHS Foundation Trust