Queen Elizabeth Hospital Birmingham
Mindelsohn Way, Edgbaston, Birmingham, B15 2WBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Queen Elizabeth Hospital Birmingham.
Reviews
-
Review titled World class hospital.A credit to the NHS
Rated 5 stars out of 5
by Stephen John Williams - Posted on 13 October 2022
I had been waiting for the first of 2 spine surgeries for some considerable time and was lucky enough to be called in last Friday for Acdf,performed by the wonderful Mr F and his team. From the moment I checked into the Wellcome Short Stay Unit until discharge I was incredibly impressed with how professional,caring and empathetic all the staff were.A big shout out to the cleaning staff,tea ladies etc also(they never get enough praise). I was actually in hospital a bit longer than planned and I did have a few emotional "low" moments.I'd like to particularly thank a certain male nurse for supporting me in my hour of need. I would have no hesitation in recommending my surgical team to anyone who has major spine/neuro issues.
Visited Neurosurgery on October 2022
Review titled Queen Elizabeth Hospital Birmingham
Replied on 21 October 2022
Dear Patient Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the slightly delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues on the Wellcome Short Stay Unit and the wider surgical team who looked after you during your recent stay. If it is something you would be interested in particpating in we would be really interested in speaking to you further to gather a longer patient story that we can use as an example of best practice across the trust - it's completely voluntary obviously but if you are please feel free to call 01213714747 or email patientexperience@uhb.nhs.uk and we can make the necessary arrangements. Your kind words have also been forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews. Best Wishes James Cunningham Assistant Patient Experience Manager at University Hospitals Birmingham
-
Review titled MRI department at QE hospital
Rated 4 stars out of 5
by Janey - Posted on 07 October 2022
As a patient I found the MRI scanning department a very positive experience. I was anxious prior to attending as I get claustrophobic. From the minute I was greeted by the lady on reception to the radiologist I felt totally reassured I was in safe hands. You made it possible for me to complete the MRI with contrast. Thank you
Visited Don't know on October 2022
Review titled Queen Elizabeth Hospital Birmingham
Replied on 14 October 2022
Dear Patient Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received from our wonderful colleagues in the MRI department during your recent contrast scan. Your kind words have been forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews. Best Wishes James Cunningham Assistant Patient Experience Manager at University Hospitals Birmingham
-
Review titled Amazing care
Rated 5 stars out of 5
by Emma McGovern - Posted on 12 October 2022
I was sent to a and e by 111. They reviewed me and took good care of me sending me home with medication. Hours later I was called back in and the problem was dealt with and operated on and sorted. I was home 2 days later. The care I had was exemplary. Everyone was kind and caring from all departments-a and e, the surgical assessment unit, theatre staff, ward staff, porters, the scan department. The system ran so efficiently. I was incredibly impressed and really proud to have this hospital as a beacon of light. So grateful to have them all.
Visited Oral and Maxillofacial Surgery on October 2022
Review titled Queen Elizabeth Hospital Birmingham
Replied on 14 October 2022
Dear Emma Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received from our wonderful colleagues in A+E, the Surgical Assessment Unit, Theatres, Poretering team and the Imaging Department and that you received such exemplary care. Your kind words have been forwarded to senior staff to share with the teams, if you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews. Best Wishes James Cunningham Assistant Patient Experience Manager at University Hospitals Birmingham
Information supplied by University Hospitals Birmingham NHS Foundation Trust