Peterborough City Hospital
Edith Cavell Campus, Bretton Gate, Bretton, Peterborough, Cambridgeshire, PE3 9GZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great medical investigation
Rated 5 stars out of 5
by Martin - Posted on 12 June 2024
From when the problems were 1st noticed by a different department I was treated with great concern and consideration by all the staff and especially the consultant in this department. I would like to thank everyone for their help from investigation to the final diagnosis. I certainly couldn't have wished for a better treatment and service
Visited Haematology on June 2024
Peterborough City Hospital has not yet replied.
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Review titled Day treatment centre is a joke
Rated 1 star out of 5
by Jonathan Howell - Posted on 16 May 2024
After arrival at 7.30am I was told I was the second person in, it's now 14.30 and even the afternoon people have been seen. Extremely racist staff bending over backwards for the people of the same nationality as them whilst I sit here completely clueless listening to russian and polish nurses basically flirting with the person opposite. I am fluent in polish even though I don't advertise it and I can promise the nurse (tall blond hair) isn't acting appropriate. I'd never agree for surgery here again. Absolutely unacceptable
Visited General Surgery on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Ward 8a - Professional and caring.
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2024
My elderly relative was admitted recently via ambulance and admitted to the Renal Ward. I cannot praise the staff enough for the care and attention my relative received. They were assessed promptly, tests conducted and care administered to help them recover. Every member of staff I encountered seemed to be happy, whatever their role. The ward was immaculate. Everyone was helpful but I was especially impressed by the time taken by the Drs to patiently provide me/us with updates regarding progress/ treatment, and to answer any questions we had. A huge thank you to everyone involved in the recent care of my relative.
Visited Endocrinology and Metabolic Medicine on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Day Surgery Unit
Rated 5 stars out of 5
by Joanne Copley - Posted on 22 May 2024
I came into the day surgery unit on 21st May for a biopsy. The whole experience was so well organised and the unit so clean. The staff on the ward who looked after me were all amazing and gave me reassuring hugs when I was in tears as I was frightened about the recovery ward. Every effort was made to respect my phobia. A totally faultless experience. This hospital also saved my life in ICU in 2019. I would like the staff who looked after me to be thanked for much. Waking up in recovery was just a little uncomfortable with a patient kicking off but security were there in minutes and it was sorted. The security at Peterborough hospital are good too as are all of the amazing volunteers. Thank you all for the job you do and the difference you make
Visited Don't know on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Fabulous Urgent Care Dept
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2024
I was seen professionally from reception, triage, X-ray, treatment for dislocated toe, dressings and supports... All within 50 minutes🎉 I had a follow-up phone call 2 days later too. Absolutely exceptional service! Thank you!
Visited Accident and emergency services on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Gynecology Procedure - Woman’s Heath
Rated 5 stars out of 5
by Andrea Pillay - Posted on 31 May 2024
I was scheduled for a procedure at the Peterborough Hospital - Woman’s Health on the 29/05/2024, which I had been slotted in quickly due to the nature of my condition and age. As a relatively nervous patient I was absolutely impressed with everyone involved in my care. All the Doctors, Nurses and everyone else was caring, supportive, kind and ultimately professional. I simply can’t be more impressed and I would highly recommend this hospital.
Visited Gynaecology on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Thefts and understaffed on ward b6
Rated 2 stars out of 5
by Anonymous - Posted on 26 May 2024
I recently have had to visit a relative frequently whilst they have had a stay on ward b6 at Peterborough City Hospital. Whilst during my observations, I cannot critique the care that was offered by the nurses and HCA or the Doctors, I did sit there and see how short staffed they were. My relative was in a bay and other patients spoke of not seeing staff that often. A patient had valuable item stolen and staff were heard that this has happened quite often. Unacceptable.
Visited Diabetic Medicine on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Amazing care
Rated 5 stars out of 5
by Alyx - Posted on 03 June 2024
I gave birth to a sleeping baby on 30/05/2024. I was alone during this experience (my choice) but the midwife’s that looked after me and my baby were amazing. They hugged me, they were rubbing my back, they made me feel I’d known them my whole life. The way they dressed my baby and put my baby in a sweet little basket I will never forget it, it was so so beautiful. I will never forget you ladies, Thank you for making the worst time of my life a tiny bit less painful❤️
Visited Maternity services on May 2024
Peterborough City Hospital has not yet replied.
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Review titled Tip Top Service
Rated 5 stars out of 5
by Edward Morris-Jones - Posted on 30 April 2024
Having visited the Daycase Treatment Unit on 30 April for cystoscopy and biopsy, the experience was flawless Great meet and greet, informative anaesthetist and surgeon, great care and rapport in the anaesthetist pre op room, lovely chat with the nurse in recovery, attentive intersection with coffee/biscuits back on the ward and efficient discharge. Every patient/customer touch point through the journey was smooth and easy. Definitely an upper class virgin atlantic experience! I’ve been having this type of procedure on and off since I was 21 years old. Nearly 30 years later, I always have so much praise and respect for the treatment I am given and how I am treated as an individual. Exceptional care and service. Thank you so very much.
Visited Urology on April 2024
Peterborough City Hospital has not yet replied.
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Charlotte - Posted on 07 May 2024
Attended in a Sunday evening as my sun suffered a pulled elbow. From arrival to leaving, the staff were friendly, and treatment was quick and painless. We left with a happy boy and relieved parents within 40 minutes. From the receptionist who booked us in, sister who triaged us to the gentleman who treated him, excellent, thank you.
Visited Accident and emergency services on April 2024
Peterborough City Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust