Peterborough City Hospital
Edith Cavell Campus, Bretton Gate, Bretton, Peterborough, Cambridgeshire, PE3 9GZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled The best!!
Rated 5 stars out of 5
by Gary Loader - Posted on 05 October 2022
Having spent 6 day’s recently in the system at Peterborough general I have been majorly impressed, it’s clear pressure of work is in place over very long shift patterns, my thoughts go to those in urgent treatment centre, the Surgery team and wards a4 & a2 with so many times observed people going above and beyond because they care. I can only thank you all from the bottom of my heart for taking time to look after me throughout
Visited Urology on October 2022
Peterborough City Hospital has not yet replied.
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Review titled Fantastic job
Rated 5 stars out of 5
by Mrs Cindy hall - Posted on 09 October 2022
Peterborough city hospital are working themselves so hard with all the pressure on them all. It’s quicker to go to the hospital than into your surgery for appointment face to face. So don’t knock the nhs they are all doing amazing job.
Visited Accident and emergency services on October 2022
Peterborough City Hospital has not yet replied.
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Review titled Great hospital care, issues with discharge arrangements
by Brenhell - Posted on 17 October 2022
My mother had been in hospital for 7 weeks after emergency surgery, and the care she received was great. The staff were pleasant and helpful, and she has recovered well despite some medical setbacks. The main concern was the discharge arrangements. We expected here to have a period in reablement care, and we were told this was happening at breakfast time. By lunchtime, the plans, such as they were, had changed and she was sent home. My elderly father, not well himself, was worried as arrangements were not in place for my mum to wash or to have her dressing changed. She is still dizzy, and due to his hernia he cannot lift or physically help her. The care providers insisted, evidently on the basis of cost, that she no longer qualified for reablement care. We could of course have this option if we paid for it. They tried to get us to take her home with an open abdominal wound, in a small 2 door car. The medical staff were evidently overruled by the cash guardians. Yet to see if the promised district nurses have appeared. It pretty much felt that the care system was disorganised, and not working in tandem with the hospital. I repeat, the hospital is great and the staff wonderful.
Visited October 2022
Provided by Care opinion
Peterborough City Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Dr J. B. - Posted on 10 October 2022
I had a recent Endoscopy procedure under the 2ww scheme I am a very nervous patient The Daycase Endoscopy Unit was clean and fresh The welcome was friendly The team provided professional service and thorough attention to medical details and checks They were also very very kind and gave personal support to me They made the procedure tolerable You have a great team and provide a great service Be proud
Visited Colorectal cancer services on October 2022
Peterborough City Hospital has not yet replied.
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Review titled Friendly experts
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2022
I was very worried about the procedure I was undergoing but the doctor and nurses made me feel at ease and everything was done quickly and efficiently. Good bed side manner makes all the difference. Thank you
Visited Gynaecology on October 2022
Peterborough City Hospital has not yet replied.
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Review titled Awful disorganised hospital
Rated 1 star out of 5
by Karen - Posted on 07 December 2022
my 85yr old relative who is terminally ill with heart &renal failure, had chest pains &was admitted to a&e. It turned out to be a mild heart attack. At 9.30pm they were discharged from a&e as there wasn't any beds. They were 25 miles away from home with no transport, we live200 miles away.They had no choice but to pay £50 for a taxi home.They had chest pains again& they spent is 8hrs in a ambulance only getting out to change ambulances when the crew went off duty.They finally got into A&E&spent the day in the corridor with a nurse who wasn't really interested in her patients. Again at 6.30pm they were discharged due to lack of beds, they did offer them a chair to sleep in but they declined. This time they insisted that they get them transport home which they finally arranged after lots of phone calls. My relative saw the Nepholigist on the 20th October,they mentioned some tablets they could take for high Potassium levels but we are still waiting for the letter 7 weeks later. That's 7 weeks without the medication. I have phoned twice &each time they say they will get the consultant to do it & they don't. It's the same with Cardiology,my relatives GP asked for advice on medication that is making their kidney failure worse& despite asking again the letter is still not here. The hospital told me that they had discharged my relative from Cardiology, why when NICE guidelines say they should be seen at least every six months. This is neglect of a terminally ill woman. I'm sure thier age comes into it &that's why they are treating them in an appalling way, you would get fined if you treated an animal like this. I intend to sue Peterborough Hospital when my my relative pases away for neglect & not giving them the care they deserve.
Visited Don't know on October 2022
Peterborough City Hospital has not yet replied.
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Review titled Caring staff
Rated 4 stars out of 5
by Elle - Posted on 06 November 2022
Recently was admitted to Womens Health Ward. All staff were very kind, supporting and caring. I would like to thank them for their efficient service and the professional care I was shown during my treatment.
Visited Gynaecology on October 2022
Peterborough City Hospital has not yet replied.
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Review titled Superb Care
Rated 5 stars out of 5
by Stephen Richard Morgan - Posted on 11 October 2022
I have been in the hospital for 6 days, and have been treated very well indeed. The doctors have been clear and direct in their communication, and their treatment is working. I have a plan going forward. The nurses are kind, helpful and knowledgeable. I have been very well looked after.
Visited Gastrointestinal and Liver services on October 2022
Peterborough City Hospital has not yet replied.
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Review titled Superb care
Rated 5 stars out of 5
by Clive Hillier - Posted on 14 September 2022
Please thank everyone connected with my stay in Cardiology. Despite the enormous pressures, every member of staff was absolutely wonderful, and made my stay as comfortable and considerate for me as they could. You are truly a super group of people, and I can't thank you all enough. Clive Hillier xxxx
Visited Cardiology on September 2022
Peterborough City Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust