Orpington Hospital
Sevenoaks Road, Orpington, Kent, BR6 9JUContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Orpington Hospital.
Reviews
-
Review titled Excellent team
Rated 5 stars out of 5
by Lindsay Tether - Posted on 16 August 2024
I was seen yesterday for a colopscopy and the nurses and doctor were so professional, kind and caring. The receptionist was welcoming and I was made to feel human not just another patient.
Visited Gynaecology on August 2024
Orpington Hospital has not yet replied.
-
Review titled Indifference
by Chantale - Posted on 29 July 2024
Visited a relative on Quebec Ward rang the bell several times was ignored despite there were two members of staff at the water fountain who I could see and no one made an effort to open the door. It was let in by a laundry porter. Walked straight by them, no one on the nurses’ station. Found my cousin’s location by myself. My cousin was due to be transferred, I witnessed an old lady in tears sitting in a chair since the morning waiting for her transport. Her bed was stripped so she was stranded in a bed. It was 4 pm in the afternoon. She was begging staff to check status of her transport. She was very distressed. She was given the same « sorry love nothing we can do ». It was cruel and inhumane to let such an old lady to be left in such a state. We were given the impression that the transport was imminent but we waited all day until 19.45 but no transport has shown. I had to leave at 6.30pm, the old lady was still waiting. Why oh why do we put our old people through ordeal. It the staff indifference and total lack of humanity that I resented. I hope never to have to set foot in that hospital again.
Visited Geriatric Medicine on July 2024
Orpington Hospital has not yet replied.
-
Review titled Colposcopy appointment
Rated 5 stars out of 5
by N/a - Posted on 26 June 2024
I’m 25 and this is the first colposcopy I’ve had. I was very nervous going in but the staff made me feel so at ease. The receptionist (I didn’t catch her name) was so lovely. The doctors and nurses (I can’t include names but my app was 26 June at 9:50 so I hope they can see this) really put me at. They explained everything to me clearly. When I said I was squeamish and didn’t want to see the monitor they made sure to ask me questions and take my mind off things. It was like being with my mum and aunts and I’m very grateful to have such wonderful support. They Al are a real testament to the NHS xx
Visited Gynaecology on June 2024
Orpington Hospital has not yet replied.
-
Review titled Colposcopy Clinic Staff
Rated 5 stars out of 5
by Kathleen - Posted on 11 May 2024
An extremely professional and clean environment and the staff were absolutely amazing. The doctor and nurses put me at ease, showed warmth and care and provided clarity every step of the way!
Visited Obstetrics And Gynaecology on May 2024
Orpington Hospital has not yet replied.
-
Review titled Wonderful caring team
Rated 5 stars out of 5
by Cindy - Posted on 16 May 2024
I’ve had 2 appointments recently in the colposcopy department and both times the staff were wonderful. The receptionist welcomed me with a big smile (putting me immediately at ease) and this warmth was carried through by the nurses and consultant. The nurses were absolutely lovely, chatting to me to take my mind off the treatment. Similarly the consultants took the time to explain everything in detail and answer my questions. It really made me proud of the NHS and I would like to thank Orpington Colposcopy - this is how the NHS should be! Thank you
Visited Gynaecology on May 2024
Orpington Hospital has not yet replied.
-
Review titled Very Professional & Caring
Rated 5 stars out of 5
by Les Laye - Posted on 08 May 2024
I had to have an operation on my hand and was concerned / worried about this, from the staff on the door right through the ward, anaesthetist, surgeon, recovery, the ward again and back out the door everybody was so professional. This made it a very comforting experience.
Visited Orthopaedics on April 2024
Orpington Hospital has not yet replied.
-
Review titled Great service from doctors,nurses and staff
Rated 5 stars out of 5
by John pettitt - Posted on 16 April 2024
I would like to give my sincere thanks to all the doctors/surgeons operating theatre staff and nurses at orpington hospital for their excellent service when igad my hand operation there on 10th april 2024.many thanks John Pettitt
Visited Orthopaedics on April 2024
Orpington Hospital has not yet replied.
-
Review titled Amazing support
Rated 5 stars out of 5
by Rachael - Posted on 17 March 2024
I received a letter about an abnormal smear and was told id need a colposcopy and that id get an appt within 4 weeks. I rang the colposcopy dead on 4 weeks as id not had an appt and I was really panicking. The lady i spoke to was amazing, not only did she reassure me and explain that you were busy, she didnt make me feel silly or a nuisance when i said how worried id been. She then managed to book me in on a cancellation within 2 days. I couldnt have been more relieved. Often people are dismissive or short (I know everyone is busy) but this lady honestly was so compassionate, helpful and time generous. I hope she gets to hear how appreciated she is xx
Visited Gynaecology on March 2024
Orpington Hospital has not yet replied.
-
Review titled Incredibly professional and caring all round.
Rated 5 stars out of 5
by Mrs June Malone - Posted on 14 February 2024
I have nothing but praise for my experience of having a total prosthetic replacement hip joint. Everyone really knew what they were doing and did it extremely well -from the surgeon, the theatre professionals, nurses, carers, caterers to cleaners - and everyone was caring and kind. I am also extremely grateful for the wonderful care received.
Visited Orthopaedics on February 2024
Orpington Hospital has not yet replied.
-
Review titled Horrible Place
Rated 1 star out of 5
by Dave - Posted on 31 January 2024
Here we are again waiting to see doctor. Test were done first and the waiting area was full and old people standing. It was crammed and a breeding place for germs and infections. This department is never on time. And you are just left waiting. The tv screens to tell people when to be called do not operate. Don’t know how much that cost the NHS. But they aren’t working and never seem able to do. So far 1/1/2 hours wait and the way it’s going another 1/1/2 to go. Appalling department.
Visited Ophthalmology on January 2024
Orpington Hospital has not yet replied.
Information supplied by King's College Hospital NHS Foundation Trust