Northwick Park Hospital
Watford Road, Harrow, Middlesex, HA1 3UJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Northwick Park Hospital.
Reviews
-
Review titled Thank you staff!
Rated 4 stars out of 5
by Camilla - Posted on 22 August 2024
I recently visited the Urgent Care unit at Northwick Park Hospital and was very pleased with the help I received. The staff—receptionists, nurses, and doctors—were all friendly, efficient, and knowledgeable. Despite the obvious challenges of staff shortages and a high volume of patients, they did a brilliant job. Also, the waiting time was very reasonable especially given the circumstances. Thank you to the team for your hard work!
Visited Accident and emergency services on August 2024
Northwick Park Hospital has not yet replied.
-
Review titled Great and professional care in difficult circumstances
Rated 5 stars out of 5
by Mary - Posted on 14 August 2024
My husband Recently admitted to Gray Ward with kidney stones which required a kidney stent procedure. The care and Attention on he received whilst on Gray Ward was amazing. all the staff for highly professional polite. There is shortage of staff within the hospital, but this did not affect the care and attention he received. We want to say a big thank you to the staff in Gray Ward.
Visited Urology on August 2024
Northwick Park Hospital has not yet replied.
-
Review titled Lifts not working
Rated 2 stars out of 5
by Caroline Chad - Posted on 23 July 2024
All weekend since my Mum has been on the stroke unit the lifts in the car park haven't been working, I'm disabled and use a scooter so I've had to use the car park ramps which is a extremely dangerous, then I came to use the lifts to level 8 & guess what only one out of three is working, we was in the lift for an awful long time as it gets going up and down!! The staff just don't seem to care, the hospital corporate responsibility team need to look at these issues, and check them daily...
Visited Stroke on July 2024
Northwick Park Hospital has not yet replied.
-
Review titled Northwick Park Hospital A & E
Rated 5 stars out of 5
by Kusum - Posted on 06 August 2024
Took my wife to A @ E. It was an excellent experience as security staff , admin staff and clinicians were very polite and caring. Within an hour all tests were done and diagnosis was done. It was very nice , quiet and clean environment. Was very much impressed by all team members approach, professionalism and care. NHS is true blessing and service , care , treatment delivered by entire team proves to be amazing.
Visited Accident and emergency services on July 2024
Northwick Park Hospital has not yet replied.
-
Review titled Excellent Service
Rated 5 stars out of 5
by Ambulatory Care Dept - Posted on 05 July 2024
Had to visit A&E for a leg issue. You are triaged at the entrance by a nurse who sends you to the right team. Within minutes I was taken to ambulatory care for tests. There it was a pleasant waiting room with a tv. Staff friendly. There was a good flow of people being seen. Had my blood tests and within 90 mins all the results were available, saw a nurse and was discharged. Whole process took 2.75 hours. You have to expect to wait if your going to AE. NWP has a bad reputation generally but the care received by A&E and AC was very good. I would use it again. It has changed so much from when I was there a few years ago with elderly parents. Great progress and keep up the good work!
Visited Accident and emergency services on July 2024
Northwick Park Hospital has not yet replied.
-
Review titled Worst experience ever.
Rated 1 star out of 5
by Doru - Posted on 26 June 2024
The worst experience ever in London hospital. This hospital is a nightmare for people who came on emergency . The staff from reception is very rude, unhelpful and impolite. I bring my wife here with very severe leg pain, possibly leg fracture, and in 3 hours was only a nurse in waiting room to ask her two questions in 10 seconds and just leave her there. When i asked on reception how much time will take only to be seen by a doctor to point her at lest to other waiting room for x-ray they told me disrespectful that we need to wait another 1.5 hours to be seen by a doctor. It is a shame that this hospital staff are treating people like this. They deserve 0 star. Not even 1 star.
Visited Accident and emergency services on June 2024
Northwick Park Hospital has not yet replied.
-
Review titled Highly professional and caring
Rated 5 stars out of 5
by Anthony MCMANAMON - Posted on 10 July 2024
I had a stoke on the 3july taken into stoke ward on 4July. All my care was professional compassionate friendly and efficient.All the staff at all levels were first class I am very grateful to everyone for their superb care Welldone everybody first class.Well done Northwick Park NHS.
Visited Stroke on June 2024
Northwick Park Hospital has not yet replied.
-
Review titled Kind attention
Rated 4 stars out of 5
by Harold Goldman - Posted on 03 June 2024
I was taken by ambulance to Northwick Park Hospital at 8.30 a.m. Although it was very busy in the A&E department, I was seen fairly quickly and then transferred onto a trolley in the corridor, which was not great. However, after some time, a lovely, young physiotherapist came to assess me. She was so kind and kept me smiling. Eventually, I was moved into a cubicle and Jenny and a lovely woman doctor examined me and the doctor dressed my wounds. After more checks, I was discharged. Everyone I met in A&E was most kind and pleasant. I was even taken down in a wheelchair by a porter so that I could be collected in a car. A surprisingly good experience.
Visited Accident and emergency services on May 2024
Northwick Park Hospital has not yet replied.
-
Review titled Audioligy Review
Rated 5 stars out of 5
by Jim R - Posted on 01 May 2024
I was booked to attend my regular review at 15.30. I was called in early ( yes early ! ) I was treated with kindness and professionalism by staff. Another excellent experience at the hospital.
Visited Ear, Nose & Throat on May 2024
Northwick Park Hospital has not yet replied.
-
Review titled Fantastic Service
Rated 5 stars out of 5
by Brigid and Rodney Gross - Posted on 14 May 2024
my wife tripped and threw a casserole full of boiling hot curry up and into her eyes and face. In extreme agony she checked in at the A & E entrance where the triage nurse arranged for her to be seen immediately ahead of all the others waiting; and the waiting area was packed. Doctors and nurses came to her aid with so much speed, care and efficiency. We were in their care for several hours and she was given continuous treatment throughout, one doctor irrigating the eyes with a saline drip by hand for a long time, and everyone involved working with a smile and friendliness. We realise that the injuries needed urgent treatment and that is what we received, exceptionally provided by NHS staff under so much pressure We have nothing but Praise for the treatment we receive from the staff at Northwick Park Hospital, not only on this occasion but whenever we attend for other medical needs in other departments throughout the hospital.
Visited Accident and emergency services on May 2024
Northwick Park Hospital has not yet replied.
Information supplied by London North West University Healthcare NHS Trust