Newham Hospital
Glen Road, Plaistow, London, E13 8SLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Worst experience ever
Rated 1 star out of 5
by Anonymous - Posted on 31 October 2022
I was referred to General Surgery by my GP and within 2 months I haven't received any communication for an appointment by them. I tried to call too but without any success. Absolutely no attention to the patients.
Visited General Surgery on October 2022
Review titled Newham Hospital
Replied on 01 November 2022
Dear patient Thank you for taking the time to send us your feedback. We were disappointed to read of your experience and sincerely apologise for this. Please can you contact our PALS team with your details at nuhpals.bartshealth@nhs.net and they will get back to you as soon as possible thank you Central Complaints Team
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Review titled My thank you to Larch Antenatal, Labour and Birth units
Rated 5 stars out of 5
by Mrs Jaspreet Ubhi - Posted on 05 January 2023
My daughter was born at Newham Hospital in October last year. My experience with the hospital was unforgettable, more so indescribable. If anyone would have told me my labour journey would have been that great I wouldn’t have believed them. I remember everyone scaring me about labour prior to giving birth but the NHS staff at Newham were brilliant. I felt blessed to be in the presence of such supportive and caring staff. I look back and think about the day and nights I saw staff running around patients to make them comfortable. The staff here are completely underrated… I cannot describe in words how pleased I was with the care received. Thank you so much for helping me on my journey to motherhood. Unfortunately soon after Maya was born my Dad passed away and my thought of giving the hospital staff 5* feedback took a back seat so I apologise. I would like to thoroughly thank the staff in Larch antenatal, Labour and Birth units. You were all immensely supportive through my Labour journey and post. I could see how hard you all worked to help patients despite some unhappy patients you all pushed through to provide the best care for everyone. I feel privileged to have been able to experience this and I cannot wait to have my second child. Thank you!
Visited Maternity services on October 2022
Review titled Newham Hospital
Replied on 06 January 2023
Dear Jaspreet Ubhi Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at Newham University Hospital. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details to nuhpals.bartshealth@nhs.net We look forward to hearing from you Kind regards Central Complaints Team
Information supplied by Barts Health NHS Trust