Musgrove Park Hospital
Musgrove Park, Taunton, TA1 5DAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Wonderful care
Rated 5 stars out of 5
by Teresa Heap - Posted on 01 November 2024
Waiting time for the procedure was very short. The whole team who carried it out were very professional and I was extremely well cared for by them. Thankyou.
Visited Gastrointestinal and Liver services on October 2024
Musgrove Park Hospital has not yet replied.
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Review titled Attentive and Helpful Staff Throughout Hospital
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
Recently had to go to Accident and Emergency with heavy bleeding caused by endometriosis, abdominal pain and trouble walking. Waited for about an hour or two in Accident and Emergency (which seemed like a long time at the time but is very good on a national scale!), but once they checked my haemoglobin and saw that it had dropped below 50 they immediately admitted me. I was in for about 4 days (first in Accident and Emergency, then Surgical Decisions Unit and then Hestercombe) while they slowed the bleeding, gave me blood transfusions/ iron infusions and performed an ultrasound to make sure that nothing else was wrong. Throughout my time there I didn't meet a single member of staff who wasn't conscientious and obviously doing their absolute best with a very heavy workload. The nursing staff and Healthcare Assistants were responsive and kind and always on time with rounds/obs and the consultant who I was due to see later that month for the same condition took the time to come up and do the appointment while I was there, which I really appreciated as I know how busy consultants are. As someone who was worried about even going into Accident and Emergency in the first place (111 wouldn't tell me me either way whether I should go in so I was worried I'd waste everyone's time) having staff that were so helpful and friendly really made the experience so much easier. While hopefully I'll never have to make any surprise visits to Accident and Emergency again the experience has made me much less anxious about going into the hospital for planned procedures in the future.
Visited Accident and emergency services on September 2024
Musgrove Park Hospital has not yet replied.
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Review titled Great Staff
Rated 5 stars out of 5
by A.Collins - Posted on 11 September 2024
Attended day surgery at 8am on the 11th of September. No issues at all. Just wanted to say what a great staff they have in that unit. No moaning or complaining just happy people which makes the process of being there just so much easier. Much appreciated
Visited Urology on September 2024
Musgrove Park Hospital has not yet replied.
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Review titled Fantastic staff and care
Rated 5 stars out of 5
by Natalie Priddy - Posted on 10 September 2024
My daughter arrived on Sunday afternoon after an emergency referral from Minehead MIU after feeling very unwell, within half an hour of arrival to Musgrove Paediatrics my daughter underwent Urine, Blood tests and an ultrasound. The staff and Doctors were attentive thorough and professional providing with a speedy diagnoses and treatment with time against them and her condition deteriorating due to this she had successful surgery My daughters after care was nothing short of care compassion and empathy from the staff nurses and Doctors. Staffing were informative on every step of my daughters aftercare informing who was overseeing her care on staff change over to providing the medication and ensuring one’s wellbeing was attended to at anytime Staffing prioritised ensuring my daughter was herself involved in all discussions about her care speaking to her directly and not about her,my daughter’s experience of what was a traumatic time for her was equally matched by such lovely friendly staff on Oak ward who gave their time to her and other My daughter wanted to thank who cared for her at such a scary time a big thank you Consultant Dr E There was another Doctor who we can’t remember his name but he came to see my daughter after surgery to check in on her Thank you! Play therapist who provided my daughter with learning and crafts and just made her feel at ease Thank you for making me feel better
Visited Paediatrics services on September 2024
Musgrove Park Hospital has not yet replied.
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Review titled Save our NHS
Rated 5 stars out of 5
by Des Griffiths - Posted on 30 August 2024
Absolutely ,fantastic consultants ,nurses and all the staff. I salute you all. Had my facial appointment in maxillofacial with Mr on the Thursday had my procedure the following Thursday with consultant in Blake word 01/08/2024. Follow up yesterday 29/08 2024. I don’t think you can get much better than that. My thanks to Mr M ,together with his team , all of them were very careing and may I say very professional with very high standards of care.. Our NHS is the envy of the world.long live the NHS and everyone who works in it.. DesmondG.
Visited Oral and Maxillofacial Surgery on August 2024
Musgrove Park Hospital has not yet replied.
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Review titled All the staff were very helpful and considerate
Rated 5 stars out of 5
by Wendy Goldsmith - Posted on 20 August 2024
I had a cataract operation and everyone from the nurses to the theatre staff were wonderful. An outage occurred and the whole NHS system went down. The theatre staff were so apologetic and were unable to carry on with the operations until the system was back up. Fortunately it came back up after about an hour and a half but during that time we were kept informed what was happening. It was obviously frustrating for them but their concern was more for the patients who were waiting. Fortunately my operation went ahead although time ran out for a couple of patients who unfort7nately had to be sent home. A very caring department.
Visited Ophthalmology on August 2024
Musgrove Park Hospital has not yet replied.
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Review titled Friends and family
Rated 2 stars out of 5
by Sarah - Posted on 06 September 2024
My brother was taken into a & e and then moved to the cdu unit. I have been trying to find out for the past 2 days how he is but the cdu unit never answer the phone. On day one I tried 18 times to get through and day 2 10 times. I appreciate these units are busy but for people like myself that live too far to visit and the only family I find this unacceptable. I am just trusting he is ok and they will ring me as next of kin if anything serious happens
Visited Don't know on August 2024
Musgrove Park Hospital has not yet replied.
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Review titled Fast efficient service
Rated 5 stars out of 5
by Alan Brown - Posted on 05 August 2024
Attended A and E with shattered elbow broken Ulna, Back Fracture. Every member of staff went out of there way to make me feel as comfortable as possible. Excellent teamwork and empathy on both wards that I was admitted to. Nothing too much trouble. Friendly staff.
Visited Accident and emergency services on July 2024
Musgrove Park Hospital has not yet replied.
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Review titled Excellent staff
Rated 5 stars out of 5
by Felicity Nye - Posted on 05 July 2024
All the staff were friendly, efficient and caring, and that includes All staff. A particular mention for the porters. There were some communication and continuity issues, the wheels sometimes seemed to go slowly but overall I was happy to be there and confident that my treatment was up to a high standard. I went home feeling an awful not better than when I arrived in AandE in the middle of the night 4 days before. Thank you to everyone.
Visited Respiratory Medicine on June 2024
Musgrove Park Hospital has not yet replied.
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Review titled Audiology so helpful
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2024
Had a hearing test as I felt my hearing aids were not doing too well, just had the very best experience, such a helpful audiologist who took so much time with me, the result is so much better than I could have hoped for. Credit to you Audiology Musgrove, thank you.
Visited Ear, Nose & Throat on June 2024
Musgrove Park Hospital has not yet replied.
Information supplied by Somerset NHS Foundation Trust