Musgrove Park Hospital
Musgrove Park, Taunton, TA1 5DAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Musgrove Park Hospital.
Reviews
-
Review titled Save our NHS
Rated 5 stars out of 5
by Des Griffiths - Posted on 30 August 2024
Absolutely ,fantastic consultants ,nurses and all the staff. I salute you all. Had my facial appointment in maxillofacial with Mr on the Thursday had my procedure the following Thursday with consultant in Blake word 01/08/2024. Follow up yesterday 29/08 2024. I don’t think you can get much better than that. My thanks to Mr M ,together with his team , all of them were very careing and may I say very professional with very high standards of care.. Our NHS is the envy of the world.long live the NHS and everyone who works in it.. DesmondG.
Visited Oral and Maxillofacial Surgery on August 2024
Musgrove Park Hospital has not yet replied.
-
Review titled All the staff were very helpful and considerate
Rated 5 stars out of 5
by Wendy Goldsmith - Posted on 20 August 2024
I had a cataract operation and everyone from the nurses to the theatre staff were wonderful. An outage occurred and the whole NHS system went down. The theatre staff were so apologetic and were unable to carry on with the operations until the system was back up. Fortunately it came back up after about an hour and a half but during that time we were kept informed what was happening. It was obviously frustrating for them but their concern was more for the patients who were waiting. Fortunately my operation went ahead although time ran out for a couple of patients who unfort7nately had to be sent home. A very caring department.
Visited Ophthalmology on August 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Friends and family
Rated 2 stars out of 5
by Sarah - Posted on 06 September 2024
My brother was taken into a & e and then moved to the cdu unit. I have been trying to find out for the past 2 days how he is but the cdu unit never answer the phone. On day one I tried 18 times to get through and day 2 10 times. I appreciate these units are busy but for people like myself that live too far to visit and the only family I find this unacceptable. I am just trusting he is ok and they will ring me as next of kin if anything serious happens
Visited Don't know on August 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Fast efficient service
Rated 5 stars out of 5
by Alan Brown - Posted on 05 August 2024
Attended A and E with shattered elbow broken Ulna, Back Fracture. Every member of staff went out of there way to make me feel as comfortable as possible. Excellent teamwork and empathy on both wards that I was admitted to. Nothing too much trouble. Friendly staff.
Visited Accident and emergency services on July 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Excellent staff
Rated 5 stars out of 5
by Felicity Nye - Posted on 05 July 2024
All the staff were friendly, efficient and caring, and that includes All staff. A particular mention for the porters. There were some communication and continuity issues, the wheels sometimes seemed to go slowly but overall I was happy to be there and confident that my treatment was up to a high standard. I went home feeling an awful not better than when I arrived in AandE in the middle of the night 4 days before. Thank you to everyone.
Visited Respiratory Medicine on June 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Audiology so helpful
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2024
Had a hearing test as I felt my hearing aids were not doing too well, just had the very best experience, such a helpful audiologist who took so much time with me, the result is so much better than I could have hoped for. Credit to you Audiology Musgrove, thank you.
Visited Ear, Nose & Throat on June 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Had bloods and x ray
Rated 3 stars out of 5
by Anonymous - Posted on 23 June 2024
Had bloods and x ray done very quickly. After this was waiting for hours with so many staff just stood around on their phones or just generally stood around chatting. When asked about a time scale I was told ‘how long is a bit of string’
Visited Accident and emergency services on June 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Superb Surgical Admissions Lounge
Rated 5 stars out of 5
by Mark Harrison - Posted on 25 June 2024
From first arriving at 7am the nurses doctors were fantastic they treat you surperbly with care and compassion. I cannot fault any of the nurses and care staff. Nothing was too much for them day or night and their care made my stay and treatment after operation in the Surgical Admissions Unit run smoothly. The doctors and anesthetist you could have a joke with which makes having an operation have less tension and are informed full details of operation and any complications that may happen even the 0.01%. I felt at ease for the waiting and operation and aftercare. All round care at Musgrove Park Hospital from admission to discharge was fantastic and the hospital should be so proud of all the healthcare workers and nurses, doctors and anesthetist they employ are fantastic and all score of 10/10 from myself. It all made my stay in hospital better and a lot of other hospitals I’ve been admitted to can learn from all the high calibre staff you have in these departments.
Visited General Surgery on June 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Amazing experience
Rated 5 stars out of 5
by Jo Butler-Daulby - Posted on 25 June 2024
Our daughter had major spinal surgery and was cared for on hdu and peads wards. The staff were incredible from start to finish, and made what was very daunting surgery much more managable. The orthopaedic consultants and anathnatisist were professional, supportive and warm ensuring the safest care for our daughter and exceptional post surgery support. Pre surgery we felt very uncertain and fearful, consultants and nursing staff spent time reassuring us and building on trust. The ward team were dedicated and genuine, offering support and continual care throughout our stay. I feel so fortunate to have been in the best hands and that our daughter's experience has been so positive given the enormity of the procedure. Thank you all so much, you are amazing 👏
Visited Paediatrics services on June 2024
Musgrove Park Hospital has not yet replied.
-
Review titled Scary experience left shaken
Rated 2 stars out of 5
by Anonymous - Posted on 29 July 2024
Attended a&e at 2am and a very kind and calm receptionist admitted my partner who was in severe pain and struggling to breathe. I waited in the hallway with several others, one lady who was clearly in distress vomiting who begged for a place to lay down but was told there was nowhere. The other people next to me lay down on the hallway folding seats and slept. We waited for 5 hours for test results, the people around us who had all been admitted also were still there. By then my partner was exhausted and wanted to return home as the staff were all ignoring us. When we finally managed to catch a doctor to ask as we could see shifts were swapping over, we trie to ask as politely as we could as we know how overrun they are, whether we could see the results, this new doctor was immediately irate that we had the nerve to even ask such a thing. Angrily they told us many other people were waiting and we’d have to wait up to another 8 hours. He told us he’d skimmed the test results and nothing jumped out at him. So we decided to leave and try to follow up with gp. On our way out, the waiting room was completely empty without even a receptionist present. I am a supporter of the nhs but this experience really shook me. If my partner had been critical, I am not confident whether he would have been attended to properly. It’s really shocking the state of things, and even the attitude of the doctors even when patients try to be sympathetic. We have nowhere else to go!!!
Visited Accident and emergency services on June 2024
Musgrove Park Hospital has not yet replied.
Information supplied by Somerset NHS Foundation Trust