Lister Hospital
Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4ABContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing staff!
Rated 5 stars out of 5
by Nazaret Fernandes - Posted on 01 September 2024
We attended children’s A&E on 01/09/2024, we arrived at around 10:15pm and were discharged at around 12:15am. Our reason for visiting was that my son had cracked his head open. My son is an autistic, non verbal child who does not like to be touched. The staff working that night were absolutely amazing with him. They showed a great level of patience and gave him a lot of comfort whilst he was having his cut glued shut. I have visited lister hospital many times and for various different reasons but the staff that were working that night, went above and beyond massively!! Taking an autistic child into a&e is never easy but thanks to the staff I didn’t feel on edge or stressed at all throughout our entire visit. Thank you again to the amazing staff. I massively appreciate everything that they did.
Visited Accident and emergency services on September 2024
Lister Hospital has not yet replied.
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Review titled Appointment system (outpatients)
Rated 3 stars out of 5
by Anonymous - Posted on 02 September 2024
Couldn’t change appt online as suggested so had to call the number on the letter. Over 1 hour on hold then get told that I needed to call cardiology directly to change the appointment. The system is a joke.
Visited Don't know on September 2024
Lister Hospital has not yet replied.
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Review titled Very efficient and thorough
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2024
I cut the top of my head open so went to A&E and from the start to finish everything was very efficient and I was very well looked after. I would like to thank the team and say how much I appreciate their efforts
Visited Accident and emergency services on August 2024
Lister Hospital has not yet replied.
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Review titled Suggestion
Rated 4 stars out of 5
by Anonymous - Posted on 07 August 2024
I’ve received letters to appointments I no idea about. Can the letters include what the appointment is for. Tried to call to find out and have been number 32 in the queue for over an hour
Visited Children's & Adolescent Services on August 2024
Lister Hospital has not yet replied.
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Review titled SDEC (Same Day Emergency Care)
Rated 2 stars out of 5
by NHS key worker - Posted on 29 August 2024
The SDEC entrance at Strathmore Wing is open from 8am and closes 8pm everyday. I noticed this morning that it was 8:10am already and the entrance has not been opened. I attempted to knock a couple times and even made eye contact with one of the ward clerks there but pretending not to do anything about it and got completely ignored.Very unprofessional and rude. Considering I work in the NHS. Please work on this.
Visited Accident and emergency services on August 2024
Lister Hospital has not yet replied.
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Review titled Brilliant staff
Rated 5 stars out of 5
by Annie - Posted on 09 August 2024
I went to the Lister for a procedure ..namely hip injections …& as I’ve never been in hospital b4 I was a little nervous .Right from the start the staff were so good so caring & completely put me at ease …NHS u shld be proud of the staff at the Lister Hospital
Visited Don't know on August 2024
Lister Hospital has not yet replied.
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Review titled Great service from all staff
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2024
Had a short stay in the gastro ward alongside AMU and SDEC. All the nurses are absolutely fabulous very kind, caring and supportive. The ward staff also do a wonderful job. The care at lister is amazing and cannot recommend the staff enough. Please keep up the great work - you make a huge difference in patient care just by doing a good job
Visited Don't know on August 2024
Lister Hospital has not yet replied.
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Review titled Met with a smile. Minimum waiting. Perfect experience
Rated 5 stars out of 5
by Jackie - Posted on 06 August 2024
Level 4 appointment for small BCC on my ear on 5th August. Greeted by a smiling receptionist then shown to a comfortable chair and offered biscuits and a drink. After confirming details with a nurse the doctor discussed alternative treatment which eliminated a skin graft. Thank you. Procedure went well with very friendly caring staff and even given a sandwich afterwards. This is the standard of a private hospital. Much appreciated
Visited Plastic surgery on August 2024
Lister Hospital has not yet replied.
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Review titled Fantastic diabetes team
Rated 5 stars out of 5
by Alexandra - Posted on 09 August 2024
I came to see the lovely diabetic consultant yesterday and just wanted to say how impressed I am by the whole team.I have just been diagnosed and the whole team the diabetic nurses and consultant have been fantastic.I got an appointment quickly and the team are alway there for me if I need any help and have been there for me massively always making it clear if i need any help I can phone them or email them any time.
Visited Diabetic Medicine on August 2024
Lister Hospital has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 08 August 2024
The call I received today from The Endocrinology Dept. was on the dot of time as I was informed. I was given clear, easy to understand information which I really appreciate
Visited Endocrine and thyroid surgery on August 2024
Lister Hospital has not yet replied.
Information supplied by East and North Hertfordshire NHS Trust