Lister Hospital
Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4ABContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Very efficient and thorough
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2024
I cut the top of my head open so went to A&E and from the start to finish everything was very efficient and I was very well looked after. I would like to thank the team and say how much I appreciate their efforts
Visited Accident and emergency services on August 2024
Lister Hospital has not yet replied.
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Review titled Suggestion
Rated 4 stars out of 5
by Anonymous - Posted on 07 August 2024
I’ve received letters to appointments I no idea about. Can the letters include what the appointment is for. Tried to call to find out and have been number 32 in the queue for over an hour
Visited Children's & Adolescent Services on August 2024
Lister Hospital has not yet replied.
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Review titled Brilliant staff
Rated 5 stars out of 5
by Annie - Posted on 09 August 2024
I went to the Lister for a procedure ..namely hip injections …& as I’ve never been in hospital b4 I was a little nervous .Right from the start the staff were so good so caring & completely put me at ease …NHS u shld be proud of the staff at the Lister Hospital
Visited Don't know on August 2024
Lister Hospital has not yet replied.
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Review titled Met with a smile. Minimum waiting. Perfect experience
Rated 5 stars out of 5
by Jackie - Posted on 06 August 2024
Level 4 appointment for small BCC on my ear on 5th August. Greeted by a smiling receptionist then shown to a comfortable chair and offered biscuits and a drink. After confirming details with a nurse the doctor discussed alternative treatment which eliminated a skin graft. Thank you. Procedure went well with very friendly caring staff and even given a sandwich afterwards. This is the standard of a private hospital. Much appreciated
Visited Plastic surgery on August 2024
Lister Hospital has not yet replied.
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Review titled Fantastic diabetes team
Rated 5 stars out of 5
by Alexandra - Posted on 09 August 2024
I came to see the lovely diabetic consultant yesterday and just wanted to say how impressed I am by the whole team.I have just been diagnosed and the whole team the diabetic nurses and consultant have been fantastic.I got an appointment quickly and the team are alway there for me if I need any help and have been there for me massively always making it clear if i need any help I can phone them or email them any time.
Visited Diabetic Medicine on August 2024
Lister Hospital has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 08 August 2024
The call I received today from The Endocrinology Dept. was on the dot of time as I was informed. I was given clear, easy to understand information which I really appreciate
Visited Endocrine and thyroid surgery on August 2024
Lister Hospital has not yet replied.
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Review titled Long waiting time in children A&E department
Rated 3 stars out of 5
by Katy - Posted on 10 August 2024
When we arrived there were 4 children in the waiting room and we waited more than 3 hours to see a doctor.The waiting time was too long considering there wasn’t a busy time at all.
Visited Accident and emergency services on August 2024
Lister Hospital has not yet replied.
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Review titled Great Hospital but try to change an appointment
Rated 5 stars out of 5
by Mr D Evans - Posted on 14 August 2024
I tried to talk to the Cardiology department regarding appointments. When i phoned the number 01707 247512 the message said she was on holiday and to call 01438 284444. I did this and was told i was number 28 in the queue, I gave up.
Visited Cardiology on August 2024
Lister Hospital has not yet replied.
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Review titled Amazing service from A&E
Rated 4 stars out of 5
by Carpenter - Posted on 07 July 2024
I took my son who had severe chest pains and had a brilliant service from the excellent health professionals at the A&E dept. We were lucky that the section of the unit we were at, wasn't too busy when we arrived and he was triaged fairly quickly and pain relief administered. It was quickly decided by the team for steroid and nebuliser treatment, this was followed by a complete health check which included bloods, chest xray and antibiotics. Though it was a long wait for results and ongoing treatment plan to be finalised, before being discharged, the care and assurances from all the staff was beyond amazing and helped my son relax in what was initially a stressful situation for him.
Visited Accident and emergency services on July 2024
Lister Hospital has not yet replied.
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Review titled Great hospital
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2024
I called 111, had a lovely call handler. Received a call back within 5 minutes. They booked me in to be seen within the hour. (I did not know which hospital would be closest as I was away from home, the lovely call handler stated she lives not far from where I was staying and recommended Lister as it is closer). From arriving, to being seen, I was in and out of the hospital within 20 minutes. Amazing service all around, thank you for everything you do!
Visited Gynaecology on July 2024
Lister Hospital has not yet replied.
Information supplied by East and North Hertfordshire NHS Trust