Lincoln County Hospital
Greetwell Road, Lincoln, Lincolnshire, LN2 5QYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Inadequate service.
Rated 1 star out of 5
by Lucie - Posted on 16 September 2024
A&E at Lincoln is beyond a joke. The wait times are horrendous. We took our 10 week old daughter to be seen on Sunday 15th September. The facility is dangerously understaffed. A staff member was mentioning how she was the only one at one stage of the night. This is utterly unacceptable. We had to complain after three hours to be seen, which is unfortunate due to being understanding people. The facility was so incredibly hot that my baby was in just a nappy and was sweating, to the point of it being dangerous. This A&E is beyond words as to how appalling the service is. The management should be ashamed.
Visited Children's & Adolescent Services on September 2024
Lincoln County Hospital has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Paul - Posted on 16 September 2024
Nobody seemed to care that my 10 week old was poorly staff seemed over whelmed and didn’t seem to care about any patients waiting. Took over 15 minutes to be let in to secure area. Over 1 hour later saw a triage nurse, to take a simple vitals check, at this point was told it wouldn’t be long as they had 3 doctors on duty, two hours later I had to complain at how long we had waiting in a non air conditioned area that was extremely hot with an over heating baby, to which they didn’t really care again, to which we asked to leave as you can’t with out being let out, again they didn’t really care, so had to ask legally can you hold us? To which they eventually offered to let us wait out side. We asked how long we were going to have to wait? We were apparently second in the queue, but then suddenly 1 minute later we were seen.
Visited Children's & Adolescent Services on September 2024
Lincoln County Hospital has not yet replied.
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Review titled Lack of communication
Rated 3 stars out of 5
by Janice Whelan - Posted on 13 September 2024
My husband visited cardiologist 01.08.2024 after symptoms which lead his gp to investigate raised bnp abnormal ecg, Abnormal Echocardiogram, hypertension. Neither the gp or He have receive outcomes letter. No referral for Cardiac MRI or stress test as suggested by cardiologist. Phone calls to secretary are never returned. He has no diagnosis only a ‘place on waiting list for 9 months f2f review’ noted by call centre on his hospital record. No advice to manage a condition other than drink more water! Now being treated for possible asthma due to breathing difficulties. I never realised asthma causes heart block etc!
Visited Cardiology on August 2024
Lincoln County Hospital has not yet replied.
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Review titled Unqualified staff pretend to be a doctor
Rated 1 star out of 5
by Anonymous - Posted on 10 August 2024
An unqualified staff member pretending to be a dr after a heart attack and dismissed me. Asked to explain my blood results she became seriously aggressive. Next time I will rather travel to other town or city to get help!
Visited Accident and emergency services on August 2024
Lincoln County Hospital has not yet replied.
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Review titled S A L department
Rated 4 stars out of 5
by Terry Carney - Posted on 08 July 2024
I was sent to the SAL department on Sunday evening July 7th pending my hospital discharge on Monday 8th July 24. I would like to commend all of the staff that were on duty during that night for their care and understanding of an embarrassing episode for me whilst I was under their care. Thank you all.
Visited Don't know on July 2024
Lincoln County Hospital has not yet replied.
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Review titled Cardiologist
Rated 5 stars out of 5
by Michael Sutcliffe - Posted on 21 July 2024
I have had two appointments so far this year with the cardiologist, he was professional and throughly knowledgeable in his explanation and treatment. It was a pleasure to talk to him.
Visited Cardiology on July 2024
Lincoln County Hospital has not yet replied.
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Review titled Optnamology in patient department
Rated 5 stars out of 5
by Nicholas Dodd - Posted on 11 July 2024
An extremely well run and efficient department. Although incredibly busy all staff were courteous and professional.Thank you.
Visited Ophthalmology on July 2024
Lincoln County Hospital has not yet replied.
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Review titled Physiotherapy
Rated 5 stars out of 5
by Christine Marshall - Posted on 02 August 2024
Today my husband was at dental dept. On our way out of hospital at physio entrance, My husband who is 76 had a fall right outside the door a patient saw him fall and alerted the staff who pressed emergency button, within seconds there were alot of physio staff and a passing sister who came to his rescue they were fantastic he had cut his nose, grazed his shoulder cut hands and knee they looked after him making sure he was OK while the sister kept my grandson happy We would like to say a very big thank you you were all amazing.
Visited Physiotherapy on July 2024
Lincoln County Hospital has not yet replied.
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Review titled Fantastic support from Urology
Rated 5 stars out of 5
by Suzanne K - Posted on 21 June 2024
My husband has advanced cancer and has had to attend the Urgent Treatment Centre multiple times in the past 3 months for issues with catheters and nephrostomies. The Urology team have been fantastic in ensuring he is seen by them as quickly as possible and treated with great care and attention. We are usually sorted and on our way home in 30 minutes which is way beyond expectations and makes the whole situation much more manageable. Great care from all concerned - a fantastic team! Thank you to all!
Visited Urology on June 2024
Lincoln County Hospital has not yet replied.
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Review titled Poor choice of snacks at a very high price
Rated 3 stars out of 5
by Brian - Posted on 11 June 2024
I was more than 6 hours in this department, there was a water dispenser, I went to the vending machine in the entrance, what a very poor selection of un healthy snacks. I thought potato hoops were the the best of a poor selection, £1.30 for a 34g pack. You cannot buy this size in a shop. Amazon sell them in boxes of 32 and they are 81 pence each so how much profit are the vending machine conpany making? On a positive note a man came around about 8pm offering a hot drink and a packet of biscuits, so kind thank you!
Visited Urgent Treatment Centre on June 2024
Lincoln County Hospital has not yet replied.
Information supplied by United Lincolnshire Hospitals NHS Trust