Kingston Hospital
Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Kingston Hospital.
Reviews
-
Review titled Shockingly bad
Rated 1 star out of 5
by Anonymous - Posted on 11 July 2024
I arrived 12:08 in pain, my appendix could have burst any time; which will mean, either immediate operation or death. Each patient was seen except of me. Finally, the CT scan was done at 6:45pm and the result was ready 7:40pm. I wasn't able to see the surgeon entire day. I have witnessed at least 50 other patients being seen, taken care of and discharged. Everyone except of me. This is unacceptable and unfair.
Visited Accident and emergency services on July 2024
Kingston Hospital has not yet replied.
-
Review titled Waiting time
Rated 1 star out of 5
by Lisa - Posted on 16 July 2024
I received a referral in January and am still waiting for someone to get back to me. I am in constant pain and it's affecting my lifestyle, effectively having an increasingly negative impact on my future health. There is no communication or updates and it feels like they just don't care.
Visited Don't know on July 2024
Kingston Hospital has not yet replied.
-
Review titled Caring, professional experience
Rated 5 stars out of 5
by A Thomas - Posted on 09 September 2024
The gynaecology department has looked after me so well. Both doctors went out of their way to schedule my hysterectomy in June 24 together so that prolapse surgery could be done at the same time. Everything about my surgical experience was excellent, from the anaesthetists to nursing staff and the hospital care on the wards. The literature I received prior to surgery was informative and both of my surgeons were thoughtful, professional and considerate in their approach and care. When you enter the gynaecology building, from the reception staff to nurses and doctors, everyone is helpful and considerate. I want to say a huge thank you to everyone who has taken such amazing care of me.
Visited Gynaecology on June 2024
Kingston Hospital has not yet replied.
-
Review titled Quick and efficient service
Rated 5 stars out of 5
by Christianne Davis - Posted on 27 June 2024
I went to A & E this morning with a sprained foot to have an x-ray to check that no bones were broken and I was seen to very quickly despite junior doctors being on strike. I was seen by a nice nurse and a very nice doctor and all the staff were very nice and professional. I really appreciate the service that I received.
Visited Accident and emergency services on June 2024
Kingston Hospital has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Glenn hill - Posted on 10 June 2024
I have seen this doctor twice now and both times he has been helpful and has made me feel comfortable about my problems and he also made me understand what is happening by talking me through the procedure that is required great guy
Visited Cardiology on June 2024
Kingston Hospital has not yet replied.
-
Review titled Extremely disappointing
Rated 1 star out of 5
by Anonymous - Posted on 14 May 2024
An hour after our appointment time my son was seen. After repeating his entire medical history for umpteenth time - the service provider still seemed disengaged and disinterested. Our total experience with NHS ENT has been shocking and poor. Telling a parent a child needs to experience 5-10 ear infections before you’d think about doing grommets - even though the child has been infection free for a year while having grommets - makes no sense. Why drain what little resources you have on reactive care when you are being told by the parents that reactive care will have much better results. I have left another NHS ENT appointment feeling lost, unheard, and more like a nuisance than a patient. I’m shocked, perplexed, and disappointed in your idea of care and support.
Visited Ear, Nose & Throat on May 2024
Kingston Hospital has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Luisa - Posted on 02 June 2024
I was taken into a&e by ambulance and assisted immediately. The nurse (A.r.a.) was so kind and attentive. Doctor d. from orthopaedics was beyond. He investigated thoroughly and expalined clearly all. I am so grateful. Such professional and compassionate attitude.
Visited Accident and emergency services on May 2024
Kingston Hospital has not yet replied.
-
Review titled Amazing care
Rated 5 stars out of 5
by Joanna Lennon - Posted on 12 May 2024
I had day surgery for gallbladder removal. I was very nervous. I suffer with anxiety and I found everyone helped me and looked after me as if I was part of their family. My nurse who looked after me jenifer in day surgery unit was one of a kind and I couldn’t have asked for a better nurse, aswell as the nurse (mj) who was by my side when I woke up and made me feel such ease. The surgern and anaesthesiologist made sure I understood everything and supported me well. Thank you so much everyone in the surgical department and day surgery unit.
Visited Gastrointestinal and Liver services on May 2024
Kingston Hospital has not yet replied.
-
Review titled Fantastic
Rated 5 stars out of 5
by Elizabeth - Posted on 03 May 2024
Went to the sdec unit for tests and wanted to thank all the staff they were amazing, friendly, efficient and made me feel totally at ease , with all that’s going on everyone had a smile on their face. Thank you all so appreciate you and all the hard work you do
Visited Don't know on April 2024
Kingston Hospital has not yet replied.
-
Review titled Worst experience at A&E
Rated 1 star out of 5
by Venkatesh - Posted on 11 April 2024
We visited the emergency department because my wife was experiencing bleeding during her pregnancy. Despite waiting for four hours, we have yet to receive any medical attention from a doctor. I understand there is a queue and all patients are here with some major concern but with due respect it doesnt make any sense to let the women bleed for 4-5hrs and leave her in pain especially during pregnancy. We are clueless and no words to describe the mental pressure!!
Visited Accident and emergency services on April 2024
Kingston Hospital has not yet replied.
Information supplied by Kingston Hospital NHS Foundation Trust