King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 31 December 2023
Went to King's Mill A and E with daughter in law after she had been knocked over by a car, she had hit her head and elbow as she fell this afternoon New year's eve, she was assessed, seen by a doctor, her head wound cleaned and dressed all within two hours. Excellent service well done Kings Mill
Visited Accident and emergency services on December 2023
King's Mill Hospital has not yet replied.
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Review titled My son being in Diabetic ketoacidosis (DKA)
by Joaqj47 - Posted on 03 January 2024
The ambulance team was wonderful and very supportive, Resus at King's Mill Hospital was efficient and kept me up to date. The children's ward was fantastic, kind caring, and considerate. The diabetic team provided comprehensive care and is providing a consistent and calming service at home to learn to live with type 1 diabetes. thank you all so so much.
Visited December 2023
Provided by Care opinion
King's Mill Hospital has not yet replied.
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Review titled Cataract surgery
Rated 5 stars out of 5
by P Elliott - Posted on 21 December 2023
I had cataract removed in day care the nurse and doctors were caring and helpful they helped me through a very stressful day the care I received was marvellous
Visited Ophthalmology on December 2023
King's Mill Hospital has not yet replied.
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Review titled Kind and caring staff
Rated 5 stars out of 5
by susan crumpton - Posted on 11 December 2023
I visited the breast clinic at Kings Mill Hospital this morning. I was very worried and nervous. The staff were so kind and caring and put me at ease. I was very impressed and wanted to thank all concerned. The service you provided was first class. You calmed my nerves and made me feel reassured and valued.
Visited Breast cancer services on December 2023
King's Mill Hospital has not yet replied.
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Review titled dedicated staff
Rated 5 stars out of 5
by Geoffrey Martin - Posted on 13 November 2023
My mother was taken by ambulance to Majors with suspected fractures after a fall at home, She was in Majors for nearly 5 hours and had to have 2 lots of x-rays taken, The staff were very attentive on all levels including checking blood pressure, inserting cannulas, taking blood samples, doctors and physio staff, Treatment minimal as no fractures found so discharged to go home. My mother is 94 years of age so generally users a frame but today was in the wheelchair, one of the staff from majors escorted my mother and I to the car and helped her into the car to ensure safety,, 5 star treatment all the way, Thankyou to all staff and also the ambulance crew for providing a dedicated service
Visited Major trauma on November 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Lynn Henstock - Posted on 02 November 2023
A good experience. In less than 2 hours I had seen a doctor, had an x-ray on my foot, diagnosed with a fractured bone and discharged.
Visited Accident and emergency services on November 2023
King's Mill Hospital has not yet replied.
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Review titled Lack of follow up
by Zippy50 - Posted on 28 November 2023
My husband was admitted recently with a fractured patella. He was discharged three days later. Discharge summary stated he would need to be seen in Fracture Clinic for an x-ray weekly. He has never received an appointment. Rang Fracture Clinic and they were unable to help. They transferred me to the Secretary. This was an answer phone stating that the secretary was working remotely but to leave a message. Followed instructions. They have not returned my call. The secretary had left another number to ring on their answerphone. I rang that number and got through to Newark Hospital, who told me that the message must be an old one as that secretary was on long term sick. Tried ringing PALS but again an answerphone. Who I wonder can get my husband (who is in his 70s) the treatment he needs?
Visited November 2023
Provided by Care opinion
King's Mill Hospital has not yet replied.
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Review titled Fortunately I know more than the dermatology consultant
Rated 1 star out of 5
by Andy - Posted on 12 November 2023
Dermatology appointment for discussion concerning a lump on my arm that has the potential to turn malignant. I am autistic so requested reasonable adjustments. The hospital provided them all and they were fantastic. The consultant however was abrupt, rushed and I barely had much time to think or process what was said in order for me to make a decision as to how to progress. She brought a trainee in with her without informing me prior to this nor explaining to me who she was and why she was there which is important for autistic people to know. The consultant advice to me was to leave the lump and watch and wait whilst I suggested that if I did this, it could turn malignant. She said if it changed in any way then come back to hospital to which I stated obvious common sense which was to inform her if the lump was removed then it would not turn malignant, because it wouldn't be there anymore! Doh! Ignored her advice and now booked in for removal. Genuinely scary advice from a fully qualified and experienced medic. Everyone I came into contact with, other than the consultant seemed to have some autism awareness and provided for my needs.
Visited Dermatology on October 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent service in chaotic conditions
Rated 5 stars out of 5
by Yellowday66 - Posted on 04 October 2023
Everyone I had contact with Paramedic, Ambulance person, Nurses, Doctors, Receptionist were amazing. They were all very very busy in A and E however their responses were measures kind and friendly professional. I was lucky my condition turned out to be less serious than originally considered. Thank you all for your continued hard work in difficult circumstances.
Visited Accident and emergency services on October 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent care and treatment
Rated 5 stars out of 5
by Kay - Posted on 31 August 2024
My treatment and care provided by the orthopaedic fracture clinic could not be any better. Put at ease and every stage of my treatment was explained throughly . Staff were friendly polite and definitely had the care of their patients care
Visited Orthopaedics on October 2023
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust