King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Thank you for being so lovely and professional
by Daria - Posted on 20 March 2023
I had a gastroscopy today at Kings Mill Hospital. I just wanted to say how lovely and caring was all the staff. I was explained the whole procedure and what will happen. And also I wanted to say thank you for being so lovely and professional. Thank you once again
Visited March 2023
Provided by Care opinion
King's Mill Hospital has not yet replied.
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Review titled excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2023
I had prostate surgery and two weeks post op I suddenly developed heavy bleeding with clot retention and acute retention of urine. I attended A and E at Kings Mill Hospital. The waiting room was quite busy but i was seen within 20 minutes and treatment started shortly after. Subsequently i was transferred to Nottingham and was an inpatient for a few days. My experience is that if you are a genuine emergency and attend Kings Mill hospital you can expect rapid and effective treament. The staff were excellent despite being very busy and my care was faultless.
Visited Accident and emergency services on March 2023
King's Mill Hospital has not yet replied.
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Review titled Time stands still
Rated 1 star out of 5
by Anonymous - Posted on 28 February 2023
So far my appointment is 90 minutes late and I am the last person here with still no end in sight. A hour ago an assistant proclaimed to the waiting room that doctor is running 30 minutes late. She clearly doesn’t know how to tell the time. Given that I’ve waited 8 months for this appointment in the first place I really shouldn’t have expected anything different. CQC rating may have changed but the hospital really is the same tardy lackadaisical quack waggon it’s always been. Will definitely be going on the choose and book system to be referred anywhere else for my next appointment. As for my car parking… you’ll be getting an invoice.
Visited Orthopaedics on February 2023
King's Mill Hospital has not yet replied.
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Review titled Great care and understanding
Rated 5 stars out of 5
by Gary Bonner - Posted on 05 March 2023
Recently spent quite a lot of time at King's Mill where my mother recently lost her battle with Cancer. The treatment she received on ward 24 during her final days was fantastic and all the staff made her and our family as comfortable and cared for as possible during what was an extremely difficult time. Also a few days after her passing her husband was also admitted to ward 36 which also gave fantastic care to him with great understanding of the situation particularly one of your Health Care Assistants who went above and beyond to help him cope with the situation as well as his health condition. Massive thanks from all the family x.
Visited Don't know on February 2023
King's Mill Hospital has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Andrew Clarke - Posted on 17 February 2023
My daughter was sent by her gp to urgent care for a ct scan. The service she received was brilliant, the staff could not have been more helpful. She had several tests as well as the ct scan and got the results back within a couple of hours. Many thanks to all of the staff, we couldn't possibly have asked for more.
Visited Accident and emergency services on February 2023
King's Mill Hospital has not yet replied.
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Review titled Exerlent service
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2023
Received really good service today whilst at hospital with my dad who's having breathing problems. Staff and those on reception were really friendly and helpful.Dad had to be go up to x-ray and was taken up there by a lovely bubbly and friendly porter.Thank you for being angels,you saved my dad's life today.
Visited Accident and emergency services on February 2023
King's Mill Hospital has not yet replied.
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Review titled Could and should be better.
Rated 3 stars out of 5
by paula watkins - Posted on 02 February 2023
I realise the a & e dept is very busy,but its very frustrating when no one answer's the phone !!! I needed to know where someone was.I was getting worried.surely some body could just answer the damm phone.
Visited Accident and emergency services on February 2023
King's Mill Hospital has not yet replied.
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Review titled Early Pregnancy Unit
Rated 2 stars out of 5
by Anonymous - Posted on 17 February 2024
I visited the Early Pregnancy Unit following symptoms of a very early miscarriage at 7 weeks. I was very surprised to be faced with questions such as was my pregnancy planned, was I sure I'd taken a positive test, a nurse saying 'sprry im rushing you i'm running late and we're finishing now' and then after having my blood results come back a few days later and my levels being really low, again being questioned for a second time about having done a positive test. I appreciate this was a very early miscarriage, but I really felt that being questioned over having taken a positive test completely devalued the pregnancy - one that was absolutely planned and wanted, and i'd taken 4 tests several days apart (not that I believe that would matter!). After having a wonderful experience with my first child in the maternity wing, I felt so let down. I really felt like the team suspected I was lying and didn't have the time to deal with me. Quite honestly, it made the experience so much worse for having visited the hospital - I wish I hadn't had gone. The only reason I attended was to make sure there were no further complications.
Visited Maternity services on February 2023
King's Mill Hospital has not yet replied.
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Review titled Highest quality, speed and professionalism
Rated 5 stars out of 5
by Martin Harrison - Posted on 31 January 2023
Having been seen by the Head of department within 2 weeks I wanted to say thank you. The NHS does a great job in many instances and this was one. After bad experiences with BUPA, I had my condition evaluated, diagnosed and clearly explained for the first time. The hospital in all respects did a great job and I'm grateful to have been treated here.
Visited Rheumatology on January 2023
King's Mill Hospital has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 27 January 2023
Attended A&E with my child after they sustained a cut to the face which required gluing. Our experience was excellent, the service was very quick, we barely had to wait to be seen and the staff were all lovely and very professional. Thank you!
Visited Accident and emergency services on January 2023
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust