Skip to main content

King's Mill Hospital

Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JL

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

Leave a review

Help others by sharing your thoughts and experiences about King's Mill Hospital.


Reviews

Displaying 1 to 10 of 172

  1. Review titled All round amazing

    Rated 5 stars out of 5

    by Sharon - Posted on 15 September 2024

    Can't thank all of the staff enough in A&E as well as majors for their quick and efficient treatment given to me last night. Although the department is always busy they took their time to be kind and patient with me when I really wasn't making much sense due to the pain I was in. Can't recommend King's Mill enough, my local hospital that has always been there for me and my family when needed.

    Visited Accident and emergency services on September 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.


  2. Review titled Couldn’t thank them enough

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 September 2024

    Physiotherapy was amazing, helped me through so much and always made sure the exercises suited me. Always answered any questions I had & was great over all

    Visited Physiotherapy on September 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.


  3. Review titled Great care given

    Rated 5 stars out of 5

    by Jayne Clarkson - Posted on 11 September 2024

    My mother has been on 51 for a week excellent care given staff fantastic. Respect shown and very professional to all our family.hard working team nothing to much trouble, I cannot praise them enough a credit to you sister Rachel .

    Visited Gynaecology on September 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.


  4. Review titled What a great hospital and staff

    Rated 5 stars out of 5

    by Andrew David Hazelwood - Posted on 03 September 2024

    Hi all thought i would write this review after the care that all staff and departments have show my child why they were in the unfortunate circumstances of having a broken arm I must say from start to now as they still have to go back they have been fantastic in every thing that they do from The surgeons to the ward staff ‘ the A,E staff , the children’s ward and staff the list goes on and sorry if I have not mentioned you but can I say what a fantastic service you provide and thank you for looking after my child they could not had been in any safer hands thank you 🙏🙏

    Visited Children's & Adolescent Services on September 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.


  5. Review titled Amazing birth unit, really bad maternity wards

    Rated 2 stars out of 5

    by Anonymous - Posted on 09 September 2024

    During pregnancy we had the most supportive and experienced staff. It was a difficult and early birth, with many health related complications. We were treated well and with respect, and the knowledge was amazing. The NICU unit were phenomenal and helped us a lot. However, once we were on the maternity ward, things changed. Staff were barely responsive, pain meds were upto 40 minutes late, despite asking with the buzzer (for meds every 2 hours apparently). Constantly telling us they didn't know what someone else had said or done. They barely talking to each other , aside from the nurses all huddled around the nurses station talking random stuff unrelated to work. The kitchen staff were blunt, ignorant and very rude. Food was cold, half the time it never arrived or was half done with no drinks, or without partners breakfast. They were impossible to get hold of after the fact. The nurses kept asking questions that we wouldn't know the answers to, that they should know themselves, but no one documented anything. NICU were checking on the baby and had to know things, but would often tell us the nurses didn't communicate with them and would need to chase down answers. Then NICU themselves would relay that to us. The difference in care between NICU and maternity is astounding. As a new parent who had been through so much, I wanted nothing more than to be rid of this place, solely based on the staff on maternity. I am thankful for the birthing team and NICU team, and they have helped more than I can explain. But maternity needs a shake up. We were warned prior that this place is like this, but didn't believe it due to how nice the other departments were during the birthing process.

    Visited Maternity services on September 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.


  6. Review titled Professional, caring staff

    Rated 5 stars out of 5

    by A Burton-Wallace - Posted on 04 September 2024

    My 8yr daughter had an ultra sound scan on her neck this morning. lady Dr , was outstanding in her practice. She explained, showed us whilst scanning . Went above and beyond putting my mind at rest after a long drawn out wait for a ultra scan ! A massive thank you . Such a credit to KMH (as she previously worked at Sheffield) and also the support nurse who was very friendly and helpful .

    Visited Children's & Adolescent Services on September 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.


  7. Review titled Amazing care from start to finish

    Rated 5 stars out of 5

    by TERRY CLIFFORD ALVEY - Posted on 18 August 2024

    I suffer from vertigo and had a really bad attack in the early hours of August 14th. However I also had bouts of vomiting which was new. Rang 111 and soon had paramedics who checked me out and I finished up at Newark Urgent Care. The team there were outstanding. They scanned me and it appeared I might have had a stroke. An ambulance transferred me to Kings Mill shortly afterwards and I was soon on the Stroke Ward 54. I was monitored throughout the night and saw the Consultant the following day I had an MRI which showed I did not have a stroke and I was discharged The speed I was dealt with to get me to the ward was amazing so my grateful thanks to the paramedics and Newark Hospital. As for Kings Mill everyone I came into contact with were cheerful and friendly . The ward was clean and the tea and meals greatly appreciated so thanks to the catering staff and cleaner. The doctors and nurses were wonderful I cannot believe I could have had better treatment anywhere else We are very fortunate to have Kings Mill and Newark Thank you

    Visited Stroke on August 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.


  8. Review titled Unacceptable wait time

    Rated 1 star out of 5

    by Anonymous - Posted on 05 August 2024

    I had a routine out patient appointment for 10:30. I was waning until 12:45 to be called. The 2 hour 15 minute wait time is unacceptable.

    Visited Maternity services on August 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.


  9. Review titled Lovely lady

    Rated 5 stars out of 5

    by Zoe - Posted on 17 July 2024

    After having trouble getting a sick note after surgery the lady on reception at ward 14 today was very sympathetic and helped me get to where I needed to be. She was also as shocked as I was at the way I had been previously treated which was not anything to do with kingsmill hospital. All my treatment from start to finish has been fantastic and I can't thank the staff enough. On gynecology ward and day case.

    Visited Gynaecology on July 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.


  10. Review titled Sleep Clinic - Autism Friendly - Exemplary Care

    Rated 5 stars out of 5

    by Andy - Posted on 08 July 2024

    I received exemplary assistance and support from the sleep clinic at King's Mill and communication and information provision was first class all the way through my journey with them. From emails which were responded to promptly and with appropriate advice / assistance to the sleep consultant who I saw who considered my needs as an autistic patient and who clearly had some prior knowledge of how to engage with and support an autistic patient, however mild those autistic traits may be. The staff on reception and nurses in the clinic were always willing to offer me options if I was struggling with light / noise / other people etc which was fantastic. I can't recommend the sleep clinic here enough. Compassionate, knowledgeable, responsive and diligent. Thankyou.

    Visited Sleep Medicine on July 2024

    Report as unsuitable

    King's Mill Hospital has not yet replied.




Information supplied by Sherwood Forest Hospitals NHS Foundation Trust