Kidderminster Treatment Centre - Acute Trust
Kidderminster General Hospital, Worcs Acute Hospitals NHS Trust, Bewdley Road, Kidderminster, Worcestershire, DY11 6RJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic care
Rated 5 stars out of 5
by Natalie Barton - Posted on 19 July 2023
Had gallbladder surgery on Sunday I was so nervous and stressed and every single member of staff really looked after me and got me through it. I received excellent care and my nurse was so lovely.
Visited General Surgery on July 2023
Review titled Kidderminster Treatment Centre - Acute Trust
Replied on 27 July 2023
Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
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Review titled Exceptional experience on two occasions, a week apart.
Rated 5 stars out of 5
by Pat Brockman - Posted on 07 March 2023
Attended for fracture. We expected long waits, but on each occasion the progress from one procedure to another was extremely efficient, with very little waiting. Every single member of staff was helpful and extremely professional. The hospital should be exceptionally proud of its staff and services.
Visited Don't know on March 2023
Review titled Kidderminster Treatment Centre - Acute Trust
Replied on 16 March 2023
Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
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Review titled Exceptional experience on two occasions, a week apart.
Rated 5 stars out of 5
by Pat Brockman - Posted on 07 March 2023
Attended for fracture. We expected long waits, but on each occasion the progress from one procedure to another was extremely efficient, with very little waiting. Every single member of staff was helpful and extremely professional. The hospital should be exceptionally proud of its staff and services.
Visited Don't know on March 2023
Review titled Kidderminster Treatment Centre - Acute Trust
Replied on 16 March 2023
Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
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Review titled Looked after me during my wisdom teeth surgery perfectly!
Rated 5 stars out of 5
by Thomas - Posted on 06 January 2023
Couldn’t fault any of the staff I encountered during my wisdom teeth surgery, I was very nervous but made to feel very welcome and all of the staff were incredibly supportive. I am now on the road the recovery and very thankful to all of the team.
Visited Oral and Maxillofacial Surgery on January 2023
Review titled Kidderminster Treatment Centre - Acute Trust
Replied on 10 January 2023
Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
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Review titled very positive stay, great facilities, friendly staff,
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
No worries at all about coming in for my surgery, Im a frequent flyer and have had surgery here, at Worcester and the Alex several times each. Staff are professional, friendly, caring and the place is clean and calm. Compared to other sites it clearly has my gold star for the place I feel most relaxed in when being treated. Big thanks to all staff involved in my care, you are brilliant, and it feels like you work as a team. I'd had hand surgery here too, back at end of November and got recognised as a regular!
Visited Breast Surgery on January 2023
Review titled Kidderminster Treatment Centre - Acute Trust
Replied on 20 February 2023
Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. If you can let us know which service your comment is with regard to, we will share your comments with the responsible management team. Please contact us at wah-tr.Complaints@NHS.net or by telephone on 0300 123 1733 and quote the reference number 70128.
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Review titled They don't answer the phone
Rated 1 star out of 5
by Anonymous - Posted on 28 November 2022
Two days so far trying to contact childrens outpatients to make an appointment two days of leaving messages and ringing ringing ringing the phone being cut off after ten minutes it's ridiculous
Visited Children's & Adolescent Services on November 2022
Review titled Kidderminster Treatment Centre - Acute Trust
Replied on 07 December 2022
Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. I’m very sorry to hear about your experience; we will share your comments with the responsible management team for this service. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.Complaints@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 68123.
Information supplied by Worcestershire Acute Hospitals NHS Trust