Hospital Of St Cross
Barby Rd, Rugby, Warwickshire, CV22 5PXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent Service.
Rated 5 stars out of 5
by Alan Bray - Posted on 06 October 2024
I attended St Cross for CT scans on Saturday morning. I was welcomed by a very helpful member of staff who explained fully, everything that was to happen. I changed in the cubicle and was then prepped (cannula) ready for my scans. In the scan room the procedure was explained again with emphasis on ensuring my identification was correct. The scans went smoothly and my aftercare was excellent. The staff at all times were friendly and professional. They made the whole process a calm and pleasant experience.
Visited Diagnostic Imaging on October 2024
Hospital Of St Cross has not yet replied.
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Review titled Amazing hospital
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2024
I cannot praise the staff highly enough I came in for ankle surgery on the day ward and from the staff there to the theatre staff, I received what I would describe as true patient centred care, the like of which I haven’t seen in the nhs for a long time, this place is truly a gem, I cannot thank you all enough, the anaesthetics team and ward staff put me at ease and whole process was seamless, thank you all so much.
Visited Orthopaedics on September 2024
Hospital Of St Cross has not yet replied.
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Review titled Blood Test
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2024
I haven’t been for a blood test in many years and suffering with an anxiety disorder makes them even scarier. The nurse that looked after me today was amazing! She put me at ease straight away, kept me talking and occupied the whole time to keep be distracted from what was happening. She is also the only person able to find my veins straight away which made the whole experience a lot more manageable.
Visited Haematology on July 2024
Hospital Of St Cross has not yet replied.
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Review titled Excellent Care!
Rated 5 stars out of 5
by Stewart Rose - Posted on 05 June 2024
Urgent Care Centre - Reception staff were so welcoming, the nurse who helped me was so caring, NHS at its best! Thanks so much!!!!
Visited Urgent Treatment Centre on June 2024
Hospital Of St Cross has not yet replied.
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Review titled Pleasent until I was continuously ignored
Rated 3 stars out of 5
by Bob - Posted on 06 June 2024
Rugby hospital is overrated. I asked 3 nurses about having an extra pillow for me neck. Jeez freaking grab a pillow! It's not heavy lifting. I'm glad u never had any expectations. It was also unfortunate they don't serve hot meals. It's of no use being kind before surgery and then being an ignorant knob after.
Visited Orthopaedics on June 2024
Hospital Of St Cross has not yet replied.
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Review titled First Class Comprehensive Medical Service
Rated 5 stars out of 5
by Tony Coleman - Posted on 14 May 2024
Hip replacement. Arrived at Rugby St Cross at 7:00am and immediately taken to a reserved bed with all the gowns, etc laid out. Visited by numerous staff (ward nursing, anaesthetist, registrar, Therapy and a magical surgeon) who explained the procedure for the day and put me at total ease. 9:30am taken to surgery. 11:30am hip replacement op complete and on recovery ward.(I stayed awake throughout the operation and did not feel a thing). 2:30pm walking on crutches. The Therapy team made sure of that!!! Home early evening with all meds and recovery/exercise instructions. An amazing experience created by a fantastic team of true professionals, I even had a kiss and cuddle from the lovely Ward Sister when leaving for home. Don’t know how these guys do it for the money. Lovely hospital and it will be my first choice for future procedures. Life changers. I can’t express my heartfelt thanks enough. Thank you
Visited Orthopaedics on May 2024
Hospital Of St Cross has not yet replied.
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Review titled Great Care and professionalism
Rated 5 stars out of 5
by Well looked after - Posted on 10 May 2024
I had a TKR at St Cross recently and can’t thank the Orthopaedic Surgeons, Theatre Staff, Therapy Team and Cedar Ward staff enough for the care and attention given to me. It has been a very good experience, at a time i had been anxious and worried. Thank you all
Visited Orthopaedics on May 2024
Hospital Of St Cross has not yet replied.
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Review titled Excellent staff in outpatients
Rated 5 stars out of 5
by Philip - Posted on 14 May 2024
I had a screening appointment for a colonoscopy today. Easy to park (and relatively cheap!), and the staff member was professional, helpful and friendly. Even better, they were able to offer the test in a couple of days. The NHS at it's best.
Visited Gastrointestinal and Liver services on May 2024
Hospital Of St Cross has not yet replied.
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Review titled Such lovely helpful staff
Rated 5 stars out of 5
by Kirsten - Posted on 08 May 2024
Had MRI booked today and CT at Walsgrave tomorrow- Nurse at St Cross from MRI dept went and asked CT there if I could have the CT there n then - answer was yes and I had all the scans in the one place. All the staff in both departments were really friendly and helpful- and so professional whilst putting everyone at ease in a busy department . They also cancelled the scan booked for the next day, cant praise them or the NHS enough to be honest . Many thanks
Visited Diagnostic Imaging on May 2024
Hospital Of St Cross has not yet replied.
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Review titled Physiotherapy
Rated 5 stars out of 5
by Carolyn Mcgaughey - Posted on 21 April 2024
Visited the physiotherapy department at 11:15 on the 17th April. Very impressed with the service. Everything explained in detail very informative and the therapist was extremely polite and it was obvious she knew her role well. Very pleasant experience thank you.
Visited Physiotherapy on April 2024
Hospital Of St Cross has not yet replied.
Information supplied by University Hospitals Coventry and Warwickshire NHS Trust