Hinchingbrooke Hospital
Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing care
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2023
Tonight my husband, son and I were involved in a head on car accident, we were hit by a drunk driver. The care we received both by the hinchingbrooke paramedics and the a&e dept was amazing, efficient, caring, attentive, calm, reassuring and thorough. They made my 7 year old son feel so safe & relaxed and the doctors explained everything so clearly to us. I really did invisage a very long night, and that would have been fine as I know how busy hospitals staff are, but we were seen by paramedics within 10 mins of the crash, we saw a nurse as soon as we arrived at a&e & was home within 3 hours. Albeit with bruises, pain & shock but I just wanted to say how very lucky the community is to have such a great NHS team! Thank you!
Visited Accident and emergency services on February 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Mr David Dearden - Posted on 14 February 2023
On Sunday night I collapsed. 111 sent an emergency ambulance and within a short time I was at accident and emergency. There was no waiting and I was seen immediately by a doctor, the nursing staff were all very professional. After the appropriate treatment I was able to go home on Monday morning. I could not have expected anything better, thank you,
Visited Accident and emergency services on February 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Very good overall experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2023
The service and staff have been brilliant from start to finish. I was informed and reassured throughout my experience. Every member of staff I came in to contact with were lovely. Particularly the Endoscopy team who performed my colonoscopy.
Visited Colorectal cancer services on February 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Perfect, could not be bettered
Rated 5 stars out of 5
by Tony Orvis - Posted on 20 January 2023
I attended the Treatment Centre on 19th January 2023 for the removal of a patch of skin cancer on my face. Everyone I saw were very professional and friendly. My procedure took place on time and at every stage I was told what was happening and was completely relaxed. I cannot express just how impressed I was with everyone involved. Many thanks.
Visited Plastic surgery on January 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Great care
Rated 4 stars out of 5
by Anonymous - Posted on 20 January 2023
I want to praise the excellent care given by all the staff at Hinchingbrooke A&E Department to my elderly father on 19th January after he'd had a fall. He couldn't have been looked after better. A huge thank you to all the dedicated staff.
Visited Accident and emergency services on January 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Continuous cancellation
Rated 1 star out of 5
by Anonymous - Posted on 05 January 2023
My husband was due to have an operation in December. As I'm a school teacher I arranged cover for my class only to have my husband's operation cancelled. His operation was set for 11th January, again I arranged cover for my class and yet again his operation was cancelled this time due to a bed shortage. This cancellation is not helping my husband who is finding it very difficult to cope with and also with me having to arrange and keep cancelling staff cover. This is not what we expected to happen after waiting nearly 3 years.
Visited Orthopaedics on January 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Quick service
Rated 5 stars out of 5
by RONALD SPENCER - Posted on 12 January 2023
Brought my broken hearing aid in and they changed it within minutes, really grateful to all the staff involved, thank you x
Visited Ear, Nose & Throat on January 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled Blood test refusing service
Rated 3 stars out of 5
by Anonymous - Posted on 17 January 2023
Duing covid, the blood test department had reduced hours. They are now thankfully back to normal hour. 5pm finish!! Sat down at 4:10pm, but no tickets in the machine. Four patients waiting. Told to go away. No new patients. Pretty poor.
Visited Haematology on January 2023
Hinchingbrooke Hospital has not yet replied.
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Review titled No communication
Rated 1 star out of 5
by Helen Reid - Posted on 12 December 2022
After 3 different doctors medically discharging my mother, it has taken another 10 days to get her 'discharged' and we are still not there yet. In the end, I've arranged care and told them when I needed her transported home to coincide. That was booked for 10am this morning, carers coming in for 2pm, so allowing 4 hours to transport her 16 miles and it is now over 5 hours on and she is still there, apparently in the 'discharge lounge', which is another word for Daisy ward, whose line is constantly busy, as if it is off the hook. Since trying to get my mum discharged I have spoken to many care agencies who all say Hinchingbrooke is the worse for discharging patients. Absolutely terrible, no communication between departments, way too many departments, no one taking responsibility, be prepared to do their jobs for them, and repeat yourself 100 times.
Visited Don't know on December 2022
Hinchingbrooke Hospital has not yet replied.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Sue Johnson - Posted on 28 December 2022
I had a hip replacement on 23rd December. All the staff from the Consultant to the nurses, physios and HCAs were kind and caring even though it was over Christmas and they were away from their own families. I was never made to feel a burden or a nuisance even though some of them were clearly exhausted. Thank you for all your care and help.
Visited Orthopaedics on December 2022
Hinchingbrooke Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust