Hillingdon Hospital
Pield Heath Road, Uxbridge, Middlesex, UB8 3NNContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Warm caring staff
Rated 5 stars out of 5
by Enda Mcgrath - Posted on 17 September 2023
My wife and I spent 12 hours in A&E and waited our turn in the queue to be checked over, and found the staff to be extremely nice given the pressure they work under. Offered tea and sandwiches they were just lovely. They deserve alot of credit for their work ethic. Really nice experience from the ambulance, nurse and doctors.
Visited Accident and emergency services on September 2023
Hillingdon Hospital has not yet replied.
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Review titled Ultrasound
Rated 1 star out of 5
by Esther - Posted on 16 August 2023
I went today 16Aug for an ultrasound scan , 20 weeks pregnant. And as am planning to have a gender reveal later on , I didn’t know to be told . So when the person in charge of my scan asked me , I did explain and let them know that their colleague who did my previous scan told me that it could be written on a paper for me if I don’t want to know the gender on the day . That agent litteraly denied my request and rudely said if I don’t want the hear the gender , he cannot write it for me.. I believe a patient wish can be accommodated. Now I have to go in a private ultrasound scan so I can have it.
Visited Maternity services on August 2023
Hillingdon Hospital has not yet replied.
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Review titled Seen and home in under 1 hour!
Rated 4 stars out of 5
by Anonymous - Posted on 10 August 2023
Took my 11 year old son up to the Urgent Treatment Centre with a suspected broke wrist! Turns out it was broken. The care was brilliant and super fast. He was in, triaged, x-rayed, splinted and home in under 1 hour. The nurse who treated him was so lovely and really made him feel at ease!
Visited Accident and emergency services on August 2023
Hillingdon Hospital has not yet replied.
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Review titled A and E - What a chaotic shambles
Rated 1 star out of 5
by Anonymous - Posted on 29 July 2023
A horrible experience from the rude reception staff, to having to give up and leave without treatment. The only bright side was a nice triage nurse.
Visited Accident and emergency services on July 2023
Hillingdon Hospital has not yet replied.
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Review titled Felt calm and at ease
Rated 5 stars out of 5
by Auguste - Posted on 03 July 2023
I had a procedure done at Miss Syed’s Hysteroscopy clinic and I have nothing else but good things to say about the staff and how smoothly everything went. I was nervous and anxious about the procedure because that was the first time I was given a local anaesthesia, but the doctor and both of her nurses made me feel so at ease that my nervousness went away as soon as I walked in. Thanks so much!
Visited Gynaecology on July 2023
Hillingdon Hospital has not yet replied.
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Review titled X-Ray dept
Rated 1 star out of 5
by Michelle Gray - Posted on 24 July 2023
I had an x-ray of my back on about 7th June, it is now 24th July still no results and still in pain. Would love to know the SLA on imaging reports being sent to GP is.
Visited Diagnostic Imaging on June 2023
Hillingdon Hospital has not yet replied.
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Review titled No updates from the ward
by Nisha - Posted on 09 June 2023
My mum, who is a stroke and heart patient, has been moved to Fleming ward without any update from the hospital and doctor. My mum is not able to speak, so having an update from the ward/doctor/nurse is very important. We have tried to call the number and no one has picked up at all. I have found the communication on Fleming Ward to be non existent. My mum is still there and no update and she has been in the hospital for two days.
Visited June 2023
Provided by Care opinion
Hillingdon Hospital has not yet replied.
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Review titled Very unpleasant experience
Rated 1 star out of 5
by Anonymous - Posted on 04 July 2023
The receptionist and nurses were really friendly and attentive. However, after waiting for 2-3 hours despite the bleeding situation... The way the doctor/consultant on duty could have handled our situation in a better way. She insisted that pregnancy kits sold in the supermarkets were unreliable compared to what they use in the hospital. She was not very sympathetic to our situation and made us feel delusional. She was not that knowledgeable about certain procedures and medication related to pregnancy. I was sent home with no referrals to any scans or blood tests. We were not provided any explanation about my general health and the whole situation. I had to phone my local GP and she was really helpful and had given me proper advice/referral. I just hope that other patients will not encounter or will not experience the same treatment.
Visited Accident and emergency services on June 2023
Hillingdon Hospital has not yet replied.
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Review titled ECG reception
Rated 1 star out of 5
by Anonymous - Posted on 27 June 2023
So I tried to organise an ECG about a month ago. Trying to get through to the department was absolutely difficult. Noone seems to want to pick up the phone. Always constantly ringing, I did manage to get through after about a week of calling to book. Had the ECG which I've no criticism of the procedure or the ECG staff but now chasing up the results of this and again trying to get through and nobody bothers to pick up the phone.
Visited Cardiology on June 2023
Hillingdon Hospital has not yet replied.
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Review titled Great customer service
Rated 4 stars out of 5
by Sukhi - Posted on 21 June 2023
I had the pleasure of speaking with Dawinder - superstar she was and so friendly and helpful. I was going back and fourth trying to sort my meds out. She went out of her way to help me get sorted, much appreciated an asset to her team. Thankyou.
Visited Rheumatology on June 2023
Hillingdon Hospital has not yet replied.
Information supplied by The Hillingdon Hospitals NHS Foundation Trust