Goring Hall Hospital
Bodiam Avenue, Goring-By-Sea, Worthing, West Sussex, BN12 5ATContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Satisfied patient
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2023
I was very satisfied with the appointment I had today for my operation assessment. The staff were very helpful and efficient. They made me feel at ease and comfortable.
Visited Health check services on February 2023
Review titled Goring Hall Hospital
Replied on 21 March 2023
Thank you for taking the time to share your experience with us. It’s important to our team that patients are put at ease as we understand having surgery can make patients quite anxious. Your kind feedback will be share and our team will be very happy to read your comments. Best wishes Gary McHardy Director of Clinical Services
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Review titled Unbelievable Efficiency
Rated 5 stars out of 5
by Ronald V. - Posted on 14 February 2023
I was amazed on learning whilst the NHS may take two weeks to advise of the date of an appointment for a vital x-ray, which in my case was another two/three weeks into the future, the Goring Hall Hospital truly took only 48 hours from my initial enquiry to actually sending the images (via the internet) to the NHS. Now the GP can discuss/decide/agree the next course of action __ when there is a health problem time is of the essence. Thank you Goring Hall __ incredible politeness allied with efficiency.
Visited Imaging services on January 2023
Review titled Goring Hall Hospital
Replied on 14 February 2023
Thank you for taking the time to share your experience with us. Our team takes great pride in the service we offer and they will be delighted to receive your kind feedback. Best wishes Gary McHardy Director of Clinical Services
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Review titled Surgery was great but some ward day staff were not
Rated 2 stars out of 5
by Anonymous - Posted on 30 November 2023
All the theatre staff were great, kind, caring and attentive. Night staff (nurses) were the same and couldn’t be faulted as were the housekeeping, porters and physiotherapists. Unfortunately the same cannot be said for some of the day staff. One nurse was particularly rude on a few occasions. During my four day stay I only needed to call for assistance once on the evening about 21:00 hrs, after my surgery as I felt extremely unwell. My room was next to the nurses station so I could hear them talking about a quiz they were doing but the bell was not answered and it rang for quite a while before I had to resort to calling out in the end and still no one came. I think they must have decided to come after I stopped calling as I came round from blacking out to find my room full of nurses and a doctor
Visited Orthopaedics on November 2022
Review titled Goring Hall Hospital
Replied on 17 February 2024
Thank you for leaving us a review. We’re sorry that the service was not to the expected standard on this occasion. Your concerns have been raised and this matter has been investigated. Best wishes.
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Review titled A Very Good Hospital and Service.
Rated 5 stars out of 5
by Anonymous - Posted on 30 September 2022
I was treated very well, Everyone was most helpful kind, and had a smile, so important when you are anxious. Nothing was too much trouble, I didnt feel concerned, everyone put me at my ease. thank you. would thoroughly reccomend you.
Visited Don't know on September 2022
Review titled Goring Hall Hospital
Replied on 03 October 2022
Thank you for taking the time to leave us a review and for highlighting our teams approach to your care. Your feedback will be shared with our team. Best wishes Gary McHardy Director of Clinical Services
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