Goodmayes Hospital
Barley Lane, Goodmayes, Ilford, Essex, IG3 8XJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2024
Went to tulip ward today for a pre op check . Nurse L was fantastic professional/ friendly and seemed to enjoy her job , nurse of the year candidate . Don’t normally leave reviews, but after today I felt I had to.
Visited Don't know on February 2024
Goodmayes Hospital has not yet replied.
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Review titled Great department but beware of parking charges
Rated 4 stars out of 5
by Tara Sullivan - Posted on 27 December 2023
I recently attended a pre-op assessment appointment at Tulip Ward on 19/12/23 following a breast cancer diagnosis a couple of weeks ago. When called & notified of the appointment I was told parking was free in the designated parking for tulip ward, it was not very well signposted and we had to drive through multiple parking areas to get to Tulip Ward parking but there were no signs about parking charges but as I had already been told parking was free so we didn’t worry about that! Today (27/12/23) we have received a £60 parking penalty notice in the post! Apparently because we were parked for 40 mins and the free parking is for 30 mins or less. Had we have known that I would have paid for parking. This should be made clearer to patients and signage in place.
Visited Don't know on December 2023
Goodmayes Hospital has not yet replied.
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2023
Went to Tulip Ward for pre-op assessment. The staff, from reception to nursing were magnificent, upbeat and immensely courteous. Nice that everyone wishes you "Good Morning" - a minor thing but one that suggests a further level of care. Thank you.
Visited Don't know on July 2023
Goodmayes Hospital has not yet replied.
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Review titled Tulip Ward car parking
Rated 3 stars out of 5
by Malcolm - Posted on 12 April 2023
Told to enter car registration on touch pad but pad not working !!!! Seen others fined £60 so want to protect myself but no info as to how.
Visited Don't know on April 2023
Goodmayes Hospital has not yet replied.
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Review titled Great service but watch out for car parking
Rated 4 stars out of 5
by Anonymous - Posted on 24 March 2023
Took my dad here for a pre op assessment recently. Can’t fault the service but… over the phone she gave me the appointment details, directions to the hospital and followed up with there is free car parking here. Great I said, we don’t get anything for free usually! Taking her at face value, I stupidly didn’t check as I was super impressed with no parking charges only to be fined £60 2 weeks later!! Not very happy.
Visited Don't know on March 2023
Goodmayes Hospital has not yet replied.
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Review titled Poor communication practices
Rated 1 star out of 5
by Anonymous - Posted on 14 March 2023
We had to wait over 8 hours to see a psych liaison nurse and after we queried where we were in the queue we were referred to see a doctor without any explanation. The entire mental health service at King George’s hospital is crazy and there is no advantage to having Goodmayes hospital next door as the psychiatric team use their co location as an excuse not to see anyone. Appalling to treat any patient like this but even worse when someone is at their most vulnerable needing such a vital support in today’s society. The communication between teams is abysmal and when the nurses in Major tried to find out an estimated arrival time they were brushed away by the psyche liaison nurse on duty at midnight on the 14th March was absolutely rude and helpful and wouldn’t give any information.
Visited Mental Health - Adults of all ages on March 2023
Goodmayes Hospital has not yet replied.
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Review titled Recommendations
Rated 5 stars out of 5
by Matthew Bowden - Posted on 16 January 2023
Homeless recovery, Head injuries, Emotional discord, Health and well being, Care, Self esteem building, Compassion, Bereavement, Hope and support. From my experience whilst a patient here I recognise great potential including all above for Salvation and encouragement in one's life and recovery to well being. Great Staff, catering for all food lovers with great taste and fulfillment. Patient staff and games room with arts and craft. It's a joy to be around pleasant people. From one's ups and downs in life you are well found here... Thank You God for Goodmayes Hospital. X
Visited Adult Mental Illness on January 2023
Goodmayes Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mr. Matthew Bowden - Posted on 21 January 2023
so far I have learnt: 1. Hope isn't about how good I have already got it. a foundation to progress from. 2. all the staff here are patient and helpful. 3. positive attitude is about patience and forgiveness. 4. how well feed the hospital feeds me. 5. how well cared for I am. 6. team work really does make the dream work. 7. how safe the hospital is. I recommend goodmayes hospital for an award. thank you and best regards matthew bowden
Visited Adult Mental Illness on January 2023
Goodmayes Hospital has not yet replied.
Information supplied by North East London NHS Foundation Trust