Furness General Hospital
Dalton Lane, Barrow-In-Furness, Cumbria, LA14 4LFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Long delay in getting results
Rated 1 star out of 5
by Susan Lynda Walker - Posted on 22 March 2023
8th March took 24hr urine test in to pathology/ haematology lab. It is now22nd March and still my doctor has not received any results. Trying to phone either my GP or the hospital myself I found it impossible to get through !! Please forward account of delay.
Visited Haematology on March 2023
Furness General Hospital has not yet replied.
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Review titled Poor practice
Rated 3 stars out of 5
by Katrina Watson - Posted on 04 February 2023
I am reviewing as an advocate for my elderly mum. She was Abandoned at the hospital entrance for three hours while waiting for hospital transport home . Mum is completely dependant on others for mobility and toileting. She had to rely on the kindness of a stranger to get her food and water. She was returned at home at 15:00 having been sat in her incontinence pads from 9:30 . I am appalled by the lack of care and respect towards my mum and hope this will result in lessons learnt and an apology to my mum!
Visited Orthopaedics on February 2023
Furness General Hospital has not yet replied.
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Review titled 5 Stars
Rated 5 stars out of 5
by Lyndsay A - Posted on 24 February 2023
Your Review: Everything, from the nurses assessment to the doctor's was 5 star. The nurses were welcoming, efficient and professional, your mind was immediately put at ease. I was impressed with the doctor, she paid great attention to detail and fully explained everything.
Visited Ophthalmology on February 2023
Furness General Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Lyndsay A - Posted on 24 February 2023
From the initial assessment by Choc to the assessment in A&E, everything was spot on. On arrival at A&E, the receptionist was kind and helpful, the Choc team member was welcoming, and explained everything. The A&E doctor was kind, welcoming, and paid great attention to detail explaining everything.
Visited Accident and emergency services on February 2023
Furness General Hospital has not yet replied.
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Review titled Wonderful staff, excellent overall experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2023
We came in at the weekend with an infant with worrying symptoms. Seen quickly and with great professionalism and care. It was clear the department was stretched and very busy but we experienced only superb care and support. Thank you Furness General team, you are exemplary.
Visited Accident and emergency services on January 2023
Furness General Hospital has not yet replied.
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Review titled Fabulous staff
Rated 5 stars out of 5
by grateful patient - Posted on 27 January 2023
Went to A&E at 10 am. Within 10 mins was triaged and sent to x ray. Seen within 15 minutes & told to return to a&e to await results. As we arrived back we were being shouted. Luckily only a very bad sprain, so had a boot fitted & discharged. All this done in 1 hour. Many thanks to all of the fantastic staff who were professional and friendly. Once again many thanks to all of you.
Visited Accident and emergency services on January 2023
Furness General Hospital has not yet replied.
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Review titled Perfect care
Rated 5 stars out of 5
by Anonymous - Posted on 27 January 2023
Referred to Same Day Emergency Care dept and the whole team was superb. Seen very quickly, everything was explained clearly and fully, could not fault a thing. And above all everyone was so kind! Thank you.
Visited Don't know on January 2023
Furness General Hospital has not yet replied.
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Review titled Zero Response to DVLA License Renewal Enquiry
Rated 4 stars out of 5
by Mike Murray - Posted on 13 December 2022
I've tried to get a response to an enquiry about the Rheumatology Department failing to respond to the DVLA when they requested an update on my condition 3 Months ago, however they won't even respond to me. My job is now in the balance and the mental strain is now tremendous, not knowing if they will ever respond and I'll get a new License.
Visited Rheumatology on December 2022
Furness General Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2023
My mum was taken into the accident and emmergency department, great service even due to it being really busy.
Visited Accident and emergency services on December 2022
Furness General Hospital has not yet replied.
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Review titled Helpful staff, underfunded service.
Rated 1 star out of 5
by Anonymous - Posted on 19 October 2022
Experiencing symptoms of Covid-19, reported them on the 111 service and was instructed to call 999. As a result I checked myself in at a&e - I was triaged and bloods were taken but no other progress to getting me a cubicle was made to receive further medical attention. By 2am I decided to sign myself out after waiting for about 6 to 7 hours. This isn’t the fault of the staff at the facility who are no doubt dealing with the intense pressure of trying to keep this service functional without adequate funding or staffing. The policy of not requiring and providing high quality face masks (n95 or equivalent) for anyone requiring assistance at a&e is exclusionary to patients at higher risk from Covid-19. They were not mandated and they were not provided. An additional difficulty is with free pcr and lft tests no longer being available it is hard to make a compelling case to receive appropriate care. Inside the building there were patients who were saying ableist microaggressions against autistic people including infantilising and dehumanising language comparing adults to the mental equivalent of children because of their disability. This is a societal problem but it affected the experience here so I’m including it. I hesitate to write a negative review because the staff did the best they could under difficult circumstances - from my experience of the service we just don’t have a functional emergency department any longer.
Visited Accident and emergency services on October 2022
Furness General Hospital has not yet replied.
Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust