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Fulbourn Hospital

Fulbourn Hospital, Fulbourn, Cambridge, CB21 5EF

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Superb staff

    Rated 3 stars out of 5

    by Anonymous - Posted on 24 March 2023

    There are three problems. Firstly, there are not enough trained psychiatric nurses. Secondly, there is an overall reliance on untrained HCA staff and thirdly the patient mix in the unit is very broad and results in some unpleasant and difficult patients between patients and staff It is also concerning that the hospital does not currently have Care Quality Approval. why not????

    Visited Adult Mental Illness on March 2023

    Report as unsuitable

    Review titled Fulbourn Hospital

    Replied on 27 March 2023

    Dear Patient, Thank you for your compliment regarding the people who work on the Unit. We can pass your message onto the Unit manager and ask them to share your feedback. Would you be able to contact the CPFT PALS team. We can collect some more information and offer you help and assistance. Cambridgeshire and Peterborough NHS Foundation Trust PALS: E-mail: palsandcomplaints@cpft.nhs.uk Tel: 0800 376 0775 / 01223 219 444 Kind regards Christopher Hampson PALS Officer PALS and Complaints Team

    Report as unsuitable

  2. Review titled Brilliant Occupational Therapy...

    Rated 2 stars out of 5

    by Anonymous - Posted on 18 April 2023

    I would support the other review posted. Also my concern is running out of food. Most medication should be taken with or after meals, & those who are diabetic need food for stabilising glucose levels. From my hospital stay I believe medical ethics especially for Clinicians, needs a comprehensive review. I too was questioning why the CQC hadn't inspected the unit. I'm heavily editing my review to comply with the guidelines. The mindfulness groups were excellent & fun. My young grandson loves balloon tennis.

    Visited Old Age Psychiatry on November 2022

    Report as unsuitable

    Review titled Fulbourn Hospital

    Replied on 20 April 2023

    Dear Patient Many thanks for taking the time to contact our Trust. I was most sorry to read about the problems you encountered whilst under our care. To assist with your feedback, could you e-mail your contact details to: palsandcomplaints@cpft.nhs.uk Yours sincerely Christopher Hampson PALS Team Cambridgeshire and Peterborough NHS Foundation Trust

    Report as unsuitable

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