Chippenham Community Hospital
Rowden Hill, Chippenham, Wiltshire, SN15 2AJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2024
After waiting for 2 hours, the staff were very busy with other patients. Seen a nurse in the minor injury section, and was very helpful with my cut on my hand.
Visited Minor ailment service on July 2024
Chippenham Community Hospital has not yet replied.
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Review titled Orthopaedic Interface Service
Rated 5 stars out of 5
by Mary Rennie - Posted on 13 May 2024
I had an appointment today, 13 May 24. The person I saw was professional and courteous. He listened carefully, answered all my questions, and explained my diagnosis. He treated me like a person and not a symptom. I had had to wait four months in pain for an appointment but I am very glad I saw him - a credit to his profession. I understand the next steps and what to do if my symptoms worsen. Thank you.
Visited Orthopaedics on May 2024
Chippenham Community Hospital has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2024
My 80 year old husband had a nasty fall that needed attention. He was seen promptly and treated with efficiency,care and kindness. Subsequent visits to check the wounds and organise X-rays were equally good. Well done to you all, you should be proud of yourselves. Thank you so much.
Visited Minor ailment service on April 2024
Chippenham Community Hospital has not yet replied.
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Review titled NHS at its best
Rated 5 stars out of 5
by Anonymous - Posted on 30 March 2024
I went to Chippenham Community Hospital Minor Injuries Unit last Thursday as I had a some grit embedded on the surface of my eye. I was expecting a long wait and a possible referral to Bath or Swindon if Chippenham couldn’t help, based on the info I’d been given on the phone. . However I was seen after a relatively short wait - around 30 minutes . I saw an agency doctor who was friendly and very reassuring. After checking my eye he quickly sorted my problem with a splash of anaesthetic and a cotton bud. Didn’t feel a thing. He checked for any damage once the grit was removed, and I left with some antibiotic eye ointment and a much more comfortable eye. Just a very minor problem compared to others the NHS deals with, but a brilliant experience nonetheless. Thank you.
Visited Minor ailment service on March 2024
Chippenham Community Hospital has not yet replied.
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Review titled Physiotherapy Department
Rated 5 stars out of 5
by Angela Jones-Moore - Posted on 22 February 2024
I had an appointment today, the physiotherapist was so incredibly thorough and understanding. Covering my full history which no other medical practitioner has done. Compassionate and explained everything to me, as well as a physical examination. The Chippenham Physiotherapy department gets a full recommendation from me.
Visited Minor ailment service on February 2024
Chippenham Community Hospital has not yet replied.
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Review titled Terrible experience avoid
Rated 1 star out of 5
by Anonymous - Posted on 27 February 2024
Made me wait over half an hour to then be told I may not get seen!! I have a high risk pregnancy and because of the stupid midwives telling me the wrong thing all the time!!! Making me late to pick up my kids and a waste of my whole day and fuel absolutely raging and disgusted at how I've been treated
Visited Don't know on February 2024
Chippenham Community Hospital has not yet replied.
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Review titled Great minor injuries unit
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2023
Your Review: Thanks to the team on duty 03/12/2023, who patched me up after I severely cut my thump. I arrive 7:59pm and the service was meant to close at 8pm. I was expecting to be turned away but the ENP was very kind and did not show me any negative attitude. It was a wet and cold Sunday night and I am sure they all wanted to go home, so I am grateful your team was able to ‘double up’ to patch me up quickly. The thing I liked the most is that even though you were closed, I did not feel rushed, you booked my follow up and even went the extra mile to rebook said appointment at a nearer GP to my home. I know my cut wasn’t life threatening but you seeing me meant that I could return home and put my kids to bed rather than sit in A&E for several hrs. It also meant I could rest and return to work the following day. Thank you
Visited Minor ailment service on December 2023
Chippenham Community Hospital has not yet replied.
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Review titled Thorough and friendly service
Rated 5 stars out of 5
by C Pinheiro - Posted on 03 July 2023
My young daughter is registered with the Orthotics team at Chippenham hospital and we have found their practice to be both thorough and friendly. They are always friendly and patient to ensure she receives the most comfortable insole solution. We would recommend the team to others requiring Orthotic treatment. Thank you for your good work.
Visited Don't know on July 2023
Chippenham Community Hospital has not yet replied.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Mary Reed - Posted on 22 June 2023
My son broke his arm and we experienced an extremely long wait between xray and being seen. The staff were amazing. The triage nurse was very attentive and kind, kept us up to date and even provided sid with a fiddle toy and the receptionist were so understanding, kind and helpful. When we were seen we were treated very well. It was very hot and very boring and sid was in pain. If the staff had been any other way it would have been and awful experience but they really seemed to care. Massively appreciated
Visited Minor ailment service on June 2023
Chippenham Community Hospital has not yet replied.
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Review titled ENT Visit
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2023
Thankyou to all the staff and the ENT team for your care today. Your patience was very much appreciated as I was extremely nervous. Results all good . Thankyou
Visited Ear, Nose & Throat on June 2023
Chippenham Community Hospital has not yet replied.
Information supplied by Royal United Hospitals Bath NHS Foundation Trust