Castle Hill Hospital
Castle Road, Cottingham, HU16 5JQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent Portering service.
Rated 5 stars out of 5
by Catriona Baxter - Posted on 15 August 2024
I arrived by taxi at the Outpatients Dept of Castle Hill with my husband who cannot walk far. I couldn’t see a wheelchair anywhere so enquired in the Ultrasound Dept. A porter who I can’t name went off and searched for the wheelchair and brought it back for us. Luckily he was nearby when our appointment was finished and took us back to where we could pick up our taxi. Great service from a lovely man. Well done.
Visited Don't know on August 2024
Castle Hill Hospital has not yet replied.
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Review titled Faultless treatment/Care
Rated 5 stars out of 5
by Pauline Speed - Posted on 05 August 2024
Huge shout out to a brilliant orthopaedic surgeon who I am not allowed to name and the amazing team at Castle Hill Hospital daycare centre for the brilliant treatment and care I received there today! From start to finish I couldn’t fault a thing … efficient, caring and professional throughout. The NHS staff face so much criticism these days I feel that I must give credit where it is due … well done everyone, you’re doing a great job!
Visited Orthopaedics on August 2024
Castle Hill Hospital has not yet replied.
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Review titled Treated with great respect and kindest
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2024
Like anyone I was nervous about having a hip replacement . From the moment I arrived I was cared for so well . Every person I met looked after me , they worked as a team . My surgeon was kind , very positive , I completely trusted him to do the surgery. He visited me 4 times on the ward until I went home after 2 nights on ward 9 . The ward was spotless , all the staff were lovely
Visited Orthopaedics on July 2024
Castle Hill Hospital has not yet replied.
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Review titled Excellent Servixce
Rated 4 stars out of 5
by Graham Atkins - Posted on 03 August 2024
I attended plastics outpatients (physiotherapy) on 31 July. Service from therapists was excellent with a full explanation of my problem given? Details of treatment and management of injury were very clear. There was ample opportunity to ask questions for which detailed answers were given.
Visited Plastic surgery on July 2024
Castle Hill Hospital has not yet replied.
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Review titled Professional and well organised
Rated 5 stars out of 5
by AWatson - Posted on 24 July 2024
Was inpatient on ward 14 over last 2 days. Great greeting from ward Clerk, friendly attentive care from the nurses and student nurses. Extremely professional down in Radiology dilation team. Made my unpleasant procedure more bearable. Thank you
Visited Gastrointestinal and Liver services on July 2024
Castle Hill Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Mike Childs - Posted on 06 August 2024
Having just spent 18 nights on ward 7 of this fine hospital I could not fault any of the treatment or care I received from everyone from the doctors nurses auxiliary staff . Hospitals are not where any one wants to spend time but due to the care and treatment it made my visit bearable.If I have the misfortune to need any further treatment I'm all for revisiting this hospital with it's excellent staff.Thank you
Visited Gastrointestinal and Liver services on June 2024
Castle Hill Hospital has not yet replied.
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Review titled Brilliant team
Rated 5 stars out of 5
by Neil - Posted on 27 June 2024
The dental team where brilliant today 27/06/2024 they made me feel comfortable and in the hands of professional people I had to have some roots removed but they removed them with ease and no pain
Visited Dentistry and Orthodontics on June 2024
Castle Hill Hospital has not yet replied.
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Review titled Great service and politeness.
Rated 5 stars out of 5
by Michael girbow - Posted on 14 June 2024
Thank you to the consultant I saw recently, what a lovely chap so polite helpful caring , really reassured me regards my condition so knowledgeable and was easy to understand in his diagnosis 👍😊 I must also mention the volunteer lady sue who helped us by taking me to the department we needed having gone in the wrong entrance such a lovely lady thank you 👍😊 also reception at the department very welcoming and polite 👍😊 , to all the staff within the NHS thank you for everything you do take care stay safe.
Visited Neurology on June 2024
Castle Hill Hospital has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Pat Galway - Posted on 12 July 2024
Fantastic I was rushed from Scarborough with a heart attack within one hour of arriving I was on the ward having a cup of tea, stent fitted feeling great, everyone was excellent can’t thank everyone enough Thx Again P Galway
Visited Cardiology on June 2024
Castle Hill Hospital has not yet replied.
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Review titled Efficient professional & caring staff
Rated 5 stars out of 5
by Leah H. - Posted on 16 May 2024
A huge thank you from me for my experience today at the Breast care Clinic at Castle Hill. Everything about it - the communication, the 6 different clinical staff, the administrative staff, the organisation of the service was first class. I’ve had plenty of experiences within the NHS that I wouldn’t describe this way but today was a great example of how it should work. So grateful to the employees who struck the balance between kind and patient but efficient and focussed so well. Not easy! Witnessing an experienced radiographer coaching and supporting a colleague learning on the job was a real privilege. I also bore witness to clinical staff dealing generously with stressed, agitated patients; handling non-English speaking patients kindly and effectively. Really impressive. The efficiency of the system and the well oiled machine (I.e. the well trained, professional staff) that implement it was great. Thanks again. Super grateful to be a beneficiary of NHS at its best today.
Visited Breast cancer services on May 2024
Castle Hill Hospital has not yet replied.
Information supplied by Hull University Teaching Hospitals NHS Trust