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Bridgwater Community Hospital

Bridgwater Community Hospital, Bower Lane, Bridgwater, Somerset, TA6 4GU

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Bridgwater Community Hospital.


Reviews

Displaying 1 to 10 of 21

  1. Review titled In need of help and none given.

    Rated 1 star out of 5

    by Jane - Posted on 08 August 2024

    A builder had been working at our house and just before he was to leave for home, a piece of masonry went into his eye, he had a two hour journey home so went straight to Bridgwater hospital, he was told after 4pm he had to make an appointment so they could not help him.Three nurses were sitting behind the desk, it would have taken a short time to have got the masonry out of his eye, but no. What sort of a country do we have whereby a hospital will not help you. Shameful.

    Visited Don't know on August 2024

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    Bridgwater Community Hospital has not yet replied.


  2. Review titled Kind, caring professional staff.

    Rated 5 stars out of 5

    by Rachel Olley - Posted on 12 July 2024

    Nurse and Dr were very kind, they were professional and gave me the information and reassurance I felt I needed. Thank you

    Visited Urgent Treatment Centre on July 2024

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    Bridgwater Community Hospital has not yet replied.


  3. Review titled So quick

    Rated 5 stars out of 5

    by Anonymous - Posted on 16 July 2024

    Had to go and get an X-ray. From the time we got out of the car until we got back in, a total of 20 minutes. Excellent

    Visited Don't know on July 2024

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    Bridgwater Community Hospital has not yet replied.


  4. Review titled Great Service, excellent practice

    Rated 5 stars out of 5

    by Bahtiyar Emre Ozturk - Posted on 17 July 2024

    I have visited hospital after my pain and not wait much, all the staff were very kind and supportive. I would like to thank all staff for their patience. Highly recommended.

    Visited Urgent Treatment Centre on July 2024

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    Bridgwater Community Hospital has not yet replied.


  5. Review titled Positive feedback

    Rated 5 stars out of 5

    by Mr Paul Dalton - Posted on 25 July 2024

    I had the misfortune of being knocked off my push bike by a bus. It was a very near miss and thankfully I walked away. I limped home. The next day I visted bridgwater minor injuries hospital. I was in quite a bit of pain. Within 30 mins I was checked over, given pain relief and within 1 hour I had an xray. Staff were great. 2 hours later I left on crutches. I was expecting sullen staff, long queues and problems. I was pleasantly surprised. Hence they deserve positive re enforcement. Well done Paul Dalton, Stogursey

    Visited Urgent Treatment Centre on July 2024

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    Bridgwater Community Hospital has not yet replied.


  6. Review titled Pleasant and speedy service

    Rated 5 stars out of 5

    by Donna - Posted on 29 June 2024

    I was referred to this hospital via 111 and I was seen as soon as I booked in. The doctor was kind and considerate and the receptionists were lovely.

    Visited Don't know on June 2024

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    Bridgwater Community Hospital has not yet replied.


  7. Review titled Wonderful service

    Rated 5 stars out of 5

    by Helen Buxton - Posted on 04 April 2024

    I referred to today (04/04/24) with a wound on my toe. I have Peripheral Arterial Disease and received angioplasty last year. The two ladies that dealt with me were simply wonderful. I am in a lot of pain and I was treated with such care and consideration. My toe was cleaned and redressed without any awful pain and I have a check up in a week's time. The best thing is they are going to inform my consultant about the problem as my arterial disease symptoms are getting quickly worse because I can't do much walking. I am so grateful to the the ladies for their concern and ability to recognise my worries.

    Visited Podiatry on April 2024

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    Bridgwater Community Hospital has not yet replied.


  8. Review titled Unnecessary attitude

    by Anonymous - Posted on 22 March 2024

    Last Saturday morning (15/03/24) my daughter went to Bridgwater Hospital after contacting and being referred by 111. We waited 1.5 hrs before being seen despite referral. At just before 1.5 hrs told wait would be 2.5 hrs by grumpy staff member (though this was t case) who then turned out to be person by daughter saw in A&E. No idea if she was a nurse practitioner or doctor as didn’t introduce herself. Her attitude was awful esp to a child. My daughter complained of pain and this person said I am not asking about your pain now. I will get to that later. She prodded and poked my daughter’s leg, didn’t ask her to walk or see that she was limping. Was told it is ligament damage and to rest and ice. My daughter said felt like nerve that was giving her pain and this was dismissed. Not a pleasant experience for either of us. Since then has seen a physio at school and another lovely locum doctor at Woolavington who said it is muscle related not ligament. She shouldn’t be in the job if has no bedside manner.

    Visited Urgent care centre on March 2024

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    Bridgwater Community Hospital has not yet replied.


  9. Review titled Outstanding service - 100% professional

    Rated 5 stars out of 5

    by Martyn Ellis - Posted on 30 December 2023

    I attended the minor injuries department this morning. The service I received, including the treatment, was outstanding. Moreover, the hospital is incredibly clean and tidy. Staff are extremely friendly and helpful. Thank you for your excellence and professionalism.

    Visited Don't know on December 2023

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    Review titled Bridgwater Community Hospital

    Replied on 02 January 2024

    Thank you for your lovely feedback. I am glad that you have had such a positive experience. I will make sure the staff see you feedback and I hope you are on the mend. Kind Regards Hannah Coleman Managerial Lead

    Report as unsuitable

    Provided by Care opinion


  10. Review titled Physiotherapy

    Rated 2 stars out of 5

    by Anonymous - Posted on 23 June 2023

    I have had physiotherapy appointments for my back and knees. To be asked "what do you want or expect from this consultation". Hang on a minute you are the one with the expertise tell me what you can do to help me!! I got told that I needed to buy into the treatment - what does that mean exactly. My mobility is very poor. I had bariatric surgery and it failed. Quote when you feel able to exercise make an appointment within three months. Such a total waste of every ones time.

    Visited Musculo-skeletal services on June 2023

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    Bridgwater Community Hospital has not yet replied.




Information supplied by Somerset NHS Foundation Trust