Bradford Royal Infirmary
Duckworth Lane, Bradford, West Yorkshire, BD9 6RJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bradford Royal Infirmary.
Reviews
-
Review titled Fantastic service - again!
Rated 5 stars out of 5
by Mike Swinden - Posted on 12 December 2022
Hats off once again to all the staff at the Bri who've been so kind and helpful since I got a detached retina a couple of weeks ago - from the first lady there I got on the phone, the registrar who diagnosed me the day after and then everyone at the Ent/Eye dcu and theatre involved in my operation the following day. Incredibly, this is the 3rd detachment the Bri have fixed for me since 2005, I really can't thank them enough!
Visited Ophthalmology on December 2022
Bradford Royal Infirmary has not yet replied.
-
Review titled Amazing staff!
Rated 5 stars out of 5
by Megan doherty - Posted on 11 November 2022
I arrived on Ward 20 this morning for day surgery. From the moment arriving to leaving the staff were so caring, kind and polite. The ward was extremely clean. I was constantly kept informed throughout the day in the lead up to surgery and afterwards. Thank you so much to the staff there on the ward and in theatre!
Visited Obstetrics And Gynaecology on November 2022
Bradford Royal Infirmary has not yet replied.
-
Review titled unprofessional
Rated 2 stars out of 5
by David Salt - Posted on 29 November 2022
I have just walked out of BRI reception because I have just been treated like rubbish.I have previously had a stroke and my speech isn’t always good I asked a lady on reception about an issue that had occurred the lady on reception was very rude. A doctor came and I told him the problem again I asked who was in charged of reception to be told them I asked again to be told again off hand I think they knew what I was saying but no one would take responsibility there is a sign in the hospital to say that all staff should be respected well if the experience I had tonight goes by and how they talk to the public it’s a shame they cannot take time to understand someone who has a speak problem, who also wants respect.this is the worst A&E experience every had. I will say now the 2 members of staff 1 in triage and the 1st receptionist seen I respect you and thank you as of the other 2, I will not bother just to say if I had spoken to you like you spoke to me something would have been said personally I think you should be trained in understanding and politeness.
Visited Accident and emergency services on November 2022
Bradford Royal Infirmary has not yet replied.
-
Review titled Thank you for everything
Rated 5 stars out of 5
by Phil - Posted on 03 November 2022
Just wanted to say a big thank you to all the staff who looked after me at ENT level 1. The Dr & nursing staff were all really friendly & helpful & got me seen to in good time. The waiting room was comfortable & after a couple of hours my procedure was done. Thanks for all your hard work.
Visited Ear, Nose & Throat on November 2022
Bradford Royal Infirmary has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by Heather Stevenson - Posted on 21 November 2022
I had vascular surgery and the staff were all amazing the only thing that could improve this would be to be given an after care information sheet as all I was given was the hospitals switchboard number on a small piece of paper
Visited Vascular surgery on November 2022
Bradford Royal Infirmary has not yet replied.
Information supplied by Bradford Teaching Hospitals NHS Foundation Trust