Bishop Auckland Hospital
Cockton Hill Road, Bishop Auckland, County Durham, DL14 6ADContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Ward 18
Rated 5 stars out of 5
by David - Posted on 06 April 2024
High praise for all the staff that looked after me yesterday. They seemed a very happy team, who where both friendly and efficent
Visited Don't know on April 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Excellent treatment.
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2024
I attended this hospital today for an MIR scan. All of the staff that I encountered in the X-ray department were marvellous, professional and most importantly, very caring. Please pass on to them my grateful thanks.
Visited Don't know on March 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Caring, clean & professional.
Rated 5 stars out of 5
by Matty - Posted on 17 March 2024
Contacted 111 following sustaining an ankle injury the previous night. Initial appointment booked for the urgent treatment centre. Friendly receptionist & friendly nurse. Had to return the following morning for Xray opening at 9am. My 9:10 I was x-rayed and in with another two nurses. Overall I was very satisfied with the service received from dialling 111 to leaving the hospital. The place was spotless & the staff were fantastic. Thanks very much.
Visited Urgent Treatment Centre on March 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Ward 18
Rated 5 stars out of 5
by David Hughes - Posted on 21 February 2024
I recently attended ward 18 for a complete knee replacement and can find only praise for the attention I received. The surgery went well but the aftercare was something else. To a person the other patients on the ward (18) had nothing but praise for the ward staff - they were polite, helpful and nothing was any trouble to them no matter how trivial their level of care was outstanding as was their hygiene and attention to detail, they were relentless workers and always with a smile. They are to be truly commended
Visited Orthopaedics on February 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Chris Coverdale - Posted on 18 January 2024
Upon arriving i had a very short wait to be seen. The staff who dealt bit my injury, a dog bite, were very friendly and professional. We had a goggle during what could have been a traumatic time. I was very impressed.
Visited Urgent Treatment Centre on January 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Ward 17....caring and profession
Rated 4 stars out of 5
by Anonymous - Posted on 03 November 2023
Had a colonscopy on ward 17. Everyone was friendly, explained things clearly and were patient. Had probs getting a canula in me but thats normal. Loved everything from the coffee n toast to the trendy navy paper pants.
Visited Gastrointestinal and Liver services on November 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Know it all nurse
Rated 4 stars out of 5
by Anonymous - Posted on 24 January 2024
Appointment with assessment nurse on ward 19 before my planned surgery. Arrived a bit early (due to transport) but seen straightaway by male assistant. He was rather quiet and no eye contact at all. Nurse in the clinic room was very knowledgeable and gave a good explanation of what to expect. She apologised if I felt my appointment was rushed because she had a busy clinic. The assessment ward was busy and a little untidy, but staff seem happy. Unfortunately my planned surgery was cancelled at the last minute.
Visited General Surgery on November 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2023
Took my 6mo in tonight and the doctor we saw was spot on. Very thorough, very helpful, talked me through everything that he thought and what to do if needed. Alot of negatives being said about nhs ATM but I can't praise him highly enough for reassuring me and giving an amazing level of care. He even gave her a little Teddy
Visited Urgent care centre on October 2023
Bishop Auckland Hospital has not yet replied.
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Review titled The best consultation in my lifetime
Rated 5 stars out of 5
by Clare Harley - Posted on 30 October 2023
The Registrar who my husband visited today provided us with the very best consultation we have experienced in our lifetimes. He was friendly, kind, informative, knowledgeable, professional, he explained every aspect of my husband’s condition in great detail as well as the specific medication which had been prescribed for his condition. Afterwards we both commented that it was a pity we could not have had a video of the entire period we were speaking with him as it was so unique. Thank you very much indeed you were the best of the best.
Visited Cardiology on October 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2023
I have had the pleasure to attend ward 18 for knee replacement this week. The care was outstanding, the whole team from the ward staff to the theatre team had the patient at the centre of this care.. Nothing was a problem, I was kept informed and upto date of everything. The physio team were extremely informative. Well done to all the orthopedic team.
Visited Orthopaedics on July 2023
Bishop Auckland Hospital has not yet replied.
Information supplied by County Durham and Darlington NHS Foundation Trust