Bishop Auckland Hospital
Cockton Hill Road, Bishop Auckland, County Durham, DL14 6ADContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Lovely friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2024
I was nervous about the operation but a nurse introduced herself and said she would be my nurse all day. Booking me in on the computer. The theatre was extremely modern and clean. A spinal injection was given with no discomfort. After surgery a cup of coffee and a sandwich was given to me. The whole day went very smoothly and would recommend the hospital to anyone.
Visited Orthopaedics on October 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Efficient service
Rated 5 stars out of 5
by Claire Smith - Posted on 16 October 2024
Called 111 assessed and given an appointment an hour later. I arrived at bishop and in under 45 minutes I was in, assessed, x-rayed, diagnosed (broken foot) treated and discharged. All staff I encountered were friendly and professional. The hospital was clean and tidy. Really pleased. Thank you.
Visited Urgent Treatment Centre on October 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Pure quality rehabilitation service
Rated 5 stars out of 5
by Clare Harley - Posted on 02 October 2024
My husband was transferred to Ward 16, now Ward 6 from another hospital. The difference in the service was dramatic and totally patient focused. The objective was to ensure my husband progressed to such an extent that he was discharged to come home which is every patient’s dream. The Occupational Health team also impressed us both with their professionalism and knowledge - also being so kind and friendly. Congratulations to you all on your effectiveness and efficiency. Hopefully you are very proud. A huge thank you from us both for everything.
Visited Don't know on September 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by JOHN HUBBLE - Posted on 04 September 2024
visited the Endoscopy department on 3/9/2024.the staff there could not have done any better from going in the door to have my procedures to leaving after them ,very friendly and put me ease i could not have wished for better treatment
Visited Don't know on September 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Great patient care
Rated 5 stars out of 5
by Graeme - Posted on 01 August 2024
Been to cardio respiratory dpt . this morning and everyone I dealt with were pleasant, cheerful and extremely helpful , I felt confident in each and everyone, thank you
Visited Cardiology on August 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Wonderful care from a compassionate team
Rated 5 stars out of 5
by Sarah Louise Taylor - Posted on 22 July 2024
I recently visited the hospital for a magnetic resonance angiogram scan, and found every single person in the radiology/x-ray department to be helpful, professional, and genuinely caring. It made such a difference to the overall experience, and I'm so grateful to the team for all that they do, and how they do it. Thank you!
Visited Don't know on July 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Great job
Rated 5 stars out of 5
by Alison Chisholm - Posted on 17 July 2024
I visited today to see if I could get a x-ray after I had a fall the previous Friday. From reception to x-ray department to triage and nurse practitioner the service was excellent and I can’t praise them enough. NHS doesn’t always get good reviews so credit where credit due - thank you to all who dealt with me
Visited Urgent Treatment Centre on July 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Excellent practice and team
Rated 5 stars out of 5
by Mary Summerson - Posted on 21 July 2024
I was required to have a Gastroscopy on Saturday 20/07/2024 it was actually the team from Durham who performed this as Durham dept closed for refurb, however All staff from admin/nursing assistants/nurses/doctor and surgeon were all very welcoming and reassuring during this procedure that I had without sedation and they made me feel relaxed and comfortable throughout. What a great team and service. Long may we have our NHS. I always find Bishop Auckland hospital to be very clean and organised and actually pop into the restaurant even when I’m not in for any appointments 😊Thankyou
Visited Gastrointestinal and Liver services on July 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Mandy Provan - Posted on 05 June 2024
I was in as a day patient for keyhole surgery on my knee and was delighted with the professional and caring staff throughout the hospital.
Visited Orthopaedics on June 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Excellent, courteous, friendly service
Rated 5 stars out of 5
by Clare Harley - Posted on 28 June 2024
On 27 June 2024 my husband attended the Radiology Department, MRI, which I was surprised to see was not listed on the initial list of departments. Upon arrival a member of staff came to speak with him. She sat down beside Ivor and proceeded to go through the process and to check his form was completed correctly. She was superb in her manner and her clarity of speech, as he did not wear his hearing aids, was first class. As she escorted him into the MRI area explaining issues relating to his walking stick she introduced him to the MRI operator. She emphasised the timing of the process and explained in detail all that would happen. It was apparent that he was very relaxed in her presence and after a total of 15 minutes we were leaving the department. Bishop Auckland hospital continues to be the star in the crown in County Durham and long may that continue.
Visited Don't know on June 2024
Bishop Auckland Hospital has not yet replied.
Information supplied by County Durham and Darlington NHS Foundation Trust