Arrowe Park Hospital
Arrowe Park Road, Upton, Wirral, Merseyside, CH49 5PEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Arrowe Park Hospital.
Reviews
-
Review titled Hdu wonderful care
Rated 5 stars out of 5
by Anonymous - Posted on 03 March 2023
Review for very compassionate and caring hdu team. The care my daughter recieved was wonderful . The staff were very friendly and caring , and very patient . You all work very hard and your care is very much appreciated . Thank you xxxxx
Visited Gynaecology on March 2023
Review titled Arrowe Park Hospital
Replied on 11 May 2023
Thank you for this lovely feedback regarding your daughter’s care on our HDU. We hope that she is now feeling better and are pleased to share you comments with the team.
-
Review titled Speedy service
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2023
Was referred by opticians at 15.30 with tear in retina caled back in 30 mins stayed open for me arrived 5.00 treated by laser by 5.30 caring and profesional service thank you to all concerned
Visited Ophthalmology on February 2023
Review titled Arrowe Park Hospital
Replied on 03 July 2023
Thank you for your feedback about our Eye Department. We are pleased to know that you were treated so promptly and professionally, and are pleased to be able to pass on your thanks to the staff there. We trust that you have since recovered well from your laser procedure.
-
Review titled Excellent service
Rated 4 stars out of 5
by Anonymous - Posted on 01 February 2023
I had an appointment at Dermatology today 1st February 2023. Booking in clerk was very impressive. Very professional and respectful. I was seen by a female Doctor, who was highly professional and efficient. I would say that my experience was very positive.
Visited Dermatology on February 2023
Review titled Arrowe Park Hospital
Replied on 03 July 2023
Thank you for your kind feedback regarding your Dermatology appointment, which we are pleased to be able to share with the staff there.
-
Review titled Excellent patient care
Rated 5 stars out of 5
by L M Hayes - Posted on 17 February 2023
I attended on 17.02.23 at 8.30am for a echocardiogram. The technician took me through and made me feel at ease. I asked him to please explain my reason for being there as in the past, it hasn't been explained properly. As he did the scan he explained what it was they check for and for once, I felt that I actually knew what my condition was. I think there need to be more staff who do this - it's not that he took more time to do it, just that he explained as he was carrying out the scan. I was very grateful for his time and attention, thank you, you are a credit to your department and to the NHS!
Visited Cardiology on February 2023
Review titled Arrowe Park Hospital
Replied on 22 August 2023
Dear Patient Thank you for your kind feedback regarding your positive experience of attending for an echocardiogram. We are very pleased to be able to pass this on to the department and technicians.
-
Review titled Great care from ward 26
Rated 5 stars out of 5
by Erin Jones - Posted on 26 February 2023
Recently admitted to ward 26, all of the staff were incredible, so caring and helpful made the stay so much better and eased my anxiety
Visited Endocrinology and Metabolic Medicine on February 2023
Arrowe Park Hospital has not yet replied.
-
Review titled Really good
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2023
The doctor couldn't be more help fill and reassuring, how ever go have more chance of getting an audience with the pope than getting a parking place. No wonder people are late for appointments or miss them altogether with the terrible parking situation.
Visited Respiratory Medicine on February 2023
Arrowe Park Hospital has not yet replied.
-
Review titled Wonderful staff
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2023
I attended for Maxillofacial surgery yesterday. The team that carried out the small op were very reassuring with a good sense of humour as I was very anxious. A very big thank you to them.
Visited Oral and Maxillofacial Surgery on January 2023
Review titled Arrowe Park Hospital
Replied on 22 August 2023
Daer Patient Thank you for taking the time and trouble to feed back your positive experience of our Maxillofacial Deparment when attending for surgery. It is good to know that the staff were so reassuring.
-
Review titled Informative, professional and caring
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2023
I've recently been into Arrowe Park for Gallbladder surgery. I cannot fault the whole procedure from diagnosis to after care. The nurses, surgeon, theatre staff, anesthetist were informative, caring and professional throughout the process. The care was outstanding! Thank you NHS and thank you to the amazing staff that commit their lives to these professions.
Visited General Surgery on January 2023
Arrowe Park Hospital has not yet replied.
-
Review titled Arrowe Park Hospital parking
by Usetk68 - Posted on 20 January 2023
Three times I had appointments at Arrowe Park Hospital and always had issue finding a parking spot. On the last occasion I even missed my appointment as I was late by 10 minutes cause I was not able to find a parking spot for over 40 minutes, even in paid parking lot. I understand the hospital's policy of cancelling appointment if you are late by 10 min, but in that case you need to come minimum an hour in advance to be able to make it to the appointment and no one really cares for parking issues and not willing to accept if you are 12 minutes late even when you have an emergency appointment. This is simply ridiculous how unorganised parking spaces are in Arrowe Park Hospital. It takes quicker to drive to hospital in Liverpool, which has no parking issues, and attend any appointment than surfing around trying to find a spot in Arrowe Park Hospital's parking lots.
Visited January 2023
Provided by Care opinion
Arrowe Park Hospital has not yet replied.
-
Review titled Waiting over 12 months to see a dermatologist
Rated 1 star out of 5
by Anonymous - Posted on 25 January 2024
It has taken me years to get this referral, I waiting 6 months for a referral that had not been made, I only found out because I called to check on a referral only to be told it didn’t wxist, I was devastated, the Drs apologised then made a referral, I called the clinics 6 months after and they told me it would be a 12 month wait, I’ve been waiting 13 months including the time my drs wasted. I’ve been to my drs and gun clinic numerous times since I was 14 (I’m 25 now) asking if they can diagnose a skin condition that’s effected my everyday life, My drs finally referred me to a dermatologist because I have a “Very rare” skin condition, I want to see a private dermatologist but don’t know where to start looking as I understand NHS just don’t have the resources. I fainted and shook on the floor banging my head till it bruised as if I had a mini seizure, fatigued, headaches, I waited 9 days for bloods at my drs as A&E said it would take 7 hours before I could see a dr and a lot more to get the tests I need to see what’s wrong, I have not been send for a MRI yet and nothing is getting better. I met a old women at A&E that told me she had been there 10 hours and not yet seen anyone, the temporary waiting room is very small at Arrow Park, there was no where to sit down, people everywhere, police, drunks and vulnerable people in the same small room, chaos, the NHS need access to more resources asap. The staff and great but over worked and under appreciate!
Visited Dermatology on January 2023
Arrowe Park Hospital has not yet replied.
Information supplied by Wirral University Teaching Hospital NHS Foundation Trust