Alexandra Hospital
Woodrow Drive, Redditch, Worcestershire, B98 7UBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Alexandra Hospital.
Reviews
-
Review titled Dismissive
Rated 1 star out of 5
by Anonymous - Posted on 20 October 2022
I attended a and e as I had a serious infected impacted wisdom tooth. The triage nurse couldn’t understand why I wouldn’t open my mouth. I couldn’t open my mouth because I had trismus. I was in acute pain and after being extremely dismissive she said I could wait to see the GP. She was sympathetic but offered little help other than giving me oral liquid antibiotics which I was grateful for. This condition was then dealt with as an acute clinical emergency at a different hospital. I will not attend a and e at the Alexandar hospital again. I have had to remove lots of detail from this review as my previous one wasn’t allowed as I was deemed to be giving clinical advice. I wasn’t.
Visited Accident and emergency services on October 2022
Review titled Alexandra Hospital
Replied on 24 October 2022
Thank you for leaving us your feedback. I’m very sorry to hear about your experience; we will share your comments with the responsible management team for this service. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.Complaints@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 66820.
-
Review titled Excellent nurses in the Colposcopy Team
Rated 5 stars out of 5
by Mrs Carter - Posted on 11 October 2022
I just wanted to pass on my thanks to the nurses in the Colposcopy Team of the Women’s Health Unit who provided me with excellent care today. They took the time to make me feel at ease during a very stressful situation and explained everything so that I understood what was happening and the next steps. You all made a very unpleasant situation so much more easier to deal with, thank you so much!
Visited Gynaecology on October 2022
Review titled Alexandra Hospital
Replied on 14 October 2022
Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
-
Review titled Great attention
Rated 5 stars out of 5
by Grateful - Posted on 24 September 2022
I got the cotton part of a cotton bud stuck in my ear and attended A&E on a Saturday afternoon. I was seen and out in under an hour. Very calm, professional people plus advice given to avoid a repeat. Thankyou NHS, you are all an asset to us as a country and society.
Visited Accident and emergency services on September 2022
Review titled Alexandra Hospital
Replied on 28 September 2022
Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
Information supplied by Worcestershire Acute Hospitals NHS Trust