Abingdon Community Hospital
Marcham Road, Abingdon, Oxfordshire, OX14 1AGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Minor injuries unit - very good
Rated 5 stars out of 5
by Andrew Todd - Posted on 02 June 2024
Sliced off thr top of my finger chopping some cucumbers. Still bleeding after an hour or so, so went to the minor injuries unit at Abingdon. They could not have been nicer or more helpful. I had said to my wife, they'll laugh at me for coming in with this, but I could not have been more wrong. Full marks Abingdon and NHS.
Visited Urgent care centre on June 2024
Review titled Abingdon Community Hospital
Replied on 04 June 2024
Dear Andrew, Thank you for your positive feedback about you recent visit to MIU, it has been shared with the team at Abingdon. We do hope that your finger is making a good recovery. Kind regards Patient Advice & Liaison Service (PALS) Oxford Health NHS Foundation Trust
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Review titled Awful service
by Anonymous - Posted on 13 May 2024
I attended the Minor Injury unit with my son today as he has injured his foot. We waited for over two and a half hours and he wasn’t seen so we left. I’d rather have taken him to accident and emergency than there. I will not be going to minor injuries again!
Visited Urgent care centre on May 2024
Review titled Abingdon Community Hospital
Replied on 14 May 2024
Thank you for taking the time to leave feedback relating to your experience of attending the Minor Injuries Unit at Abingdon. I am really sorry to read that you had a long wait and were not seen. We take all feedback about out services seriously and I would be grateful if you could contact the Patient Advice and Liaison Service (PALS@oxfordhealth.nhs.uk or 0800 328 7971) so that we can work with you to ensure we learn from your experience to improve the service provided to others. With best wishes Georgia Eccles PALS Officer
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Review titled Excellent Out of Hours service
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
Called 111 and was booked an appointment for Abingdon Hospital towards midnight, was greeted by Dr (unable to leave name) who provided a professional, efficient and reassuring service. Greatest thanks for your time and effort sir
Visited Urgent care centre on April 2024
Review titled Abingdon Community Hospital
Replied on 30 April 2024
Thank you so much for taking the time to leave feedback around the care and treatment you received from the Doctor at Abingdon Hospital. It is really lovely to read of their professionalism and that you had a reassuring experience. Please be reassured I will share your feedback with the relevant managers of the Unit to enable them to share your feedback team wide. If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971. Thank you once again for your feedback With best wishes Georgia Eccles PALS Officer
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Review titled Excellent service
Rated 5 stars out of 5
by Bev Allen - Posted on 08 January 2024
In January, I attended a chest X-ray recommend by my doctor. The receptionist was very caring and friendly. I was called in shortly after one person so the whole process was over in 5 minutes. I was very impressed how efficient and friendly all the staff were. I also attended the walk in Minor Injures Dept in November as I had something in my foot. The X-ray was quick and I went back to see the nurse who could not see anything on the X-ray. She had a look inside the cut on my foot and found I had a hair pierce my foot and was embedded deep inside. The nurse managed to remove the hair and was extremely friendly and patient with me. I have always encountered fabulous treatment at Abingdon Hospital, sometimes they are extremely busy but I haven’t had to wait more than an hour at any time. Thank you to all the wonderful staff that work there.
Visited Don't know on January 2024
Review titled Abingdon Community Hospital
Replied on 09 January 2024
Dear Bev Thank you so much for taking the time to leave feedback around the care and treatment you received from the staff at Abingdon Minor Injuries Unit. It is really lovely to read that you found all the staff to be friendly and efficient. Please be reassured I will share your feedback with the relevant managers of the Unit to enable them to share your feedback team wide. If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971. Thank you once again for your feedback With best wishes Georgia Eccles PALS Officer
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Review titled Thoughtful staff
Rated 5 stars out of 5
by Paula - Posted on 25 April 2023
I arrived with a nasty cat bite and was treated really efficiently and thoughtfully. I was examined, x-rayed to look for tooth fragments and my wound was dressed. I returned two days later as l was concerned it had become infected. I again received a warm welcome before being examined and reassured before my wound was redressed. I cannot praise the staff enough for their caring manner which l found very reassuring. Visiting a hospital can be very stressful however Abingdon Community hospital is a real shining example of how a hospital can see the bigger picture and put the patients needs first. Well done all the team !
Visited Urgent care centre on April 2023
Review titled Abingdon Community Hospital
Replied on 25 April 2023
Dear Paula Thank you so much for taking the time to leave feedback around the care and treatment you received from the staff at Abingdon Community Hospital. It is really lovely to read that they were very welcoming and reassuring. Please be reassured I will share your feedback with the relevant managers of the Unit to enable them to share your feedback team wide. If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971. Thank you once again for your feedback With best wishes Georgia Eccles PALS Officer
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Review titled Such an amazing place with brilliant staff
Rated 5 stars out of 5
by Kate - Posted on 08 March 2023
We visited the minor injuries unit, because my daughter had taken a fall and cut her head. I cannot fault the experience from start to finish. The staff were welcoming and friendly, the facilities for children were 2nd to none, and every little detail has been thought of to make the experience a positive one for little people. Thank you from a harried mother of two little ones and a little girl who is delighted with her Love Heart bear and proud of her special glue!
Visited Urgent care centre on March 2023
Abingdon Community Hospital has not yet replied.
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Review titled Fantastic team at Minor Injuries Unit
Rated 5 stars out of 5
by Molly - Posted on 11 January 2023
We were seen promptly by a lovely team at Abingdon Minor Injuries Unit- my 6 year old son was so impressed that everyone was so friendly (and he liked the fish on the ceiling!) thank you very much!
Visited Urgent care centre on January 2023
Review titled Abingdon Community Hospital
Replied on 12 January 2023
Dear Molly Thank you so much for taking the time to leave feedback in relation to the care and treatment received from the team at Abingdon Minor Injuries Unit. It is really lovely to read that everyone was so friendly. Please be reassured I will share your feedback with the relevant managers of the Unit to enable them to share your feedback team wide. If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971. Thank you once again for your feedback. With best wishes, Angela De Freitas PALS Officer.
Information supplied by Oxford Health NHS Foundation Trust