Yew Tree Surgery - Great Bridge Partnerships For Health
Yew Tree Healthy living, Redwood Road, Walsall, Sandwell, West Midlands, WS5 4LBContact details and opening times
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Reviews
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Review titled shocking
Rated 1 star out of 5
by Anonymous - Posted on 13 September 2022
refered for MRI scan August 21, treatment just forgot about and logged as finished, finally got appoint in June 22 after chasing original scan appointment to be put back on list (Dr did mark as urgent to be fair so thumbs up there). Appoint for MRi came through quite quickly, went for scan and thats where the trouble begins, told two weeks for results by radiologist , called day after two weeks (approx 40 mins to get to speak to somebody), told no, 6-8 weeks , "they tell everyone 2 weeks " was reply as reason for not having the results, went into surgery at four weeks, 5 weeks , 6 weeks, then finally 8 weeks, reception staff said nothing on system and I would have to call "them" (whoever "them " is )and chase, I'm proud of NHS, they do a great job but this place is awful, I go to appointments when something is wrong, not a sniffle, ache n pain but a problem requiring an appointment, in whole disappointed
Visited September 2022
Yew Tree Surgery - Great Bridge Partnerships For Health has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 30 September 2022
When I went into the surgery to pick up some test results I was told that I could not have them until I have discussed them with my GP. It is an insult to my intelligence that I cannot be trusted with my results before I speak to a doctor. It is important that patients are well informed, prior to telephone appointments, so that they can make informed choices in partnership with the doctor. Patients are put under pressure having to make decisions when they are not given a fair amount of time to look at and digest the results. It seems to me that it is a constant battle to get past the receptionists
Visited September 2022
Yew Tree Surgery - Great Bridge Partnerships For Health has not yet replied.