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Wrafton House Surgery

9-11 Wellfield Road, Hatfield, Hertfordshire, AL10 0BS

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Wrafton House Surgery.


Reviews

Displaying 11 to 20 of 165

  1. Review titled Visit 6 9 24

    Rated 5 stars out of 5

    by David Garcia - Posted on 06 September 2024

    I found the nurse extremely pleasure-able and professional From the moment I walked in the treatment room I was made to feel extremely welcome followed by a full explanation of what the injection was for.

    Visited September 2024

    Report as unsuitable

    Review titled Wrafton House Surgery

    Replied on 12 September 2024

    Dear Mr Garcia It was kind of you to take the time to write the above review about your experience with one of our Practice Nurses. I will share it with the whole team who are always appreciative of patients reviews. Kind regards Sylvia Lane Practice Manager

    Report as unsuitable


  2. Review titled Good practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 06 September 2024

    The reception staff were very helpful, the nurse explained exactly what the vaccination was for and what side effects could occur and what to do if they did, I felt reassured.

    Visited September 2024

    Report as unsuitable

    Review titled Wrafton House Surgery

    Replied on 12 September 2024

    Dear Patient Thank you for taking the time to write a positive review about Wrafton House and our staff. I will share it with the whole team who are always very appreciative of patients writing lovely reviews about them. Kind regards Sylvia Lane Practice Manager

    Report as unsuitable


  3. Review titled 54 years of looking after me

    Rated 5 stars out of 5

    by Sonia - Posted on 05 September 2024

    I had an appointment today with the nurse, in and out in 10 minutes. She was absolutely lovely. She actually seemed liked she cared and we had a little giggle. Receptionist always fab as well.

    Visited September 2024

    Report as unsuitable

    Review titled Wrafton House Surgery

    Replied on 12 September 2024

    Dear Sonia Thank you for writing such a lovely review about our surgery team. It is lovely to hear that you can have a giggle. There is not enough laughter in this world even though it is the "best medicine". Kind regards Sylvia Lane Practice Manager

    Report as unsuitable


  4. Review titled Great practice indeed

    Rated 4 stars out of 5

    by Ade - Posted on 12 September 2024

    The nurse was very kind and patient, she did all she could to help me. She listened to me a great deal. Great practice indeed!

    Visited September 2024

    Report as unsuitable

    Review titled Wrafton House Surgery

    Replied on 12 September 2024

    Dear Ade Thank you so much for writing such a lovely review about one of our Practice Nurses. I will share it with the whole team and I know that they will thoroughly enjoy reading it. Kind regards Sylvia Lane Practice Manager

    Report as unsuitable


  5. Review titled Great practice

    Rated 5 stars out of 5

    by Susan Glands - Posted on 16 September 2024

    I have been a patient at Wrafton House since I was 6 weeks old. I have always had excellent care and attention when I have needed it. At my recent appointment I was looked after very well. I had several things to check, they were all dealt with expertly and thoroughly. I felt I had plenty of time to discuss my health and didn't feel rushed at all.

    Visited September 2024

    Report as unsuitable

    Wrafton House Surgery has not yet replied.


  6. Review titled Great practice

    Rated 5 stars out of 5

    by Bernie - Posted on 16 September 2024

    Communication was brilliant Needs all met Nurse was very helpful and was able to help with issue I was having

    Visited September 2024

    Report as unsuitable

    Wrafton House Surgery has not yet replied.


  7. Review titled Great kids vaccinations

    Rated 4 stars out of 5

    by Sarah - Posted on 16 September 2024

    Very quick and happy vaccination for my 2 year old from the nurses here. They were so good with him and he was very happy when he left. Thank you!

    Visited September 2024

    Report as unsuitable

    Wrafton House Surgery has not yet replied.


  8. Review titled Lovely Nurse

    Rated 4 stars out of 5

    by Hayley Reeman - Posted on 13 August 2024

    I had requested a call from the nurse, she was lovely, really helpful and sorted all my concerns. Kind and compassionate.

    Visited August 2024

    Report as unsuitable

    Review titled Wrafton House Surgery

    Replied on 16 August 2024

    Dear Hayley Thank you so much for taking the time to write such a positive review about one of our nurses. I will share it with the whole team as I know that they will all be delighted to read it. Kind regards Sylvia Lane Practice Manager

    Report as unsuitable


  9. Review titled Good practice

    Rated 4 stars out of 5

    by Trevor Adams - Posted on 16 August 2024

    Nurse was friendly and efficient. After running a bit late, she carried out the treatment well and gave me advice for the future. She also checked my blood pressure.

    Visited August 2024

    Report as unsuitable

    Review titled Wrafton House Surgery

    Replied on 16 August 2024

    Dear Mr Adams, Thank you very much for taking the time to write your review of one of our practice nurses. I will share it with the whole team and I know that they will be delighted to read it. Kind regards Sylvia Lane Practice Manager

    Report as unsuitable


  10. Review titled Outstanding Nurses

    Rated 5 stars out of 5

    by Anonymous - Posted on 04 September 2024

    Receptionists at the surgery were helpful in booking an appointment with a nurse for a six-monthly injection for osteoporosis treatment which was made well in advance. At the appointment, the nurse went through in detail about side-effects of the medication before giving an injection. Afterwards, another relevant bloodtest was ordered for another injection in six-months. The nurse made the entire experience in a friendly yet professional atmosphere.

    Visited August 2024

    Report as unsuitable

    Review titled Wrafton House Surgery

    Replied on 04 September 2024

    Dear Patient Thank you so much for taking the time to write such a positive review about our Practice Nurse and our reception team. I will share it with the whole team who I know really appreciate reading them. Kind regards Sylvia Lane Practice Manager

    Report as unsuitable