Windrush Medical Practice
Welch Way, Witney, Oxfordshire, OX28 6JSContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Windrush Medical Practice.
Reviews
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 April 2023
Always seen or telephone appointment on same day when symptoms are explained Nurses are brilliant Everyone is very caring and concerned
Visited April 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
-
Review titled Excellent and caring service
Rated 5 stars out of 5
by Anonymous - Posted on 06 April 2023
A same day appointment was found for my husband, two blood tests fitted in at no notice and medication was ready when we left. Everyone we dealt with went out of their way to be kind, pleasant and helpful
Visited April 2023
Review titled Windrush Medical Practice
Replied on 08 April 2023
Thank you for reaching out and providing us with valuable feedback. Kind regards Hattie Clay Practice Manager
-
Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 August 2023
Since we joined this Practice we have nothing but praise for the care provided All the Doctors are highly qualified and really helpful at all times and when our own Doctor is not there they are all outstanding The service provided by The Pharmacy is exceptional as well as The Nursing Staff The support of the Administrative staff also excellent The building is very attractive to look at from outside and so is the inside A truly outstanding Practice
Visited April 2023
Review titled Windrush Medical Practice
Replied on 04 September 2023
Dear patient, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2023
The doctor listened to me and actually talked to me and was so helpful he took time and spoke to me in a nice manner and didn’t put me on medication he actually wanted what’s best for me
Visited April 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear patient, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
-
Review titled Wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2023
Phoned for an appointment fully expecting to get one within 4 weeks; I had one in 40 minutes. While I didn’t see my GP, the doctor that I did see was excellent, very reassuring and provided me with good detail so that I understood what was happening. The doctor then arranged for me to be seen at the next door community hospital rather than having to drive to the JR which was really helpful.
Visited March 2023
Review titled Windrush Medical Practice
Replied on 08 April 2023
Thank you for reaching out and providing us with valuable feedback. Kind regards Hattie Clay Practice Manager
-
Review titled Such a great practice .
Rated 5 stars out of 5
by Sonia jervis - Posted on 17 March 2023
I had a appointment this morning to talk to a lady doctor regarding HRT& I was so nerves , but didn’t need to be , what a amazing doctor & full of knowledge & care for how I felt & even sent me some website information & called me again this afternoon regarding my prescription, I really can’t thank her enough … so amazingly pleased with my all round experience at the surgery today Thankyou to the wonderful doctor & The Windrush .
Visited March 2023
Review titled Windrush Medical Practice
Replied on 27 March 2023
Thank you for reaching out and providing us with valuable feedback. Kind regards Hattie Clay Practice Manager
-
Review titled Shocking management and communication
Rated 1 star out of 5
by Anonymous - Posted on 22 February 2023
I can’t begin to describe how much I dread having to call this place, and with a chronic health condition unfortunately I don’t have much choice. I have been ‘caller number one’ for 45 minutes now. The management and communication in the practice is shocking. The amount of bad experiences I have had in this place will not fit into this one review. I’m surprised the place is still standing. Would give it minus 5 stars if I could.
Visited February 2023
Review titled Windrush Medical Practice
Replied on 23 February 2023
Thank you for taking the time to submit feedback. In order to investigate the issues fully and to respond accordingly, I would be grateful if you could submit your feedback to us directly though our website. Many thanks Hattie Clay Practice Manager
-
Review titled They have been there for me and saved my life
Rated 5 stars out of 5
by Chelsie - Posted on 19 August 2023
I haven’t had a bad experience with this practice ever. Throughout all my ups and downs they have always been there for me and managed to see me quickly.
Visited January 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear Chelsie, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
-
Review titled Not good at communication needs improvement
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2023
I have been at this practice for almost ten years. There are some very nice doctors at the practice who have been extremely helpful. However a massive improvement is needed in communication skills on the administration side of things. The telephone manner is poor and there is a sense of impatience and almost impossible to get an appointment unless far in advance. This brings this surgery down very much in terms of health care.
Visited December 2022
Review titled Windrush Medical Practice
Replied on 08 February 2023
Many thanks for taking the time to leave some feedback. To be able to imrpved our service, and investigate the issues you raise, please can we ask that you contact the practice directly. You can do this via our website Many thanks Hattie Clay Practice Manager
-
Review titled Difficult to navigate website
Rated 4 stars out of 5
by Anonymous - Posted on 11 November 2022
It’s really hard to get an appointment unless you phone . It offers appointments on line to book but when you click in it doesn’t offer them just lots of services you have to pay for. It’s a good surgery if you can actually get to see anyone! The online page is difficult to navigate patent access is worse. In reality you can only get appointments if you phone and hard luck if you don’t want to discuss your personal symptoms with a receptionist.
Visited November 2022
Review titled Windrush Medical Practice
Replied on 14 November 2022
Thank you for your feedback. We would like to discuss this further with you so that we can improve the system. Please send a message with your contact information via our website using this link: https://www.windrushmedicalpractice.co.uk/navigator/ask-the-reception-a-question/