Windrush Medical Practice
Welch Way, Witney, Oxfordshire, OX28 6JSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very well organised practice
Rated 5 stars out of 5
by Dave Mugridge - Posted on 01 September 2023
Very friendly and efficient service. I have been to many practices in my life but this is by far the best well organised doctors practice. Very friendly and helpful at all times.
Visited August 2023
Review titled Windrush Medical Practice
Replied on 04 September 2023
Dear Patient, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled I have experienced wonderful service until yesterday.
Rated 4 stars out of 5
by Anonymous - Posted on 26 August 2023
The GP that saw my daughter and I was obviously in a bad mood. She was abrupt, and came across as rude. She became aware of her mannerisms as the consultant was nearing the end then began to change her tone of voice then spoke with encouraging words. My daughter and I were made to feel dismissed and unwelcome. I will be making sure my daughter and I will never see this GP again.
Visited August 2023
Review titled Windrush Medical Practice
Replied on 04 September 2023
Dear patient, Thank you so much for taking the time to submit feedback. I would be grateful if you could submit your details and feedback to us directly though our website by going to https://www.windrushmedicalpractice.co.uk/navigator/suggestions-comments-and-feedback/ so that I can look into this further. Many thanks Hattie Clay Practice Manager
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Review titled Good and helpful
Rated 4 stars out of 5
by N C PRESTON - Posted on 30 August 2023
Found it to be very helpful and the staff were polite and friendly have had problems of late and they always did their best to get me a appointment
Visited August 2023
Review titled Windrush Medical Practice
Replied on 04 September 2023
Dear patient, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Good GPs
Rated 2 stars out of 5
by Anonymous - Posted on 14 August 2023
Nice gps who are knowledgeable and kind Unfortunately have had several experiences of the receptionist being rude, blunt and unhelpful. Wait times are very poor, and the current system isn’t flexible to allow everyone to access it for routine issues. Disappointing interactions overall with non-clinical staff. But overall they get the job done and good quick response when it comes to urgent matters
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear Patient, Thank you so much for taking the time to submit feedback. I would be grateful if you could submit your feedback to us directly though our website by going to https://www.windrushmedicalpractice.co.uk/navigator/suggestions-comments-and-feedback/ so that I can look into this further. Many thanks Hattie Clay Practice Manager
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Review titled GP went above and beyond!
Rated 5 stars out of 5
by Anonymous - Posted on 26 August 2023
Following recent tests my GP made phone contact at what most people would refer as "out of hours" with advice and details of further referral. This has moved the process on rapidly and shows the absolute promise of care from an exceptional practice. Thank you and well done
Visited August 2023
Review titled Windrush Medical Practice
Replied on 04 September 2023
Dear patient, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Great care
Rated 5 stars out of 5
by James Baillie - Posted on 22 August 2023
I am surprised the surgery are not charging me rent, I have been coming for so long. Every time i come, i am greeted with a smile no matter who i am there to see. The staff are always great with their advise, and how to continue self care at home.
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear James, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Lovely Practice
Rated 5 stars out of 5
by Rachael Webster - Posted on 15 August 2023
The whole experience is smooth sailing. The staff are lovely. Very clean, modern environment It runs really efficiently. Best practice I’ve ever been too. I used to live in Berkshire and have previously been register to 3 other practices.
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear Rachael, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2023
The reception staff and doctors at this practice are always very professional, helpful and caring. Never seem to have a problem getting appointments.
Visited August 2023
Review titled Windrush Medical Practice
Replied on 04 September 2023
Dear patient, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled great Treatment
Rated 5 stars out of 5
by Alison Reynolds - Posted on 18 August 2023
I had weeks of ear pain saw two nurses for treatment this didn’t work fully so referred to gp who thought still had infection in ear canal and prescribed stronger antibiotics for me so waiting for these to work now
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear Alison, Thank you so much for taking the time to submit feedback. Many thanks Hattie Clay Practice Manager
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Review titled Thorough and kind
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
I really came away from my nurse appointment feeling positive. She was encouraging of my self care and efforts to treat myself, and she explained things clearly. I appreciated her approach of not rushing to prescribe antibiotics if not needed and also helping me think about how to prevent the problem from recurring
Visited August 2023
Review titled Windrush Medical Practice
Replied on 25 August 2023
Dear Patient, Thank you so much for taking the time to submit feedback. Many thanks - Hattie Clay Practice Manager