Winchmore Hill Practice
808 Green Lanes, Winchmore Hill, London, Greater London, N21 2SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good treatment
Rated 4 stars out of 5
by Ben Hasan - Posted on 20 January 2023
The health practitioner listened, was friendly and reassuring. I felt I was listened to and came away with ways of addressing my ailment.
Visited January 2023
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, Thank you for taking your time out to give us feedback. We have passed on your kind words to the relevant staff member. Best Wishes, The Management Team
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Review titled Very good treatment
Rated 4 stars out of 5
by Ben Hasan - Posted on 20 January 2023
The health practitioner listened, was friendly and reassuring. I felt I was listened to and came away with ways of addressing my ailment.
Visited January 2023
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, Thank you for your kind feedback. We have passed on your kind words to the relevant staff members. Best Wishes The Management Team
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Review titled Great nurse practice
Rated 5 stars out of 5
by Suzy Fotheringham - Posted on 11 November 2022
I was dealt with sensitivity and care. The smear test was swift and painless. Nice to have a chat too. A very pleasant and positive experience. Thank you
Visited November 2022
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, Thank you for your feedback. We aim to provide excellent care to meet all of our patients needs and we try to go above and beyond to accommodate patient needs. Your kind words are very appreciated and we have passed them on to the relevant staff members. Thank you Best Wishes, The Management Team
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Review titled Service
Rated 3 stars out of 5
by Anonymous - Posted on 17 October 2022
I phoned from between 8am , last call14: 20 , listened to the recorded message and then got cut off . Why , just not good enough .
Visited October 2022
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, We are sorry to hear about your experience. We went live with our new phone system in September 2022 and had some technical issues initially. If this happens again please do contact us and we can liaise with our phone company to find out what has happened. We apologies for this experience. Best Wishes, The Management Team
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Review titled Great staff
Rated 5 stars out of 5
by Naun Bhangoo - Posted on 06 October 2022
I spoke to a member of the practice today regarding an enquiry re cancellation of my appointment with a Consultant. The staff member was very very helpful and professional.
Visited October 2022
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, Thank you for your feedback. We aim to provide excellent care to meet all of our patients needs and we try to go above and beyond to accommodate to their needs. Your kind words are very appreciated. Best Wishes The Management Team
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Review titled Fantastic nurse!
Rated 5 stars out of 5
by Anonymous - Posted on 29 September 2022
Such a lovely nurse making the experience of booster injections so easy for the little ones!! Thank you for being so fun and kind !
Visited September 2022
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, Thank you for taking the time to express your appreciation. We strive to provide consistent good quality patient care. Best Wishes, The Management Team
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 16 September 2022
Urgent appointment sorted me out. Avoiding A and E visit and possibly hospital stay. GP listened Thank you.
Visited September 2022
Review titled Winchmore Hill Practice
Replied on 26 September 2022
Dear Patient, Thank you for taking your time out to give us positive feedback. Your kind words have been passed on to the relevant team members. Our team strive to provide an excellent service. Best Wishes, The Management Team
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Review titled Lack of information
Rated 2 stars out of 5
by Anonymous - Posted on 16 September 2022
I have tried to contact the GP surgery to arrange appointments for my daughters for their Polio vaccination boosters after being invited to do so via a txt. I was told that I could have an appointment at a few specific times on Saturday 24th and 1st October (great that you are doing Saturdays!). Unfortunately I am unable to do those times and asked when the next available appointments were. I received an unhelpful response of 'there are none' and that was that, I had to ask a number of different times to find out how I could find out about other available times to be told that's it. The response was short, uninformed and worrying considering the current drive to get 1 to 9 year olds a booster vaccination for Polio.
Visited September 2022
Review titled Winchmore Hill Practice
Replied on 01 February 2023
Dear Patient, We are sorry to hear about your experience, we will discuss this with staff members to prevent similar experiences. Best Wishes The Management Team