White House Surgery
1 Cheriton High Street, Folkestone, Kent, CT19 4PUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Jane Bolton - Posted on 11 September 2024
I work in the care sector as a quality manager for a domiciliary company. I have to say that all GP surgeries are difficult and we very rarely get feedback on any of our clients that we care for. I had a call from one of the GP's at the Whitehouse surgery earlier to give me feedback on one of our clients. All information has been valuable to us as a care provider and we would like to say a huge thank you to the surgery and the GP for taking the time to respond by phone and working together as a team.
Visited September 2024
White House Surgery has not yet replied.
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Review titled the very best of nhs
Rated 5 stars out of 5
by The Very Best of NHS - Posted on 08 May 2024
The care and treatment from all the doctors has been 'above & beyond', when the doctor called me on the phone they talked to me as if I was the only people in their care... I felt cared for and supported. The reception staff were also so professional and courteous even when my call was probably at the end of their long hard day, can't speak too highly of the practice... wonderful care of my elderly father. So quick in arranging for the follow-up medical treatment involving seeing a specialist and having an xray. I've lived in a number of places over the last 66 years and this has been the very Best Doctors Surgery I've ever experienced
Visited March 2024
White House Surgery has not yet replied.
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Review titled Excellent communication
Rated 5 stars out of 5
by Norma Prior - Posted on 01 September 2023
I was waiting for X-ray results. I spoke with a very friendly but professional lady and we agreed if there was anything severe, someone would be in touch. A doctor called me today and followed up with a text message as I was out! Result is moderate so there was no need to phone but same doctor agreed to an X-ray and then followed up with both phone call and text to briefly explain and offering further consultation if necessary. Thank you very much. I am most grateful.
Visited September 2023
White House Surgery has not yet replied.
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Review titled Kind and Caring practice
Rated 5 stars out of 5
by Deborah Bosman - Posted on 16 August 2023
I have complex health issues and the Whitehouse Surgery was excellent in quickly seeing me , diagnosing or referring me to the relevant specialists. The Doctors are patient and kind,the reception staff and nurses are efficient and friendly. I highly recommend this surgery.
Visited August 2023
White House Surgery has not yet replied.
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Review titled Recorded message
Rated 2 stars out of 5
by Cathy Lawrence - Posted on 18 January 2023
Since, on your website you state that econsult is not operating at the surgery, shouldn't your recorded telephone message say this too?
Visited January 2023
White House Surgery has not yet replied.