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West Lodge Surgery

New Street, Farsley, Pudsey, LS28 5DL

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about West Lodge Surgery.


Reviews

Displaying 61 to 70 of 153

  1. Review titled Excellent service

    Rated 5 stars out of 5

    by Anonymous - Posted on 31 July 2024

    I met a member of the practice to discuss a diabetes diagnosis. Information offered was clear and concise. Any questions I had were answered in a way I understood. Lots of practical advice was offered and I found the whole experience very calming. Thank you.

    Visited July 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  2. Review titled Good practice

    Rated 5 stars out of 5

    by Carol anne walton - Posted on 02 August 2024

    Went for diabetes check and all results were fab. Nurse very friendly and explained everything to me

    Visited July 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 08 August 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  3. Review titled Great consultation

    Rated 4 stars out of 5

    by Mark Noble - Posted on 10 July 2024

    Went for a NHS health check. Was seen by 2 excellent practitioner (one student nurse) that explained all the process well

    Visited July 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 16 July 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence

    Report as unsuitable


  4. Review titled Very compassionate nurse

    Rated 4 stars out of 5

    by Bex - Posted on 24 July 2024

    Just had my least favourite appointment of all, the dreaded smear test! The nurse was so kind and made me feel at ease even though it was a bit tricky! Thankyou so much xx

    Visited July 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 29 July 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  5. Review titled Good Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 26 July 2024

    Nurses were friendly and didn’t rush the appointment. They explained what was going to happen clearly. Also, the room was spacious and not cramped as some medical rooms tend to be.

    Visited July 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 29 July 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  6. Review titled Efficient service

    Rated 4 stars out of 5

    by Anonymous - Posted on 31 July 2024

    Efficient service. I was only in the practice for 5-10 minutes and saw the nurse and had my blood taken. I was called for my appointment slightly ahead of the appointment time.

    Visited July 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 31 July 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  7. Review titled Good service

    Rated 5 stars out of 5

    by Sally-Anne - Posted on 19 June 2024

    I was seen for a health check. The person I saw was professional, friendly and was very efficient. The chat put me at ease while bloods were being done.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 20 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  8. Review titled Professional & Friendly

    Rated 5 stars out of 5

    by Jon Lander - Posted on 06 June 2024

    No waiting time though I arrived on time to be fair. The hcp was extremely friendly and chatty yet professional. She listened to everything I said and answered all my daft questions patiently. She was careful and sensitive when taking blood and it didn't hurt at all even though I was a little hesitant. Great service all round thank you!

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 17 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  9. Review titled Great practice and professional and helpful staff

    Rated 5 stars out of 5

    by Hassan Akhtar - Posted on 21 June 2024

    Very friendly and professional. I didn’t even feel the needle poke when my blood was taken for tests. Great job 👏🏽 Thanks 🙏🏽

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 25 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  10. Review titled Review of student nurses taking blood on 21st June 2024

    Rated 5 stars out of 5

    by Mrs D Walker - Posted on 21 June 2024

    Very professional and friendly nurses. They explained what they were doing and why and made me feel very comfortable and valued as a patient

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 25 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. Patients feedback is always discussed so be assured that this information will be received by the practice team and the student nurses.

    Report as unsuitable