WATLING MEDICAL CENTRE Stanmore
42 London Road, stanmore, Middlesex, HA7 4NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Receptionist
Rated 1 star out of 5
by Shikha Kalani - Posted on 08 September 2023
I have a very bad experiences with the receptionist at Watling medical centre Stanmore not once but couples of time. To be honest I have never given bad reviews in my life but the receptionist is extremely rude and inconsiderate in all sense to deal with the patients including me and my daughter.
Visited August 2023
Review titled WATLING MEDICAL CENTRE Stanmore
Replied on 11 January 2024
Dear Shikha Kalani First, sincere apologies for not replying to your comment earlier. We are really sorry to hear that you experienced below par experience with our receptionists. I would really like to you get in touch with the surgery directly via our email admin.watling@nhs.net if you experienced any further issues. Kind regards Practice Manager
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Review titled Outstanding attention to the needs of the patient
Rated 5 stars out of 5
by Anonymous - Posted on 18 July 2023
Today my husband had a chest complaint and I had a suspicious mole. Rang the surgery early morning and got an immediate appointment. Husband referred for further examination. My mole after inspection not suspicious. I was also given my blood test results from another Center within 5 days. Every time we have an issue with our health, the care and professionalism has been outstanding. The staff are so patient and attentive. They ensure we are kept in the loop with texts and phone calls so that we never become anxious and are aware of specifics and the process that is current. We know that we can depend on their expert advice and help. I cannot recommend this surgery highly enough. In a time when so many services are under pressure we never feel this here. It feels personal, welcoming and understanding of our needs. We are so fortunate to have this wonderful practice and its exemplary staff taking care of us.
Visited July 2023
Review titled WATLING MEDICAL CENTRE Stanmore
Replied on 11 January 2024
Dear Patient First, I would like to apologise for my later reply. Nevertheless, we are very grateful for your comment and pleased that you received the care you and your husband needed. Thank you once again for taking your time to write a positive comment. Kind regards Practice Manager