Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Kept waiting
Rated 3 stars out of 5
by Mrs Reeve - Posted on 31 August 2024
Had an appointment for 8:10 and I arrived around 8am in good time for my appointment. The nurse waltzed in around 8.25am with her Starbucks or Costa coffee and snack and 5-10 minutes later I was called in. No apology! As a patient, I make sure I arrive early for my appointments. If I was late, I probably wouldn't be seen. We deserve the same courtesy. If you cant start work at 8.10, don't make appointments for that time.
Visited August 2024
Vine Medical Group has not yet replied.
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Review titled Good experiehnce
Rated 4 stars out of 5
by Anonymous - Posted on 21 August 2024
Doctor was on time, very professional and very thorough. He listened to all my concerns. Explained everything in detail.
Visited August 2024
Vine Medical Group has not yet replied.
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Review titled Quick service
Rated 4 stars out of 5
by Anonymous - Posted on 12 August 2024
I went to Watrlooville Health Centre for a shingles vaccination. Waiting time was quite short, just a few minutes (but it was a Saturday). Injection itself was expertly done - almost painless.
Visited August 2024
Vine Medical Group has not yet replied.
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Review titled Long wait for appointments
Rated 3 stars out of 5
by Tracy Adam - Posted on 08 August 2024
Had an appt that the surgery changed the day from the Monday to the Wednesday it was set for 16.55 Didn't get seen until 17.25 I understand there may be delays but this is excessive.
Visited August 2024
Vine Medical Group has not yet replied.
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Review titled Staff professional
Rated 4 stars out of 5
by Anonymous - Posted on 10 August 2024
Great getting appointment at my nearest practice, which sorry to say doesn't happen offen. Shame I had to wait 40mins past my appointment time to see doctor. Treatment good,( but never easy to get appointment, but taking new patients! ) it usually is though. The Dr's at forestend have literally saved my life on a couple of occasions and will always be grateful. 99% of other staff are good and pleasant 😊. Think surgery needs a face lift of a paintbrush
Visited August 2024
Vine Medical Group has not yet replied.
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Review titled Prompt helpful service
Rated 5 stars out of 5
by Paul - Posted on 20 August 2024
Annual hypertension review, very prompt, very helpful, all my questions were answered and I was in and out in no time.
Visited August 2024
Vine Medical Group has not yet replied.
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 30 August 2024
Have had to visit the Stakes Lodge Surgery twice in the last week to have blood tests. After a very short wait I saw the same nurse on both occasions who was very friendly and competent. The whole experience was very impressive.
Visited August 2024
Vine Medical Group has not yet replied.
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Review titled Friendly and efficient practice
Rated 5 stars out of 5
by Maggie - Posted on 31 August 2024
Welcoming, friendly and attentive staff as you would hope for from your surgery. A added bonus was that I was seen earlier than my appointment. Thank you.
Visited August 2024
Vine Medical Group has not yet replied.
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Review titled Limited choice
Rated 2 stars out of 5
by JAYE - Posted on 23 August 2024
Received an email to book a Smear test. Went online to book. Was given 1 location, 1 date and 1 time to choose from. Whilst attempting to book, I was advised o spaces available. Tried again a couple of days later. Again, given 1 location, 1 date and 1 timetable choose from. I lost wages as I had to travel to the furthest gp surgery in the middle of the day. There were no other patients seen during my visit.
Visited August 2024
Vine Medical Group has not yet replied.
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Review titled Pleasant Experience
Rated 4 stars out of 5
by Anonymous - Posted on 08 August 2024
The experience was pleasant, everything was explained to me, and appropriate treatment and advice was suggested
Visited August 2024
Vine Medical Group has not yet replied.