Village Surgery
Southwater Health Centre, Station Road, Southwater, Horsham, West Sussex, RH13 9HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by C Merchant - Posted on 16 May 2023
Having experienced severe toothache over last weekend, I was able to be seen by my dentist on Mon 15th May. I received first class advice as to the ways to rectify my problem and would have no hesitation in recommending this surgery.
Visited May 2023
Village Surgery has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Neil Page - Posted on 30 May 2023
I find the doctors to be very helpful, and always make time to see our daughter the same day if urgent. The staff are generally nice, and accommodate any urgent requests.
Visited April 2023
Village Surgery has not yet replied.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 15 January 2023
there are several issues wrong with this surgery: - understaffed and for some reason still trying to get more patients - no appointments for their current patients - use paramedics to see you, which means the paramedic walks out frequently to check with gps! - never get an appointment with senior gps. - reception staff are rude and show no compassion - frequently sent to a&e, and staff says there are no drs in the surgery, especially, afternoons - you may have your appointment cancelled if there are too busy. I don't recommend this surgery
Visited January 2023
Village Surgery has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 16 May 2023
I moved to the area and needed a new doctor, the reception staff seem to invent new policies and procedures at the drop of a hat. Doctors prescribe you anything to get you out the door without making sure its right for you, that's if you can get an appointment. Definitely not hidden disability friendly. When you complain they never bother to address it with you and just ignore you. I will be taking my complaint further as a result. Do yourself a favour and register elsewhere
Visited January 2023
Village Surgery has not yet replied.